Tag Archive for: IT

Hear from Figma founder and CEO Dylan Field at TC Early Stage in July

Figma is one of the fastest-growing companies in the world of design and in the broader SaaS category. So it goes without saying that we’re absolutely thrilled to have Figma CEO Dylan Field join us at Early Stage, our virtual two-day conference on July 21 and 22, as a speaker. You can pick up a ticket to the event here!

Early Stage is all about giving entrepreneurs the tools they need to be successful. Experts across a wide variety of core competencies, including fundraising, growth marketing, media management, recruiting, legal and tech development will offer their insights and answer questions from the audience.

Field joins an outstanding speaker list that includes Lo Toney, Ann Muira Ko, Dalton Caldwell, Charles Hudson, Cyan Banister and more.

Field founded Figma in 2012 after becoming a Theil fellow. The company spent four years in development before launching, working tediously on the technology and design of a product that aimed to be the Google Docs of design.

Figma is a web-based design product that allows people to design collaboratively on the same project in real time.

The design space is, in many respects, up for grabs as it goes through a transformation, with designers receiving more influence within organizations and other departments growing more closely involved with the design process overall.

This also means that there is fierce competition in this industry, with behemoths like Adobe iterating their products and growing startups like InVision and Canva sprinting hard to capture as much market as possible.

Figma, with $130 million+ in total funding, has lured investors like Index, A16Z, Sequoia, Greylock, and KPCB.

At Early Stage, we’ll talk to Field about staying patient during the product development process and then transitioning into an insane growth sprint. We’ll also chat about the fundraising process, how he built a team from scratch, and how he took the team remote in the midst of a pandemic, as well as chatting about the product development strategy behind Figma.

How to take your time as fast as you can

Figma spent four years in stealth before ever launching a product. But when it finally did come to market, its industry was in the midst of a paradigm shift. Entire organizations started participating in the design process, and conversely, designers became empowered, asserting more influence over the direction of the company and the products they built. We’ll hear from Figma founder and CEO Dylan Field on how he stayed patient with product development and sprinted towards growth.

Get your pass to Early Stage for access to over to 50 small-group workshops along with world-class networking with CrunchMatch. They start at just $199 but prices increase in a few days so grab yours today.

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Flatfile scores $7.6M seed investment to simplify data onboarding

One of the huge challenges companies like enterprise SaaS vendors face with new customers is getting customer data into their service. It’s a problem that Flatfile founders faced first hand in their jobs, and they decided to solve it. Today, the company announced a healthy $7.6 million seed investment to expand on that vision.

The company also announced the release of its latest product called Concierge.

Two Sigma Ventures led the investment with participation from previous investors Afore Capital, Designer Fund and Gradient Ventures (Google’s AI- focused venture fund).

Company CEO David Boskovic says he and co-founder Eric Crane recognized that this is a problem just about every company faces. Let’s say you sign up for a CRM tool like Hubspot (which is a Flatfile customer). Your first step is to get your customer data into the new service.

As Boskovic points out, if you have thousands of existing customers that can be a real problem, often involving days or even weeks to prepare the data, depending on the size of your customer base. It typically includes importing your data from an existing source, then manually moving it to an Excel spreadsheet.

“What we’re trying to solve for at Flatfile is automating that entire process. You can drop in any data that you have and get it into a new product, and what that solves from a market perspective is the speed of adopting new software,” Boskovic told TechCrunch.

Image Credit: Flatfile

He says they have automated the process to the point it usually takes just a few minutes to process the data, If there are problems that Flatfile can’t solve, it presents the issue to the user who can fix it and move on.

The founders realized that not every use case is going to involve a simple one-to-one data transfer, so they created their new product called Concierge to help companies manage more complex data integration scenarios for their customers

“What we do is we provide a bridge between disparate data formats that are a little bit more complex and let our customers collaborate with their new customers that they are onboarding to bring the data to the right state to use it in the new system,” Boskovic explained.

Whatever they are doing it seems to be working. The company launched in 2018 and today it has 160 customers with 300 sitting on a waiting list. It has increased that customer count by 5x since the beginning of the year in the middle of a pandemic.

