Databand raises $14.5M led by Accel for its data pipeline observability tools

DevOps continues to get a lot of attention as a wave of companies develop more sophisticated tools to help developers manage increasingly complex architectures and workloads. In the latest development, Databand — an AI-based observability platform for data pipelines, specifically to detect when something is going wrong with a datasource when an engineer is using a disparate set of data management tools — has closed a round of $14.5 million.

Josh Benamram, the CEO who co-founded the company with Victor Shafran and Evgeny Shulman, said that Databand plans include more hiring; to continue adding customers for its existing product; to expand the library of tools that it’s providing to users to cover an ever-increasing landscape of DevOps software, where it is a big supporter of open-source resources; as well as to invest in the next steps of its own commercial product. That will include more remediation once problems are identified: that is, in addition to identifying issues, engineers will be able to start automatically fixing them, too.

The Series A is being led by Accel with participation from Blumberg Capital, Lerer Hippeau, Ubiquity Ventures, Differential Ventures and Bessemer Venture Partners. Blumberg led the company’s seed round in 2018. It has now raised around $18.5 million and is not disclosing valuation.

The problem that Databand is solving is one that is getting more urgent and problematic by the day (as evidenced by this exponential yearly rise in zettabytes of data globally). And as data workloads continue to grow in size and use, they continue to become ever more complex.

On top of that, today there are a wide range of applications and platforms that a typical organization will use to manage source material, storage, usage and so on. That means when there are glitches in any one data source, it can be a challenge to identify where and what the issue can be. Doing so manually can be time-consuming, if not impossible.

“Our users were in a constant battle with ETL (extract transform load) logic,” said Benamram, who spoke to me from New York (the company is based both there and in Tel Aviv, and also has developers and operations in Kiev). “Users didn’t know how to organize their tools and systems to produce reliable data products.”

It is really hard to focus attention on failures, he said, when engineers are balancing analytics dashboards, how machine models are performing, and other demands on their time; and that’s before considering when and if a data supplier might have changed an API at some point, which might also throw the data source completely off.

And if you’ve ever been on the receiving end of that data, you know how frustrating (and perhaps more seriously, disastrous) bad data can be. Benamram said that it’s not uncommon for engineers to completely miss anomalies and for them to only have been brought to their attention by “CEO’s looking at their dashboards and suddenly thinking something is off.” Not a great scenario.

Databand’s approach is to use big data to better handle big data: it crunches various pieces of information, including pipeline metadata like logs, runtime info and data profiles, along with information from Airflow, Spark, Snowflake and other sources, and puts the resulting data into a single platform, to give engineers a single view of what’s happening and better see where bottlenecks or anomalies are appearing, and why.

There are a number of other companies building data observability tools — Splunk perhaps is one of the most obvious, but also smaller players like Thundra and Rivery. These companies might step further into the area that Databand has identified and is fixing, but for now Databand’s focus specifically on identifying and helping engineers fix anomalies has given it a strong profile and position.

Accel partner Seth Pierrepont said that Databand came to the VC’s attention in perhaps the best way it could: Accel needed a solution like it for its own internal work.

“Data pipeline observability is a challenge that our internal data team at Accel was struggling with. Even at our relatively small scale, we were having issues with the reliability of our data outputs on a weekly basis, and our team found Databand as a solution,” he said. “As companies in all industries seek to become more data driven, Databand delivers an essential product that ensures the reliable delivery of high-quality data for businesses. Josh, Victor and Evgeny have a wealth of experience in this area, and we’ve been impressed with their thoughtful and open approach to helping data engineers better manage their data pipelines with Databand.”

The company is also used by data teams from large Fortune 500 enterprises to smaller startups.

Loop Team wants to give remote workers an in-office feel

As we’ve moved to work from home during the pandemic, it’s been challenging for remote workers to feel connected. Loop Team, a new entrant into the enterprise communications space, thinks the way we are communicating needs improvement. That’s why the startup is releasing Loop Team today, a tool that is trying to use software to reproduce the in-office experience.

Company founder and CEO Raj Singh says that he learned about the problems of feeling disconnected first-hand at a previous remote-first company, but in spite of his best attempts to use technology to produce that in-office feel, he said he continued to feel out of the loop (so to speak). That’s when he decided to build the solution he wanted.

“We’ve looked at a lot of the interactions that happen when you’re physically in an office — the visual communication, the background conversations, the hallway chatter, the serendipitous bumping, things like that. And we built an experience that effectively is a virtual office. And so it tries to represent the best parts of what a physical office experience might be like, but in a virtual form,” Singh explained to me.

