Tag Archive for: IT

Microsoft launches the first public preview of its Fluid Framework for collaborative editing

One of the most interesting (and confusing) news announcements of Microsoft’s Build developer conference earlier this year was the first public demo of the company’s Fluid Framework. Fluid is meant to make building collaborative real-time editing experiences easier for developers, but Microsoft is also building it into some of its own tools, like Office and Outlook. It’s nothing less than a re-imagining of what documents should look and feel like.

Today, at its Ignite conference in Orlando, Fla., Microsoft launched the first public preview of the Fluid Framework end-user experience, as well as a private preview for developers.

As Microsoft notes, the Fluid Framework has three main capabilities: the multi-person co-authoring features, the componentized document model and the ability to plug in intelligent agents that can, for example, translate text in real-time or suggest edits. To some degree, this isn’t all that different from Google Docs or even Microsoft’s own collaboration features in Office. But what’s new is that Microsoft is opening this up to developers and that it is looking at the Fluid Framework as a new way to deconstruct and componentize documents, which can then be used across applications.

Microsoft plans to build the Fluid Framework into lots of experiences across Microsoft 365, including Teams, Outlook, SharePoint, OneNote and Office. If you want to see it in action, you can now try the public preview to see what editing documents with it feels like.

Robocorp announces $5.6M seed to bring open-source option to RPA

Robotic Process Automation (RPA) has been a hot commodity in recent years as it helps automate tedious manual workflows inside large organizations. Robocorp, a San Francisco startup, wants to bring open source and RPA together. Today it announced a $5.6 million seed investment.

Benchmark led the round, with participation from Slow Ventures, firstminute Capital, Bret Taylor (president and chief product officer at Salesforce) and Docker CEO Rob Bearden. In addition, Benchmark’s Peter Fenton will be joining the company’s board.

Robocorp co-founder and CEO Antti Karjalainen has been around open-source projects for years, and he saw an enterprise software category that was lacking in open-source options. “We actually have a unique angle on RPA, where we are introducing open source and cloud native technology into the market and focusing on developer-led technologies,” Karjalainen said.

He sees a market that’s top-down and focused on heavy sales cycles. He wants to bring the focus back to the developers who will be using the tools. “We are all about removing friction from developers. So, we are focused on giving developers tools that they like to use, and want to use for RPA, and doing it in an open-source model where the tools themselves are free to use,” he said.

The company is built on the open-source Robot Framework project, which was originally developed as an open-source software testing environment, but he sees RPA having a lot in common with testing, and his team has been able to take the project and apply it to RPA.

If you’re wondering how the company will make money, they are offering a cloud service to reduce the complexity even further of using the open-source tools, and that includes the kinds of features enterprises tend to demand from these projects, like security, identity and access management, and so forth.

Benchmark’s Peter Fenton, who has invested in several successful open-source startups, including JBoss, SpringSource and Elastic, sees RPA as an area that’s ripe for a developer-focused open-source option. “We’re living in the era of the developer, where cloud-native and open source provide the freedom to innovate without constraint. Robocorp’s RPA approach provides developers the cloud native, open-source tools to bring RPA into their organizations without the burdensome constraints of existing offerings,” Fenton said.

The company intends to use the money to add new employees and continue scaling the cloud product, while working to build the underlying open-source community.

While UIPath, a fast-growing startup with a hefty $7.1 billion valuation recently announced it was laying off 400 people, Gartner published a study in June showing that RPA is the fastest growing enterprise software category.

Volterra announces $50M investment to manage apps in hybrid environment

Volterra is an early-stage startup that has been quietly working on a comprehensive solution to help companies manage applications in hybrid environments. The company emerged from stealth today with a $50 million investment and a set of products.

Investors include Khosla Ventures and Mayfield, along with strategic investors M12 (Microsoft’s venture arm), Itochu Technology Ventures and Samsung NEXT. The company, which was founded in 2017, already has 100 employees and more than 30 customers.

What attracted these investors and customers is a full-stack solution that includes both hardware and software to manage applications in the cloud or on-prem. Volterra founder and CEO Ankur Singla says when he was at his previous company, Contrail Systems, which was acquired by Juniper Networks in 2012 for $176 million, he saw first-hand how large companies were struggling with the transition to hybrid.

“The big problem we saw was in building and operating applications that scale is a really hard problem. They were adopting multiple hybrid cloud strategies, and none of them solved the problem of unifying the application and the infrastructure layer, so that the application developers and DevOps teams don’t have to worry about that,” Singla explained.

He says the Volterra solution includes three main products — VoltStack​, VoltMesh and VoltConsole — to help solve this scaling and management problem. As Volterra describes the total solution, “Volterra has innovated a consistent, cloud-native environment that can be deployed across multiple public clouds and edge sites — a distributed cloud platform. Within this SaaS-based offering, Volterra integrates a broad range of services that have normally been siloed across many point products and network or cloud providers.” This includes not only the single management plane, but security, management and operations components.