Any product that reduces labor and increases efficiency and collaboration in a digital context is going to get the attention of customers right now, and Flatfile is seeing huge spike in interest in spite of the current economy. “We’re helping onboard customers quickly and more efficiently. And our Concierge service can also help reduce in-person touch points by reducing this long, typical data onboarding process,” Boskovic said.

The company has not had to change the way it’s worked because of the pandemic as it has been a distributed workforce from day one. In fact, Boskovic is in Denver and co-founder Eric Crane is based in Atlanta. The startup currently has 14 employees, but plans to fill at least 10 roles this year.

“We’ve got a pretty aggressive hiring map. Our pipeline is bigger than we can handle from a sales perspective,” he said. That means they will be looking to fill sales, marketing and product jobs.

Yugabyte lands $30M Series B as open source database continues to flourish

It’s been a big period of positive change for Yugabyte, makers of the open source, cloud native YugabyteDB database. Just last month they brought on former Pivotal CEO Bill Cook as CEO, and today the company announced it has closed a $30 million Series B.

8VC and strategic investor WiPro led the round with participation from existing investors Lightspeed Venture Partners and Dell Technologies Capital. Today’s investment brings the total raised to $55 million, according to the company.

The startup also announced that former Pivotal co-founder Scott Yara would be joining the company’s board. Along with Cook, that brings a distinct Pivotal influence to the company.

Kannan Muthukkaruppan, who was CEO, now holds the title of president. He says that the company has built “a fully open source, high performance distributed SQL database meant for transactional workloads in the cloud.”

Today, in addition to the open source product, it offers a private Database as a Service platform to enterprise customers. This can run on a variety of platforms including public, private, or hybrid cloud or Kubernetes infrastructure. The company also offers a fully managed cloud service, which is currently available on AWS and Google Cloud Platform with Azure support coming in the future.

The founders have quite a pedigree. Muthukkaruppan spent 13 years at Oracle helping build Oracle’s relational engine. Then he moved onto Facebook in the early days where he met co-founders Karthik Ranganathan and Mikhail Bautin. The founding team worked on database technology that helped scale Facebook from 40 million users to over a billion.

It was that background that really caught the attention of Cook. “First of all, there’s a huge market opportunity here that we think we fit into, and it is unique in the sense of the pedigree that this team has, and what they built and the expertise they have across that whole spectrum of being able to scale and have [a database that is] performant across [geographic] zones,” he said.

As the company gets this investment, it’s not only a period of change inside the organization, it is against the backdrop of the worldwide pandemic and economic fallout from that event, but Muthukkaruppan sees momentum here in spite of the macro conditions.

“With COVID-19, we actually saw an increased sense of urgency across many enterprises, wanting to move businesses to the cloud and improve their operational and go-to-market efficiency around the product that they were bringing to market,” he said. He believes that the company’s database can be a key part of that.

The company currently has 50 employees, but sees doubling that number in the next 12-18 months as interest in the products continues to grow. Cook says the company has a diverse workforce today, and he will continue to build on that in his hiring practices.

“The more inclusive you can be ties to all our principles and values [as a company] already so we’re not changing how we operate,” he says. He says diversity is not only the right thing to do from a human perspective, it also makes good business sense to have a diverse workforce.

Silverfin wants to modernize accounting software with its cloud service

Meet Silverfin, a startup focused on accounting software. This isn’t about helping small startups handle accounting tasks themselves. Silverfin wants to build the cloud service for small and big accounting firms — Salesforce, but for accounting.

The startup just raised a Series B funding round led by Hg — Index Ventures led the previous Series A round. While terms of the deal are undisclosed, a source told me the round is worth approximately $30 million.

In order to improve productivity, Silverfin tries to automate the most time-consuming aspect of accounting — data collection. The company helps you connect with your clients’ accounting software directly to import their data, such as Xero, QuickBooks, Sage and SAP.

After that, Silverfin standardizes your data set and lets you add data manually so the platform can become the main data repository.

Once your data is in the system, you need to process it. Silverfin lets you configure automated workflows and templates so that anybody in the accounting firm can enrich data and check for compliance issues. Like Salesforce and other software-as-a-service products, multiple people can communicate on the service and look at all past edits and changes.

You can then visualize financial data, generate reports and statements. It opens up new possibilities for accounting firms. They can charge advisory services thanks to analytics tools and an alert system.

