Can Squarespace dodge the direct-listing value trap?

It’s Squarespace direct-listing day, and the SMB web hosting and design shop’s reference price has been set at $50 per share.

According to quick math from the IPO-watching group Renaissance Capital, Squarespace is worth $7.4 billion at that price, calculated using a fully diluted share count. The company’s new valuation is sharply under where Squarespace raised capital in March, when it added $300 million to its accounts at a $10 billion post-money valuation, according to Crunchbase data.


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The company’s reference price, however, is just that: a reference. It doesn’t mean that much. As we’ve seen from other notable direct listings, a company’s opening price does not necessarily align with its formal reference price. Until Squarespace opens, whether it will be valued at a discount to its final private price is unclear.

While the benefits of a direct listing are understood, the post-listing performance for well-known direct listings is less obvious. Indeed, Coinbase is currently under its reference price after starting its life as a public company at a far-richer figure, and Spotify’s share price is middling at best compared to its 2018-era direct-listing reference price.

This morning, we’re going over Squarespace’s recently disclosed Q2 and full-2021 guidance. Then we’ll ask how its expectations compare to its reference price-defined pre-trading valuation. Finally, we’ll set some stakes in the ground regarding historical direct-listing results and what we might expect from the company as it adds a third set of data to our quiver.

This will be lots of fun, so let’s get into the numbers!

Squarespace’s Q2

Per Squarespace’s own reporting, it expects revenues between $186 million and $189 million in Q2 2021, which it calculates as a growth rate of between 24% and 26%. That pace of growth at its scale is perfectly acceptable for a company going public.

For all of 2021, Squarespace expects revenues of $764 million to $776 million, which works out to a very similar 23% to 25% growth rate.

In profit terms, Squarespace only shared its “non-GAAP unlevered free cash flow,” which is a technical thing I have no time to explain. But what matters is that the company expects some non-GAAP unlevered free cash flow in Q2 2021 ($10 million to $13 million), and lots more in all of 2021 ($100 million to $115 million).

Netlify snags YC alum FeaturePeek to add design review capabilities

Netlify, the startup that’s bringing a micro services approach to building websites, announced today that it has acquired YC alum FeaturePeek. The two companies did not share the purchase price.

With FeaturePeek, the company gets a major upgrade in its design review capability. While Netlify has had a previewing capability called Deploy Previews in the platform since 2016, it lacked a good way for reviewers to discuss and comment on the design. The preview alone was useful as far as it goes, but having the ability to collaborate on the design remained a missing piece until today.

With FeaturePeek, the company can expand on Deploy Previews to not only preview the design, but also enable all the stakeholders in the design process to add their opinions, edits and changes as the design moves through the creation process instead of having to wait until the end or gather the comments in a separate document or communications channel.

As FeaturePeek co-founder Eric Silverman told me at the time of their seed funding last year, his product removed a lot of frustration when the web coders would get all their review comments at the last minute:

“Right now, there’s no dedicated place to give feedback on that new work until it hits their staging environment, and so we’ll spin up ad hoc deployment previews, either on commit or on pull requests and those fully running environments can be shared with the team. On top of that, we have our overlay where you can file bugs, you can annotate screenshots, record video or leave comments.”

Matt Biilmann, CEO and co-founder, Netlify says that when his company created Deploy Previews, it was in reaction to customers who were kloodging together their own solutions to the issue. They learned that even with their own preview feature, customers craved a communications capability.

In the classic build versus buy debate, the company began building its own, then it met the FeaturePeek team and decided to switch course. “We had a team working on a prototype when the founders of FeaturePeek, Eric and Jason, gave us a demo of their product. As the demo progressed, our jaws got increasingly closer to hitting the floor and we knew straight away that what we had just seen was miles away from both our internal prototypes and any of the other tools we had seen in the space,” Billmann told TechCrunch.

He added, “It also quickly became apparent that fully building towards this vision as two different companies, without a deep end-to-end experience from initial Pull Request to a new feature release, would never really allow us to build what we were dreaming of, so we decided to join forces.”

The companies’ combined effort actually comes together today in a new release of Deploy Previews that includes the new FeaturePeek collaboration/commenting capabilities.

FeaturePeek was founded in 2019, went through Y Combinator Summer 2019 batch, and raised around $2 million. Netlify was founded in 2014 and has raised over $97 million, according to Crunchbase. Its last raise was a $53 million Series C in March 2020.