While he created this company prior to COVID, the pandemic has highlighted the need for a tool like this. Before he created the software, he interviewed hundreds of people who worked from home to understand their issues working outside of the office and he heard a lot of common complaints.

“There was an office and they didn’t necessarily know what was going on. They didn’t know who was available. They didn’t know who was around. It was difficult to connect. Everything was scheduled through a calendar. They were missing some of that presence — and they were feeling lonely or out of touch or out of the loop,” he said.

His company’s solution tries to reproduce the office experience using AI, good old-fashioned presence awareness and other tech to let team members know what you’re doing and if you’re available to chat. So just as you would wander down the hall and see your colleague on the phone or deeply involved with work on the laptop, and know to leave them be, you could get that same feel with Loop.

Loop Team Highlights

Image Credits: Loop Team

It gives the current status of the person, and you can know from looking at the list of people on your team who’s available to talk and who’s busy. As you go into virtual discussions, the team can see who’s having meetings and individuals can pop in too, just as you might do in the office.

What’s more, you can set up rooms (like in Slack), but these are designed to give you a more personal connection using video and audio for actual discussion. You can work on projects via screen share and people who miss these meetings because of other obligations or time zone differences can always review what they missed.

While you can do all of these things in Slack and Zoom, or in some combination of similar tools, Loop’s layout and presentation is designed to help you see the conversations in a clear way and expose what you want to see, while hiding parts of the day that don’t interest you.

The product is available for free starting today, but Singh wants to introduce a pricing model sometime next year based on team size. He expects there will always be a freemium version for teams with fewer than 10 people.

The company was founded in 2018 and nurtured at the Stanford Research Institute (SRI). It has raised $4.75 million so far. Today it starts on its journey as a startup with its first product, and it’s one that comes with good timing as more teams find themselves working remotely than ever before.

GoSite snags $40M to help SMBs bring their businesses online

There are 12 million small and medium businesses in the U.S., yet they have continued to be one of the most underserved segments of the B2B universe: That volume underscores a lot of fragmentation, and alongside other issues like budget constraints, there are a number of barriers to building for them at scale. Today, however, a startup helping SMBs get online is announcing some significant funding — a sign of how things are changing at a moment when many businesses have realised that being online is no longer an option, but a necessity.

GoSite, a San Diego-based startup that helps small and medium enterprises build websites, and, with a minimum amount of technical know-how, run other functions of their businesses online — like payments, online marketing, appointment booking and accounting — has picked up $40 million in funding.

GoSite offers a one-stop shop for users to build and manage everything online, with the ability to feed in up to 80 different third-party services within that. “We want to help our customers be found everywhere,” said Alex Goode, the founder and CEO of GoSite. “We integrate with Facebook and other consumer platforms like Siri, Apple Maps and search engines like Google, Yahoo and Bing and more.” It also builds certain features like payments from the ground up.

The Series B comes on the back of a strong year for the company. Driven by COVID-19 circumstances, businesses have increasingly turned to the internet to interact with customers, and GoSite — which has “thousands” of SMB customers — said it doubled its customer base in 2020.

This latest round is being led by Left Lane Capital out of New York, with Longley Capital, Cove Fund, Stage 2, Ankona Capital and Serra Ventures also participating. GoSite is clearly striking while the iron is hot: Longley, also based out of San Diego, led the company’s previous round, which was only in August of this year. It has now raised $60 million to date.

GoSite is, in a sense, a play for more inclusivity in tech: Its customers are not companies that it’s “winning” off other providers that provide website building and hosting and other services typically used by SMBs, such as Squarespace and Wix, or GoDaddy, or Shopify.

Rather, they are companies that may have never used any of these: local garages, local landscapers, local hair salons, local accountancy firms, local dentists and so on. Barring the accounting firm, these are not businesses that will ever go fully online, as a retailer might, not least because of the physical aspect of each of those professions. But they will need an online presence and the levers it gives them to communicate in order to survive, especially in times when their old models are being put under strain.

Goode started GoSite after graduating from college in Michigan with a degree in computer science, having previously grown up around and working in small businesses — his parents, grandparents and others in his Michigan town all ran their own stores. (He moved to San Diego “for the weather,” he joked.)

His belief is that while there are and always will be alternatives like Facebook or Yelp to plant a flag, there is nothing that can replace the value and longer-term security and control of building something of your own — a sentiment small business owners would surely grasp.