The startup was founded in Ghent, Belgium, but it has now expanded to London, Amsterdam and Copenhagen. Silverfin has attracted 650 customers, including big accounting firms in Europe and North America.

By targeting the most demanding customers first, Silverfin doesn’t need to replace Xero or QuickBooks altogether. It can integrate with those existing software solutions first. There’s an opportunity to go downmarket later and convince smaller companies that don’t necessarily have a big accounting team.

Enterprise investors remain flexible as they navigate COVID-19

One would think it’s a given that investment strategies would change in the strange times we find ourselves. With the economy staggering and so much general uncertainty, it seems caution would be the watchword of the day, especially in the enterprise. But enterprise investors aren’t necessarily looking at what’s going on right now.

As startups make their way into the enterprise, they often grow from a single product to a platform offering, which means such investments tend to be a long haul that can take a decade or longer to mature and exit or IPO. The bigger the approach, the longer the sales cycle, so even though sales motion could be stalling now, it doesn’t mean VCs are just giving up on these types of investments.

Savvy investors understand that this is going to be a long game, and the current situation driven by a worldwide pandemic won’t necessarily change their approach significantly.

We asked a number of enterprise investors if they have changed their approach in light of the pandemic and its knock-on economic impacts, how the current environment has changed their relationship with existing portfolio clients and how well those clients are coping with the new reality.

  • Theresia Gouw, Acrew Capital
  • Diane Fraiman, Voyager Capital
  • Casey Aylward, Costanoa Ventures
  • Hope Cochran, Madrona Venture Group
  • Leyla Seka, Operator Collective
  • Max Gazor, CRV
  • Navin Chaddha, Mayfield
  • Matt Murphy, Menlo Venture Capital
  • Soma Somasegar, Madrona Ventures
  • Jon Lehr, Work-Bench
  • Steve Herrod, General Catalyst
  • Jai Das, Sapphire Ventures
  • Ed Sim, Boldstart Ventures
  • Martin Casado, Andreessen Horowitz
  • Vas Natarajan, Accel
  • Dharmesh Thakker, Battery Ventures

[Editor’s note: Our prior enterprise survey failed to include any responses from female VCs and did not meet TechCrunch’s standards for diversity and inclusion. We regret the error.]

Theresia Gouw, Acrew Capital

With the pandemic having such a huge impact on the economy, how has this changed your investment approach and the types of companies you are more likely to invest in?

We remain committed to our five core thesis areas: security & infrastructure modernized, financial services rebuilt, work reimagined, data interconnected, and community activated. We break out each of our thesis areas into anywhere from 10-20 sub-sectors.

We have been continuously reprioritizing which sub-sectors will likely see business growth as well as opportunities to make a positive difference to a world grappling with COVID. There are still many unknowns and we closely watch company formation and funding to see where there might be particular concentration of entrepreneurial activity, which we take to be a positive sign that a market is robust and ready for significant investment.

Within enterprise software, we’ve unsurprisingly seen an acceleration in enterprise demand for communication and collaboration software. We’ve historically maintained a thesis that enterprise communication is an untapped, shadow set of data about workplace productivity and knowledge. With swaths of workers working remotely, capturing insights from these conversations provides a significant opportunity. This applies to industry verticals as much as it applies to functional software that sells across industries and focuses on a particular type of communication. We believe the key is that both employees and employers find these insights to be beneficial.

Lastly, we’ve also seen a growth in software and data that help enterprises navigate disruptions in supply, demand, or other aspects of their business.

New Harness product lets engineering teams monitor cloud spending in real time

One of the big advantages of using the cloud is ease of deployment. For engineers, being able to dial up infrastructure resources means being able to develop without delays, but it can also lead to big bills at the end of the month if you don’t know what you’re spending.

Harness wants to help with that, and today the startup released a product called Continuous Efficiency. It is designed to help engineering teams use cloud resources in a more cost-efficient manner, and do this in real time as they allocate resources.

Jyoti Bansal, co-founder and CEO at Harness, says that today most companies don’t know the extent of their cloud costs until the finance people get the bill at the end of the month. What’s more, the bill is entirely disconnected from the developers who are responsible for that cost. Finally, he says that at least 35% of that cost is waste, money they didn’t have to spend.