Recycle Your Phone, Sure, But Maybe Not Your Number

Many online services allow users to reset their passwords by clicking a link sent via SMS, and this unfortunately widespread practice has turned mobile phone numbers into de facto identity documents. Which means losing control over one thanks to a divorce, job termination or financial crisis can be devastating.

Even so, plenty of people willingly abandon a mobile number without considering the potential fallout to their digital identities when those digits invariably get reassigned to someone else. New research shows how fraudsters can abuse wireless provider websites to identify available, recycled mobile numbers that allow password resets at a range of email providers and financial services online.

Researchers in the computer science department at Princeton University say they sampled 259 phone numbers at two major wireless carriers, and found 171 of them were tied to existing accounts at popular websites, potentially allowing those accounts to be hijacked.

The Princeton team further found 100 of those 259 numbers were linked to leaked login credentials on the web, which could enable account hijackings that defeat SMS-based multi-factor authentication.

“Our key finding is that attackers can feasibly leverage number recycling to target previous owners and their accounts,” the researchers wrote. “The moderate to high hit rates of our testing methods indicate that most recycled numbers are vulnerable to these attacks. Furthermore, by focusing on blocks of Likely recycled numbers, an attacker can easily discover available recycled numbers, each of which then becomes a potential target.”

The researchers located newly-recycled mobile numbers by browsing numbers made available to customers interested in signing up for a prepaid account at T-Mobile or Verizon (apparently AT&T doesn’t provide a similar interface). They said they were able to identify and ignore large blocks of new, unused numbers, as these blocks tend to be made available consecutively — much like newly printed money is consecutively numbered in stacks.

The Princeton team has a number of recommendations for T-Mobile and Verizon, noting that both carriers allow unlimited inquiries on their prepaid customer platforms online — meaning there is nothing to stop attackers from automating this type of number reconnaissance.

“On postpaid interfaces, Verizon already has safeguards and T-Mobile does not even support changing numbers online,” the researchers wrote. “However, the number pool is shared between postpaid and prepaid, rendering all subscribers vulnerable to attacks.”

They also recommend the carriers teach their support employees to remind customers about the risks of relinquishing a mobile number without first disconnecting it from other identities and sites online, advice they generally did not find was offered when interacting with customer support regarding number changes.

In addition, the carriers could offer their own “number parking” service for customers who know they will not require phone service for an extended period of time, or for those who just aren’t sure what they want to do with a number. Such services are already offered by companies like NumberBarn and Park My Phone, and they generally cost between $2-5 per month.

The Princeton study recommends consumers who are considering a number change instead either store the digits at an existing number parking service, or “port” the number to something like Google Voice. For a one-time $20 fee, Google Voice will let you port the number, and then you can continue to receive texts and calls to that number via Google Voice, or you can forward them to another number.

Porting seems like less of a hassle and potentially safer considering the average user has something like 150 accounts online, and a significant number of those accounts are going to be tied to one’s mobile number.

While you’re at it, consider removing your phone number as a primary or secondary authentication mechanism wherever possible. Many online services require you to provide a phone number upon registering an account, but in many cases that number can be removed from your profile afterwards.

It’s also important for people to use something other than text messages for two-factor authentication on their email accounts when stronger authentication options are available. Consider instead using a mobile app like AuthyDuo, or Google Authenticator to generate the one-time code. Or better yet, a physical security key if that’s an option.

The full Princeton study is available here (PDF).

Styra, the startup behind Open Policy Agent, nabs $40M to expand its cloud-native authorization tools

As cloud-native apps continue to become increasingly central to how organizations operate, a startup founded by the creators of a popular open-source tool to manage authorization for cloud-native application environments is announcing some funding to expand its efforts at commercializing the opportunity.

Styra, the startup behind Open Policy Agent, has picked up $40 million in a Series B round of funding led by Battery Ventures. Also participating are previous backers A. Capital, Unusual Ventures and Accel; and new backers CapitalOne Ventures, Citi Ventures and Cisco Investments. Styra has disclosed CapitalOne is also one of its customers, along with e-commerce site Zalando and the European Patent Office.

Styra is sitting on the classic opportunity of open source technology: scale and demand.