Diagram: Volterra

The money has come over a couple of rounds, helping to build the solution to this point, and it required a complex combination of hardware and software to do it. They are hoping organizations that have been looking for a cloud-native approach to large-scale applications, such as industrial automation, will adopt this approach.

Neo4j introduces new cloud service to simplify building a graph database

Neo4j, a popular graph database, is available as an open-source product for anyone to download and use. Its enterprise product aimed at larger organizations is growing fast, but the company recognized there was a big market in between those two extremes, and today it introduced a new managed cloud service called Aura.

They wanted something in the product family for smaller companies, says Emil Eifrem, CEO and co-founder at Neo4j . Aura really gives these smaller players a much more manageable offering with flexible pricing options. “To get started with an enterprise project can run hundreds of thousands of dollars per year. Whereas with Aura, you can get started for about 50 bucks a month, and that means that it opens it up to new segments of the market,” Eifrem told TechCrunch. As he points out, even a startup on a shoestring budget can afford $50 a month.

Aura operates on a flexible pricing model, and offers the kind of value proposition you would expect from a cloud version of the product. The company deals with all of the management, security and updates for you. It will also scale as needed to meet your data requirements as you grow. The idea is to allow developers to concentrate on simply building applications and let Neo4j deal with the database for you.

He says over time, he could see larger businesses, which don’t want to deal with the management side of developing a graph database application, also using the cloud product. “Why would you want to operate your own database? You should probably focus on your core business and building applications to support that core business,” he said. But he recognizes change happens slowly in larger organizations, and not every business will be comfortable with a managed service. That’s why they are offering different options to meet different requirements.

Graph databases allow you to see connections between data. It is the underlying technology, for example, in a social networking app, that lets you see the connection between people you know and people your friends know. It is also the technology on an e-commerce site that can offer recommendations based on what you bought before because people who buy a certain product are more likely to purchase other related products.

Coveo raises US$172M at $1B+ valuation for AI-based enterprise search and personalization

Search and personalization services continue to be a major area of investment among enterprises, both to make their products and services more discoverable (and used) by customers, and to help their own workers get their jobs done, with the market estimated to be worth some $100 billion annually. Today, one of the big startups building services in this area raised a large round of growth funding to continue tapping that opportunity.

Coveo, a Canadian company that builds search and personalization services powered by artificial intelligence — used by its enterprise customers by way of cloud-based, software-as-a-service — has closed a C$227 million ($172 million in U.S. dollars) round, which CEO Louis Tetu tells me values the company at “well above” $1 billion, “Canadian or U.S. dollars.”

Specifically, the equity stake of this round is 15.5%, equating to a valuation of $1.46 billion Canadian dollars, or $1.1 billion in U.S. dollars.

The round is being led by Omers Capital Private Growth Equity Group, the investing arm of the Canadian pensions giant that makes large, later-stage bets (the company has been stepping up the pace of investments lately), with participation also from Evergreen Coast Capital, FSTQ and IQ Ventures. Evergreen led the company’s last round of $100 million in April 2018, and in total the company has now raised just over $402 million with this round.

The valuation appears to be a huge leap in the context of Coveo’s funding history: in that last round, it had a post-money valuation of about $370 million, according to PitchBook data.

Part of the reason for that is because of Coveo’s business trajectory, and part is due to the heat of the overall market.

Coveo’s round is coming about two weeks after another company that builds enterprise search solutions, Algolia, raised $110 million. The two aim at slightly different ends of the market, Tetu tells me, not directly competing in terms of target customers, and even services.

“Algolia is in a different ZIP code,” he said. Good thing, too, if that’s the case: Salesforce — which is one of Coveo’s biggest partners and customers — was also a strategic investor in the Algolia round. Even if these two do not compete, there are plenty of others vying for the same end of the enterprise search and personalization continuum — they include Google, Microsoft, Elastic, IBM, Lucidworks and many more. That, again, underscores the size of the market opportunity.

In terms of Coveo’s own business, the company works with some 500 customers today and says SaaS subscription revenues grew more than 55% year-over-year this year. Five hundred may sound like a small number, but it covers a lot of very large enterprises spanning web-facing businesses, commerce-based organizations, service-facing companies and enterprise solutions.

In addition to Salesforce, it includes Visa, Tableau (also Salesforce now!), Honeywell, a Fortune 50 healthcare company (whose name is not getting disclosed) and what Tetu described to me as an Amazon competitor that does $21 billion in sales annually but doesn’t want to be named.

Coveo’s basic selling point is that the better discoverability and personalization that it provides helps its customers avoid as many call-center interactions (reducing operating expenditures), improves sales (boosting conversions and reducing cart abandonment) and helps companies themselves just work faster.

Significantly, the area that Coveo works in is going through a noticeable shift these days.