What Harness is hoping to do with this new product is give developers visibility into their spending with the goal that if they see how much waste they are generating they will dial back on usage.

“We are rethinking managing your cloud costs. From the perspective of developers, how do we give context sensitivity to developers so they get a full view of [what they are spending in the cloud],” he said.

Oftentimes, resources go unused or are over allocated, and giving visibility into this should let developers stay on budget, and in some cases save big bucks. To show how this works, the company says that one customer had a Kubernetes cluster configured with an annual cost of $1.6 million. After running the Continuous Efficiency product, it found that just 15% of the cluster compute resources were actually being used. After reconfiguring based on this data, they were able to save $1.3 million over the course of a year.

Image Credit: Harness

While Bansal says the product was in development long before the pandemic started, a tool like this at this particular moment in time is even more important as companies are looking for ways to cut costs.

Harness was founded in 2016 and has raised $80 million, according to Crunchbase data. Bansal formerly co-founded AppDynamics, a company that Cisco acquired in January 2017 for $3.7 billion.

And that’s really it for Google+

Last year, Google launched the beta of Currents, which was essentially a rebrand of Google+ for G Suite users, since Google+ for consumers went to meet its maker in April 2019. While Google+ was meant to be an all-purpose social network, the idea behind Currents is more akin to what Microsoft is doing with Yammer or Facebook with Workplace. It’s meant to give employees a forum for internal discussions and announcements.

To complicate matters, Google kept Google+ around, even after the launch of Currents, but in an email to G Suite admins, it has now announced that Google+ for G Suite will close its doors on July 6, after which there will be no way to opt out of Currents or revert back to Google+.

And with that, Google has driven the final nail into Google+’s coffin. The Google+ mobile apps will be automatically updated to Currents. All existing links to Google+ will redirect to Currents.

Going forward, Google+ will only live on as a hazy memory, filled with circles of friends, all of which were forced to use their real name (at least at the beginning), +1 buttons everywhere, sparks and the promise of fun games, ripples and more.

Currents is all business — and while I’m not aware of a lot of companies that use it, it looks to be a solid option for companies that would otherwise use the Yammer/Teams combination in the Microsoft ecosystem. Now, I guess, we can start the countdown before Google launches another social network.

If you want to take a stroll down memory lane, check out our history of Google+ below:

SaaS earnings rise as pandemic pushes companies more rapidly to the cloud

As the pandemic surged and companies moved from offices to working at home, they needed tools to ensure the continuity of their business operations. SaaS companies have always been focused on allowing work from anywhere there’s access to a computer and internet connection, and while the economy is reeling from COVID-19 fallout, modern software companies are thriving.

That’s because the pandemic has forced companies that might have been thinking about moving to the cloud to find tools what will get them there much faster. SaaS companies like Zoom, Box, Slack, Okta and Salesforce were there to help; cloud security companies like CrowdStrike also benefited.

While it’s too soon to say how the pandemic will affect work long term when it’s safe for all employees to return to the office, it seems that companies have learned that you can work from anywhere and still get work done, something that could change how we think about working in the future.

One thing is clear: SaaS companies that have reported recent earnings have done well, with Zoom being the most successful example. Revenue was up an eye-popping 169% year-over-year as the world shifted in a big way to online meetings, swelling its balance sheet.

There is a clear connection between the domestic economy’s rapid transition to the cloud and the earnings reports we are seeing — from infrastructure to software and services. The pandemic is forcing a big change to happen faster than we ever imagined.

Big numbers

Zoom and CrowdStrike are two companies expected to grow rapidly thanks to the recent acceleration of the digital transformation of work. Their earnings reports this week made those expectations concrete, with both firms beating expectations while posting impressive revenue growth and profitability results.

Slack’s new integration deal with AWS could also be about tweaking Microsoft

Slack and Amazon announced a big integration late yesterday afternoon. As part of the deal, Slack will use Amazon Chime for its call feature, while reiterating its commitment to use AWS as its preferred cloud provider to run its infrastructure. At the same time, AWS has agreed to use Slack for internal communications.