OPA — which can be used across Kubernetes, containerized and other environments — now has racked up some 75 million downloads and is adding some 1 million downloads weekly, with Netflix, Capital One, Atlassian and Pinterest among those that are using OPA for internal authorization purposes. The fact that OPA is open source is also important:

“Developers are at the top of the food chain right now,” CEO Bill Mann said in an interview, “They choose which technology on which to build the framework, and they want what satisfies their requirements, and that is open source. It’s a foundational change: if it isn’t open source it won’t pass the test.”

But while some of those adopting OPA have hefty engineering teams of their own to customize how OPA is used, the sheer number of downloads (and potential active users stemming from that) speak to the opportunity for a company to build tools to help manage that and customize it for specific use cases in cases where those wanting to use OPA may lack the resources (or appetite) to build and scale custom implementations themselves.

As with many of the enterprise startups getting funded at the moment, Styra has proven itself in particular over the last year, with the switch to remote work, workloads being managed across a number of environments, and the ever-persistent need for better security around what people can and should not be using. Authorization is a particularly acute issue when considering the many access points that need to be monitored: as networks continue to grow across multiple hubs and applications, having a single authorization tool for the whole stack becomes even more important.

Styra said that some of the funding will be used to continue evolving its product, specifically by creating better and more efficient ways to apply authorization policies by way of code; and by bringing in more partners to expand the scope of what can be covered by its technology.

“We are extremely impressed with the Styra team and the progress they’ve made in this dynamic market to date,” said Dharmesh Thakker, a general partner at Battery Ventures. “Everyone who is moving to cloud, and adopting containerized applications, needs Styra for authorization—and in the light of today’s new, remote-first work environment, every enterprise is now moving to the cloud.” Thakker is joining the board with this round.

Artificial raises $21M led by Microsoft’s M12 for a lab automation platform aimed at life sciences R&D

Automation is extending into every aspect of how organizations get work done, and today comes news of a startup that is building tools for one industry in particular: life sciences. Artificial, which has built a software platform for laboratories to assist with, or in some cases fully automate, research and development work, has raised $21.5 million.

It plans to use the funding to continue building out its software and its capabilities, to hire more people, and for business development, according to Artificial’s CEO and co-founder David Fuller. The company already has a number of customers including Thermo Fisher and Beam Therapeutics using its software directly and in partnership for their own customers. Sold as aLab Suite, Artificial’s technology can both orchestrate and manage robotic machines that labs might be using to handle some work; and help assist scientists when they are carrying out the work themselves.

“The basic premise of what we’re trying to do is accelerate the rate of discovery in labs,” Fuller said in an interview. He believes the process of bringing in more AI into labs to improve how they work is long overdue. “We need to have a digital revolution to change the way that labs have been operating for the last 20 years.”

The Series A is being led by Microsoft’s venture fund M12 — a financial and strategic investor — with Playground Global and AME Cloud Ventures also participating. Playground Global, the VC firm co-founded by ex-Google exec and Android co-creator Andy Rubin (who is no longer with the firm), has been focusing on robotics and life sciences and it led Artificial’s first and only other round. Artificial is not disclosing its valuation with this round.

Fuller hails from a background in robotics, specifically industrial robots and automation. Before founding Artificial in 2019, he was at Kuka, the German robotics maker, for a number of years, culminating in the role of CTO; prior to that, Fuller spent 20 years at National Instruments, the instrumentation, test equipment and industrial software giant. Meanwhile, Artificial’s co-founder, Nikhita Singh, has insight into how to bring the advances of robotics into environments that are quite analogue in culture. She previously worked on human-robot interaction research at the MIT Media Lab, and before that spent years at Palantir and working on robotics at Berkeley.

As Fuller describes it, he saw an interesting gap (and opportunity) in the market to apply automation, which he had seen help advance work in industrial settings, to the world of life sciences, both to help scientists track what they are doing better, and help them carry out some of the more repetitive work that they have to do day in, day out.

This gap is perhaps more in the spotlight today than ever before, given the fact that we are in the middle of a global health pandemic. This has hindered a lot of labs from being able to operate full in-person teams, and increased the reliance on systems that can crunch numbers and carry out work without as many people present. And, of course, the need for that work (whether it’s related directly to Covid-19 or not) has perhaps never appeared as urgent as it does right now.