That is perhaps the most interesting aspect of GoSite as it exists today: It precisely doesn’t see any of what already exists out there as “the competition.” Instead, Goode sees his purpose as building a dashboard that will help business owners manage all that — with up to 80 different services currently available — and more, from a single place, and with minimum need for technical skills and time spent learning the ropes.

“There is definitely huge demand from small businesses for help and something like GoSite can do that,” Goode said. “The space is very fragmented and noisy and they don’t even know where to start.”

This, combined with GoSite’s growth and relevance to the current market, is partly what attracted investors.

“The opportunity we are betting on here is the all-in-one solution,” said Vinny Pujji, partner at Left Lane. “If you are a carpet cleaner or house painter, you don’t have the capacity to understand or work with five or six different pieces of software. We spoke with thousands of SMBs when looking at this, and this was the answer we heard.” He said the other important thing is that GoSite has a customer service team and for SMBs that use it, they like that when they call, “GoSite picks up the phone.”

AWS brings ECS, EKS services to the data center, open sources EKS

Today at AWS re:Invent, Andy Jassy talked a lot about how companies are making a big push to the cloud, but today’s container-focussed announcements gave a big nod to the data center as the company announced ECS Anywhere and EKS Anywhere, both designed to let you run these services on-premises, as well as in the cloud.

These two services, ECS for generalized container orchestration and EKS for that’s focused on Kubernetes will let customers use these popular AWS services on premises. Jassy said that some customers still want the same tools they use in the cloud on prem and this is designed to give it to them.

Speaking of ECS he said,  “I still have a lot of my containers that I need to run on premises as I’m making this transition to the cloud, and [these] people really want it to have the same management and deployment mechanisms that they have in AWS also on premises and customers have asked us to work on this. And so I’m excited to announce two new things to you. The first is the launch, or the announcement of Amazon ECS Anywhere, which lets you run ECS and your own data center,” he told the re:Invent audience.

Image Credits: AWS

He said it gives you the same AWS API’s and cluster configuration management pieces. This will work the same for EKS, allowing this single management methodology regardless of where you are using the service.

While it was at it, the company also announced it was open sourcing EKS, its own managed Kubernetes service. The idea behind these moves is to give customers as much flexibility as possible, and recognizing what Microsoft, IBM and Google have been saying, that we live in a multi-cloud and hybrid world and people aren’t moving everything to the cloud right away.

In fact, in his opening Jassy stated that right now in 2020, just 4% of worldwide IT spend is on the cloud. That means there’s money to be made selling services on premises, and that’s what these services will do.

AWS announces high resource Lambda functions, container image support & millisecond billing

AWS announced some big updates to its Lambda serverless function service today. For starters, starting today it will be able to deliver functions with up to 10MB of memory and 6 vCPUs (virtual CPUs). This will allow developers building more compute-intensive functions to get the resources they need.

“Starting today, you can allocate up to 10 GB of memory to a Lambda function. This is more than a 3x increase compared to previous limits. Lambda allocates CPU and other resources linearly in proportion to the amount of memory configured. That means you can now have access to up to 6 vCPUs in each execution environment,” the company wrote in a blog post announcing the new capabilities.

Serverless computing doesn’t mean there are no servers. It means that developers no longer have to worry about the compute, storage and memory requirements because the cloud provider — in this case, AWS — takes care of it for them, freeing them up to just code the application instead of deploying resources.

Today’s announcement combined with support for support for the AVX2 instruction set, means that developers can use this approach with more sophisticated technologies like machine learning, gaming and even high performance computing.

One of the beauties of this approach is that in theory you can save money because you aren’t paying for resources you aren’t using. You are only paying each time the application requires a set of resources and no more. To make this an even bigger advantage, the company also announced, “Starting today, we are rounding up duration to the nearest millisecond with no minimum execution time,” the company announced in a blog post on the new pricing approach.

Finally the company also announced container image support for Lambda functions. “To help you with that, you can now package and deploy Lambda functions as container images of up to 10 GB in size. In this way, you can also easily build and deploy larger workloads that rely on sizable dependencies, such as machine learning or data intensive workloads,” the company wrote in a blog post announcing the new capability.

All of these announcements in combination mean that you can now use Lambda functions for more intensive operations than you could previously, and the new billing approach should lower your overall spending as you make that transition to the new capabilities.

AWS adds natural language search service for business intelligence from its data sets

When Amazon Web Services launched QuickSight, its business intelligence service, back in 2016 the company wanted to provide product information and customer information for business users — not just developers.