Make no mistake, this is a big deal as the SaaS communications tool increases its ties with AWS, but this agreement could also be about slighting Microsoft and its rival Teams product by making a deal with a cloud rival. In the past Slack CEO Stewart Butterfield has had choice words for Microsoft saying the Redmond technology giant sees his company as an “existential threat.”

Whether that’s true or not — Teams is but one piece of a huge technology company — it’s impossible not to look at the deal in this context. Aligning more deeply with AWS sends a message to Microsoft, whose Azure infrastructure services compete with AWS.

Butterfield didn’t say that of course. He talked about how synergistic the deal was. “Strategically partnering with AWS allows both companies to scale to meet demand and deliver enterprise-grade offerings to our customers. By integrating AWS services with Slack’s channel-based messaging platform, we’re helping teams easily and seamlessly manage their cloud infrastructure projects and launch cloud-based services without ever leaving Slack,” he said in a statement

The deal also includes several other elements including integrating AWS Key Management Service with Slack Enterprise Key Management (EKM) for encryption key management, deeper alignment with AWS’s chatbot service and direct integration with AWS AppFlow to enable secure transfer of data between Slack and Amazon S3 storage and the Amazon Redshift data warehouse.

AWS CEO Andy Jassy saw it as a pure integration play. “Together, AWS and Slack are giving developer teams the ability to collaborate and innovate faster on the front end with applications, while giving them the ability to efficiently manage their backend cloud infrastructure,” Jassy said in a statement.

Like any good deal, it’s good for both sides. Slack gets a big customer in AWS and AWS now has Slack directly integrating more of its services. One of the reasons enterprise users are so enamored with Slack is the ability to get work done in a single place without constantly have to change focus and move between interfaces.

This deal will provide more of that for common customers, while tweaking a common rival. That’s what you call win-win.

Daily Crunch: Zoom reports spectacular growth

Zoom’s latest earnings report was even better than expected, SoftBank announces a new fund to invest in founders of color and Google pulls a trending app that targets apps from China.

Here’s your Daily Crunch for June 3, 2020.

1. Remote work helps Zoom grow 169% in one year, posting $328.2M in Q1 revenue

Zoom’s customer numbers were similarly sharp, with the firm reporting that it had 265,400 customers with more than 10 seats (employees) at the end of the quarter, which was up 354% from the year-ago period.

Not all of the news coming out of its latest earnings report was positive, however. CEO Eric Yuan confirmed that a plan to implement end-to-end encryption does not in fact extend to non-paying users.

2. SoftBank launches $100M+ Opportunity Growth Fund to invest in founders of color

The Opportunity Growth Fund “will only invest in companies led by founders and entrepreneurs of color,” according to an internal memo from SoftBank’s COO Marcelo Claure, who said the fund will initially start with $100 million — meaning there is room for SoftBank or other limited partners to add more over time.

3. Google pulls ‘Remove China Apps’ from Play Store

The top trending app in India, which was downloaded more than 5 million times since late May and enabled users to detect and easily delete apps developed by Chinese firms, was pulled from Android’s marquee app store for violating Google Play Store’s Deceptive Behavior Policy.

4. Facebook and PayPal invest in Southeast Asian ride-hailing giant Gojek

Facebook and PayPal are joining Google and Tencent as high-profile tech firms that have backed the five-year-old Southeast Asian ride-hailing startup, which also offers food delivery and mobile payments.

5. The fundraising marketplace has stabilized. Or has it?

DocSend CEO Russ Heddleston said the last two weeks could be establishing a new normal for fundraising this year. Even though most VCs aren’t taking in-person meetings, they were more active in the past month than they were in May of both 2019 and 2018. (Extra Crunch membership required.)

6. Venture firms rush to find ways to support Black founders and investors

Firms like Benchmark, Sequoia, Bessemer, Eniac Ventures, Work-Bench and SaaSTR Fund founder Jason Lemkin all tweeted in support of the cause and offered to take steps to improve the lack of representation in their industry. But some Black entrepreneurs and investors are questioning the firms’ motivations.

7. Lili raises $10M for its freelancer banking app

CEO Lilac Bar David suggested that no traditional banking solutions are really designed to solve the problems faced by freelancers — whether they’re designers, programmers, fitness instructors, chefs or beauty professionals. She described Lili as the first “all-in-one” solution, offering both a bank account and a broader suite of financial tracking tools.

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