There have been a lot of advances in robotics — specifically around hardware like robotic arms — to manage some of the precision needed to carry out some work, but up to now no real efforts made at building platforms to bring all of the work done by that hardware together (or in the words of automation specialists, “orchestrate” that work and data); nor link up the data from those robot-led efforts, with the work that human scientists still carry out. Artificial estimates that some $10 billion is spent annually on lab informatics and automation software, yet data models to unify that work, and platforms to reach across it all, remain absent. That has, in effect, served as a barrier to labs modernising as much as they could.

A lab, as he describes it, is essentially composed of high-end instrumentation for analytics, alongside then robotic systems for liquid handling. “You can really think of a lab, frankly, as a kitchen,” he said, “and the primary operation in that lab is mixing liquids.”

But it is also not unlike a factory, too. As those liquids are mixed, a robotic system typically moves around pipettes, liquids, in and out of plates and mixes. “There’s a key aspect of material flow through the lab, and the material flow part of it is much more like classic robotics,” he said. In other words, there is, as he says, “a combination of bespoke scientific equipment that includes automation, and then classic material flow, which is much more standard robotics,” and is what makes the lab ripe as an applied environment for automation software.

To note: the idea is not to remove humans altogether, but to provide assistance so that they can do their jobs better. He points out that even the automotive industry, which has been automated for 50 years, still has about 6% of all work done by humans. If that is a watermark, it sounds like there is a lot of movement left in labs: Fuller estimates that some 60% of all work in the lab is done by humans. And part of the reason for that is simply because it’s just too complex to replace scientists — who he described as “artists” — altogether (for now at least).

“Our solution augments the human activity and automates the standard activity,” he said. “We view that as a central thesis that differentiates us from classic automation.”

There have been a number of other startups emerging that are applying some of the learnings of artificial intelligence and big data analytics for enterprises to the world of science. They include the likes of Turing, which is applying this to helping automate lab work for CPG companies; and Paige, which is focusing on AI to help better understand cancer and other pathology.

The Microsoft connection is one that could well play out in how Artificial’s platform develops going forward, not just in how data is perhaps handled in the cloud, but also on the ground, specifically with augmented reality.

“We see massive technical synergy,” Fuller said. “When you are in a lab you already have to wear glasses… and we think this has the earmarks of a long-term use case.”

Fuller mentioned that one area it’s looking at would involve equipping scientists and other technicians with Microsoft’s HoloLens to help direct them around the labs, and to make sure people are carrying out work consistently by comparing what is happening in the physical world to a “digital twin” of a lab containing data about supplies, where they are located, and what needs to happen next.

It’s this and all of the other areas that have yet to be brought into our very AI-led enterprise future that interested Microsoft.

“Biology labs today are light- to semi-automated—the same state they were in when I started my academic research and biopharmaceutical career over 20 years ago. Most labs operate more like test kitchens rather than factories,” said Dr. Kouki Harasaki, an investor at M12, in a statement. “Artificial’s aLab Suite is especially exciting to us because it is uniquely positioned to automate the masses: it’s accessible, low code, easy to use, highly configurable, and interoperable with common lab hardware and software. Most importantly, it enables Biopharma and SynBio labs to achieve the crowning glory of workflow automation: flexibility at scale.”

Harasaki is joining Peter Barratt, a founder and general partner at Playground Global, on Artificial’s board with this round.

“It’s become even more clear as we continue to battle the pandemic that we need to take a scalable, reproducible approach to running our labs, rather than the artisanal, error-prone methods we employ today,” Barrett said in a statement. “The aLab Suite that Artificial has pioneered will allow us to accelerate the breakthrough treatments of tomorrow and ensure our best and brightest scientists are working on challenging problems, not manual labor.”

Klaviyo’s next-gen email marketing platform engorges on $320M at a $9.5B valuation

Email marketing is decades old, but it’s a category that has surprising life in it. Multiple generations of email marketing companies have come through and sustained success, from Constant Contact to Mailchimp. These brands often become household names — after all, you probably have hundreds of emails with their logos attached to the email footer.

Klaviyo is not as much of a household name right now, but it is absolutely on its way to the paramount of the next-generation of email marketing startups.

The company announced today that it has raised $320 million in new capital in a Series D round, led by Sands Capital, a private and public equity investor that has, among many areas of focus, a thesis in ecommerce. That brings the company’s total fundraising to $675 million, following a $200 million Series C round from just six months ago.