At the time, the natural language processing technologies available weren’t robust enough to give customers the tools to search databases effectively using queries in plain speech.

Now, as those technologies have matured, Amazon is coming back with a significant upgrade called QuickSight Q, which allows users to just ask a simple question and get the answers they need, according to Andy Jassy’s keynote at AWS re:Invent.

“We will provide natural language to provide what we think the key learning is,” said Jassy. “I don’t like that our users have to know which databases to access or where data is stored. I want them to be able to type into a search bar and get the answer to a natural language question.

That’s what QuickSight Q aims to do. It’s a direct challenge to a number of business intelligence startups and another instance of the way machine learning and natural language processing are changing business processes across multiple industries.

“The way Q works. Type in a question in natural language [like]… ‘Give me the trailing twelve month sales of product X?’… You get an answer in seconds. You don’t have to know tables or have to know data stores.”

It’s a compelling use case and gets at the way AWS is integrating machine learning to provide more no-code services to customers. “Customers didn’t hire us to do machine learning,” Jassy said. “They hired us to answer the questions.”

AWS announces DevOps Guru to find operational issues automatically

At AWS re:Invent today, Andy Jassy announced DevOps Guru, a new tool for DevOps teams to help the operations side find issues that could be having an impact on an application performance. Consider it like the sibling of CodeGuru, the service the company announced last year to find issues in your code before you deploy.

It works in a similar fashion using machine learning to find issues on the operations side of the equation. “I’m excited to launch a new service today called Amazon DevOps Guru, which is a new service that uses machine learning to identify operational issues long before they impact customers,” Jassy said today.

The way it works is that it collects and analyzes data from application metrics, logs, and events “to identify behavior that deviates from normal operational patterns,” the company explained in the blog post announcing the new service.

This service essentially gives AWS a product that would be competing with companies like Sumo Logic, DataDog or Splunk by providing deep operational insight on problems that could be having an impact on your application such as misconfigurations or resources that are over capacity.

When it finds a problem, the service can send an SMS, Slack message or other communication to the team and provides recommendations on how to fix the problem as quickly as possible.

What’s more, you pay for the data analyzed by the service, rather than a monthly fee. The company says this means that there is no upfront cost or commitment involved.

Google launches Android Enterprise Essentials, a mobile device management service for small businesses

Google today introduced a new mobile management and security solution, Android Enterprise Essentials, which, despite its name, is actually aimed at small to medium-sized businesses. The company explains this solution leverages Google’s experience in building Android Enterprise device management and security tools for larger organizations in order to come up with a simpler solution for those businesses with smaller budgets.

The new service includes the basics in mobile device management, with features that allow smaller businesses to require their employees to use a lock screen and encryption to protect company data. It also prevents users from installing apps outside the Google Play Store via the Google Play Protect service, and allows businesses to remotely wipe all the company data from phones that are lost or stolen.

As Google explains, smaller companies often handle customer data on mobile devices, but many of today’s remote device management solutions are too complex for small business owners, and are often complicated to get up-and-running.

Android Enterprise Essentials attempts to make the overall setup process easier by eliminating the need to manually activate each device. And because the security policies are applied remotely, there’s nothing the employees themselves have to configure on their own phones. Instead, businesses that want to use the new solution will just buy Android devices from a reseller to hand out or ship to employees with policies already in place.

Though primarily aimed at smaller companies, Google notes the solution may work for select larger organizations that want to extend some basic protections to devices that don’t require more advanced management solutions. The new service can also help companies get started with securing their mobile device inventory, before they move up to more sophisticated solutions over time, including those from third-party vendors.

The company has been working to better position Android devices for use in workplace over the past several years, with programs like Android for Work, Android Enterprise Recommended, partnerships focused on ridding the Play Store of malware, advanced device protections for high-risk users, endpoint management solutions, and more.

Google says it will roll out Android Enterprise Essentials initially with distributors Synnex in the U.S. and Tech Data in the U.K. In the future, it will make the service available through additional resellers as it takes the solution global in early 2021. Google will also host an online launch event and demo in January for interested customers.

AWS updates its edge computing solutions with new hardware and Local Zones

AWS today closed out its first re:Invent keynote with a focus on edge computing. The company launched two smaller appliances for its Outpost service, which originally brought AWS as a managed service and appliance right into its customers’ existing data centers in the form of a large rack. Now, the company is launching these smaller versions so that its users can also deploy them in their stores or office locations. These appliances are fully managed by AWS and offer 64 cores of compute, 128GB of memory and 4TB of local NVMe storage.