Klaviyo was the subject of one of our most recent EC-1 analyses, where we looked at the company’s history of growth, how it is rebuilding what’s been dubbed “owned marketing” (i.e. marketing channels that a business owns like email rather than channels owned by platforms like Facebook and Instagram), how marketers are using Klaviyo post-COVID, and some startup growth lessons from the business as well.

There is nearly 10,000 words of analysis packed into that whole story, so read that or save it for the weekend if you really want to get into the nitty-gritty of Klaviyo’s story and how it is fitting in to the wider email marketing space. But suffice it to say that the company’s secret sauce is perhaps obvious: it’s a marketing company that’s pretty damn good at marketing. That’s allowed it to pull in gargantuan numbers of new customers as many retailers and brick-and-mortar businesses fled online in the wake of the COVID-19 pandemic.

In its press statement, the company wrote that “Klaviyo’s customer base doubled over the past 12 months and the company now serves over 70,000 paying customers, a more than 110% increase from 2019 — ranging from small businesses to Fortune 500 companies, in more than 120 countries.” It also said that it plans to increase its head count from 800 to 1,300 people this year.

The company is headquartered in Boston, and Klaviyo’s all-but decacorn valuation is a major win for the Boston enterprise ecosystem, which continues to percolate on high.

In addition to Sands, Counterpoint Global, Whale Rock Capital Management, ClearBridge Investments, Lone Pine Capital, Owl Rock Capital, and Glynn Capital also joined the round as new investors. Previous investors Accel and Summit Partners also participated.

Explorium scores $75M Series C just 10 months after B round

Without good data, it’s impossible to build an accurate predictive machine learning model. Explorium, a company that has been building a solution over the last several years to help data pros find the best data for a given model, announced a $75 million Series C today — just 10 months after announcing a $31 million Series B.

Insight Partners led today’s investment with participation from existing investors Zeev Ventures, Emerge, F2 Venture Capital, 01 Advisors and Dynamic Loop Capital. The company reports it has now raised a total of $127 million. George Mathew, managing partner at Insight, and former president and COO at Alteryx, will be joining the board, giving the company someone with solid operator experience to help guide them into the next phase.

Company co-founder and CEO Maor Shlomo, says that in spite of how horrible COVID has been from a human perspective, it has been a business accelerator for his company and he saw revenue quadruple last year (although he didn’t share specific numbers beyond that). “It’s related to the nature of our business. We’re helping enterprises and data practitioners find new data sources that can help them solve business challenges,” Sholmo explained.

He says that during the pandemic, a lot of companies had to find new data sources because the old data wasn’t especially helpful for predictive models. That meant that customers required new sources to give them visibility into the shifts and movements in the market to help them adjust and make decisions during pandemic. “And given that’s basically what our platform does in its essence, we’ve seen a lot of growth [over the past year],” he says.

With the revenue growth the company has been experiencing, it has been adding employees at rapid clip. When we spoke to Explorium last July, the company had 87 people. Today that number has grown to 130 with plans to get to 200 perhaps by the end of 2021 or early 2022, depending on how the business continues to grow.

The company has offices in Tel Aviv and San Mateo, California with plans to open a new office in New York City whenever it’s possible to do so. While Shlomo wants a flexible workplace, he’s not going fully remote with plans to allow people to work two days from home and three in the office as local rules allow.

How Expensify got to $100M in revenue by hiring “stem cells” and not “cogs in a wheel”

The influence of a founder on their company’s culture cannot be overstated. Everything from their views on the product and business to how they think about people affects how their company’s employees will behave, and since behavior in turn informs culture, the consequences of a founder’s early decisions can be far-reaching.

So it’s not very surprising that Expensify has its own take on almost everything it does when you consider what its founder and CEO David Barrett learned early in his life: “Basically everyone is wrong about basically everything.” As we saw in part 1 of this EC-1, this led him to the revelation that it’s easier to figure things out for yourself than finding advice that applies to you. Eventually, these insights — and the adventurous P2P hacker attitude he nurtured alongside his colleagues and Travis Kalanick at Red Swoosh — would inform how he would go about shaping Expensify.

Expensify’s culture can’t be separated from its hiring and growth processes — by joining the company, employees self-select into a group that isn’t likely to get hung up about trade-offs.

It’s striking how Expensify has managed to maintain this character 13 years later, even on the threshold of an IPO. How did this happen? During a series of interviews in February and early March, we found the answer is tied to the level of thought and effort this expense management business puts into its culture.

You see, the people at Expensify are prepared to invent their own playbook, develop it and, if needed, rewrite it completely. Its HR policies and strategy are tailored to find people who would have fun building an expense management product. It has a unique growth and recognition scheme to offset the drawbacks of a flat organizational structure. It’s even got a “Senate” that vets all major decisions. No kidding.

All this, and more, has ultimately helped Expensify reach more than 10 million users and achieve $100 million in annual revenue with just 130 employees. Let’s take a closer look at how Expensify makes it happen.

“We want the fewest people necessary to get the job done”

It’s clear Expensify’s unusually high employee-to-revenue ratio is intentional: “We want the fewest people necessary to get the job done,” Barrett says. But how do you actually achieve it? How do you hire and keep people who can deliver such results? Barrett had to learn how the hard way.

Expensify’s first team was based in San Francisco and comprised Barrett’s old Red Swoosh and Akamai colleagues, who joined a few months after Akamai fired him. A small team was enough to get started, but it was much more difficult to hire additional people. Barrett is eager to clarify the Valley is not really the best place to recruit talent: “Sure, Silicon Valley has a ton of really awesome people, but all of them have jobs!,” he says.

Father and son duo take on global logistics with Optimal Dynamics’ sequential decision AI platform

Like “innovation,” machine learning and artificial intelligence are commonplace terms that provide very little context for what they actually signify. AI/ML spans dozens of different fields of research, covering all kinds of different problems and alternative and often incompatible ways to solve them.

One robust area of research here that has antecedents going back to the mid-20th century is what is known as stochastic optimization — decision-making under uncertainty where an entity wants to optimize for a particular objective. A classic problem is how to optimize an airline’s schedule to maximize profit. Airlines need to commit to schedules months in advance without knowing what the weather will be like or what the specific demand for a route will be (or, whether a pandemic will wipe out travel demand entirely). It’s a vibrant field, and these days, basically runs most of modern life.

Warren B. Powell has been exploring this problem for decades as a researcher at Princeton, where he has operated the Castle Lab. He has researched how to bring disparate areas of stochastic optimization together under one framework that he has dubbed “sequential decision analytics” to optimize problems where each decision in a series places constraints on future decisions. Such problems are common in areas like logistics, scheduling and other key areas of business.

The Castle Lab has long had industry partners, and it has raised tens of millions of dollars in grants from industry over its history. But after decades of research, Powell teamed up with his son, Daniel Powell, to spin out his collective body of research and productize it into a startup called Optimal Dynamics. Father Powell has now retired full-time from Princeton to become chief analytics officer, while son Powell became CEO.

The company raised $18.4 million in new funding last week from Bessemer led by Mike Droesch, who recently was promoted to partner earlier this year with the firm’s newest $3.3 billion fundraise. The company now has 25 employees and is centered in New York City.

So what does Optimal Dynamics actually do? CEO Powell said that it’s been a long road since the company’s founding in mid-2017 when it first raised a $450,000 pre-seed round. We were “drunkenly walking in finding product-market fit,” Powell said. This is “not an easy technology to get right.”

What the company ultimately zoomed in on was the trucking industry, which has precisely the kind of sequential decision-making that father Powell had been working on his entire career. “Within truckload, you have a whole series of uncertain variables,” CEO Powell described. “We are the first company that can learn and plan for an uncertain future.”

There’s been a lot of investment in logistics and trucking from VCs in recent years as more and more investors see the potential to completely disrupt the massive and fragmented market. Yet, rather than building a whole new trucking marketplace or approaching it as a vertically integrated solution, Optimal Dynamics decided to go with the much simpler enterprise SaaS route to offer better optimization to existing companies.

One early customer, which owned 120 power units, saved $4 million using the company’s software, according to Powell. That was a result of better utilization of equipment and more efficient operations. They “sold off about 20 vehicles that they didn’t need anymore due to the underlying efficiency,” he said. In addition, the company was able to reduce a team of 10 who used to manage trucking logistics down to one, and “they are just managing exceptions” to the normal course of business. As an example of an exception, Powell said that “a guy drove half way and then decided he wanted to quit,” leaving a load stranded. “Trying to train a computer on weird edge events [like that] is hard,” he said.