In addition, the company expanded its set of Local Zones, which are basically small extensions of existing AWS regions that are more expensive to use but offer low-latency access in metro areas. This service launched in Los Angeles in 2019 and starting today, it’s also available in preview in Boston, Houston and Miami. Soon, it’ll expand to Atlanta, Chicago, Dallas, Denver, Kansas City, Las Vegas, Minneapolis, New York, Philadelphia, Phoenix, Portland and Seattle. Google, it’s worth noting, is doing something similar with its Mobile Edge Cloud.

The general idea here — and that’s not dissimilar from what Google, Microsoft and others are now doing — is to bring AWS to the edge and to do so in a variety of form factors.

As AWS CEO Andy Jassy rightly noted, AWS always believed that the vast majority of companies, “in the fullness of time” (Jassy’s favorite phrase from this keynote), would move to the cloud. Because of this, AWS focused on cloud services over hybrid capabilities early on. He argues that AWS watched others try and fail in building their hybrid offerings, in large parts because what customers really wanted was to use the same control plane on all edge nodes and in the cloud. None of the existing solutions from other vendors, Jassy argues, got any traction (though AWSs competitors would surely deny this) because of this.

The first result of that was VMware Cloud on AWS, which allowed customers to use the same VMware software and tools on AWS they were already familiar with. But at the end of the day, that was really about moving on-premises services to the cloud.

With Outpost, AWS launched a fully managed edge solution that can run AWS infrastructure in its customers’ data centers. It’s been an interesting journey for AWS, but the fact that the company closed out its keynote with this focus on hybrid — no matter how it wants to define it — shows that it now understands that there is clearly a need for this kind of service. The AWS way is to extend AWS into the edge — and I think most of its competitors will agree with that. Microsoft tried this early on with Azure Stack and really didn’t get a lot of traction, as far as I’m aware, but it has since retooled its efforts around Azure Arc. Google, meanwhile, is betting big on Anthos.

Amazon announces a bunch of products aimed at industrial sector

One of the areas that is often left behind when it comes to cloud computing is the industrial sector. That’s because these facilities often have older equipment or proprietary systems that aren’t well suited to the cloud. Amazon wants to change that, and today the company announced a slew of new services at AWS re:Invent aimed at helping the industrial sector understand their equipment and environments better.

For starters, the company announced Amazon Monitron, which is designed to monitor equipment and send signals to the engineering team when the equipment could be breaking down. If industrial companies can know when their equipment is breaking, it allows them to repair on it their own terms, rather than waiting until after it breaks down and having the equipment down at what could be an inopportune time.

As AWS CEO Andy Jassy says, an experienced engineer will know when equipment is breaking down by a certain change in sound or a vibration, but if the machine could tell you even before it got that far, it would be a huge boost to these teams.

“…a lot of companies either don’t have sensors, they’re not modern powerful sensors, or they are not consistent and they don’t know how to take that data from the sensors and send it to the cloud, and they don’t know how to build machine learning models, and our manufacturing companies we work with are asking [us] just solve this [and] build an end-to-end solution. So I’m excited to announce today the launch of Amazon Monotron, which is an end-to-end solution for equipment monitoring,” Jassy said.

The company builds a machine learning model that understands what a normal state looks like, then uses that information to find anomalies and send back information to the team in a mobile app about equipment that needs maintenance now based on the data the model is seeing.

For those companies who may have a more modern system and don’t need the complete package that Monotron offers, Amazon has something for these customers as well. If you have modern sensors, but you don’t have a sophisticated machine learning model, Amazon can ingest this data and apply its machine learning algorithms to find anomalies just as it can with Monotron.

“So we have something for this group of customers as well to announce today, which is the launch of Amazon Lookout for Equipment, which does anomaly detection for industrial machinery,” he said.

In addition, the company announced the Panorama Appliance for companies using cameras at the edge who want to use more sophisticated computer vision, but might not have the most modern equipment to do that. “I’m excited to announce today the launch of the AWS Panorama Appliance which is a new hardware appliance [that allows] organizations to add computer vision to existing on premises smart cameras,” Jassy told AWS re:Invent today.

In addition, it also announced a Panorama SDK to help hardware vendors build smarter cameras based on Panorama.

All of these services are designed to give industrial companies access to sophisticated cloud and machine learning technology at whatever level they may require depending on where they are on the technology journey.