Better efficiency for equipment usage and then saving money on employee costs by automating their work are the two main ways Optimal Dynamics saves money for customers. Powell says most of the savings come in the former rather than the latter, since utilization is often where the most impact can be felt.

On the technical front, the key improvement the company has devised is how to rapidly solve the ultra-complex optimization problems that logistics companies face. The company does that through value function approximation, which is a field of study where instead of actually computing the full range of stochastic optimization solutions, the program approximates the outcomes of decisions to reduce compute time. We “take in this extraordinary amount of detail while handling it in a computationally efficient way,” Powell said. That’s where we have really “wedged ourselves as a company.”

Early signs of success with customers led to a $4 million seed round led by Homan Yuen of Fusion Fund, which invests in technically sophisticated startups (i.e. the kind of startups that take decades of optimization research at Princeton to get going). Powell said that raising the round was tough, transpiring during the first weeks of the pandemic last year. One corporate fund pulled out at the last minute, and it was “chaos ensuing with everyone,” he said. This Series A process meanwhile was the opposite. “This round was totally different — closed it in 17 days from round kickoff to closure,” he said.

With new capital in the bank, the company is looking to expand from 25 employees to 75 this year, who will be trickling back to the company’s office in the Flatiron neighborhood of Manhattan in the coming months. Optimal Dynamics targets customers with 75 trucks or more, either fleets for rent or private fleets owned by companies like Walmart who handle their own logistics.

Google Cloud launches Vertex AI, a new managed machine learning platform

At Google I/O today Google Cloud announced Vertex AI, a new managed machine learning platform that is meant to make it easier for developers to deploy and maintain their AI models. It’s a bit of an odd announcement at I/O, which tends to focus on mobile and web developers and doesn’t traditionally feature a lot of Google Cloud news, but the fact that Google decided to announce Vertex today goes to show how important it thinks this new service is for a wide range of developers.

The launch of Vertex is the result of quite a bit of introspection by the Google Cloud team. “Machine learning in the enterprise is in crisis, in my view,” Craig Wiley, the director of product management for Google Cloud’s AI Platform, told me. “As someone who has worked in that space for a number of years, if you look at the Harvard Business Review or analyst reviews, or what have you — every single one of them comes out saying that the vast majority of companies are either investing or are interested in investing in machine learning and are not getting value from it. That has to change. It has to change.”

Image Credits: Google

Wiley, who was also the general manager of AWS’s SageMaker AI service from 2016 to 2018 before coming to Google in 2019, noted that Google and others who were able to make machine learning work for themselves saw how it can have a transformational impact, but he also noted that the way the big clouds started offering these services was by launching dozens of services, “many of which were dead ends,” according to him (including some of Google’s own). “Ultimately, our goal with Vertex is to reduce the time to ROI for these enterprises, to make sure that they can not just build a model but get real value from the models they’re building.”

Vertex then is meant to be a very flexible platform that allows developers and data scientist across skill levels to quickly train models. Google says it takes about 80% fewer lines of code to train a model versus some of its competitors, for example, and then help them manage the entire lifecycle of these models.

Image Credits: Google

The service is also integrated with Vizier, Google’s AI optimizer that can automatically tune hyperparameters in machine learning models. This greatly reduces the time it takes to tune a model and allows engineers to run more experiments and do so faster.

Vertex also offers a “Feature Store” that helps its users serve, share and reuse the machine learning features and Vertex Experiments to help them accelerate the deployment of their models into producing with faster model selection.

Deployment is backed by a continuous monitoring service and Vertex Pipelines, a rebrand of Google Cloud’s AI Platform Pipelines that helps teams manage the workflows involved in preparing and analyzing data for the models, train them, evaluate them and deploy them to production.

To give a wide variety of developers the right entry points, the service provides three interfaces: a drag-and-drop tool, notebooks for advanced users and — and this may be a bit of a surprise — BigQuery ML, Google’s tool for using standard SQL queries to create and execute machine learning models in its BigQuery data warehouse.

We had two guiding lights while building Vertex AI: get data scientists and engineers out of the orchestration weeds, and create an industry-wide shift that would make everyone get serious about moving AI out of pilot purgatory and into full-scale production,” said Andrew Moore, vice president and general manager of Cloud AI and Industry Solutions at Google Cloud. “We are very proud of what we came up with in this platform, as it enables serious deployments for a new generation of AI that will empower data scientists and engineers to do fulfilling and creative work.”