A swing toward stronger data protection and consumers’ preference for having more control over how their data is used and for what — spurred by high-profile revelations detailing how different organizations manipulated user data across social networking sites and other platforms to target people with sneaky political content and advertising to influence voting, subsequently cracking open the wasp nest to reveal just how much of our data is harvested and used all the time — has meant that there are at times fewer tools than there used to be to provide the kind of “discoverability” and “personalization” that companies like Coveo build for their clients.

Tetu believes there is a way to deliver personalization without compromising how a person wants to exist in the digital world.

“The whole notion is to be able to control data but also have personalizaton in the future,” he said. But there are two dimensions to this, he added:

“The continued and growing regulatory pressure around privacy [such as GDPR] is good, it’s the will of the people and legislation will go that way. The world is going cookie-less,” he said. “But we can’t ignore the arbitrage between privacy and utility. If I understand what you will do with my data and use it to provide more relevance, that can be excellent, too.”

He calls himself an “Amazon addict” but points out that it highlights the two sides of the data coin: “Is it predatory or excellent in doing the job it does? I can’t decide on an answer. I think they are both.”

All the same, it’s working on ways around the “cookie-less” future. The company Coveo acquired in Milan earlier this year, Tetu said, “can do machine learning detection. In five clicks it can detect your propensity to buy and your interest. It means you can’t blame anyone for observing you.”

So, while there are a lot of players out there chasing the same discoverability and personalization market, the attraction here is not just about a company doing it well, but looking to skate to where the puck is going (see what I did there, Canadian startup?).

“We believe that Coveo is the market leader in leveraging data and AI to personalize at scale,” said Mark Shulgan, managing director and head of Growth Equity at Omers, in a statement. “Coveo fits our investment thesis precisely: an A-plus leadership team with deep expertise in enterprise SaaS, a Fortune 1000 customer base who deeply love the product, and a track record of high growth in a market worth over $100 billion. This makes Coveo a highly-coveted asset. We are glad to be partnering to scale this business.”

Alongside business development on its own steam — the company now has around 500 employees — Coveo is going to be using this funding for acquisitions. Tetu notes that Coveo still has a lot of money in the bank from previous rounds.

“We are a real company with real positive economics,” he said. “This round is mostly to have dry powder to invest in a way that is commensurate in the AI space, and within commerce in particular.” To get the ball rolling on that, this past July, Coveo acquired Tooso, a specialist in AI-based digital commerce technology.

Cyber-skills platform Immersive Labs raises $40M in North America expansion

Immersive Labs, a cybersecurity skills platform, has raised $40 million in its Series B, the company’s second round of funding this year following an $8 million Series A in January.

Summit Partners led the fundraise, with Goldman Sachs participating, the Bristol, U.K.-based company confirmed.

Immersive, led by former GCHQ cybersecurity instructor James Hadley, helps corporate employees learn new security skills by using real, up-to-date threat intelligence in a “gamified” way. Its cybersecurity learning platform uses a variety of techniques and psychology to build up immersive and engaging cyber war games to help IT and security teams learn. The platform aims to help users better understand cybersecurity threats, like detecting and understanding phishing and malware reverse-engineering.

It’s a new take on cybersecurity education, as the company’s founder and chief executive Hadley said the ever-evolving threat landscape has made traditional classroom training “obsolete.”

“It creates knowledge gaps that increase risk, offer vulnerabilities and present opportunities for attackers,” said Hadley.

The company said it will use the round to expand further into the U.S. and Canadian markets from its North American headquarters in Boston, Mass.

Since its founding in 2017, Immersive already has big customers to its name, including Bank of Montreal and Citigroup, on top of its U.K. customers, including BT, the National Health Service and London’s Metropolitan Police.

Goldman Sachs, an investor and customer, said it was “impressed” by Immersive’s achievements so far.

“The platform is continually evolving as new features are developed to help address the gap in cyber skills that is impacting companies and governments across the globe,” said James Hayward, the bank’s executive director.

Immersive said it has 750% year-over-year growth in annual recurring revenues and more than 100 employees across its offices.

CTO.ai’s developer shortcuts eliminate coding busywork

There’s too much hype about mythical “10X developers.” Everyone’s desperate to hire these “ninja rockstars.” In reality, it’s smarter to find ways of deleting annoying chores for the coders you already have. That’s where CTO.ai comes in.

Emerging from stealth today, CTO.ai lets developers build and borrow DevOps shortcuts. These automate long series of steps they usually have to do manually, thanks to integrations with GitHub, AWS, Slack and more. CTO.ai claims it can turn a days-long process like setting up a Kubernetes cluster into a 15-minute task even sales people can handle. The startup offers both a platform for engineering and sharing shortcuts, and a service where it can custom build shortcuts for big customers.

What’s remarkable about CTO.ai is that amidst a frothy funding environment, the 60-person team quietly bootstrapped its way to profitability over the past two years. Why take funding when revenue was up 400% in 18 months? But after a chance meeting aboard a plane connected its high school dropout founder Kyle Campbell with Slack CEO Stewart Butterfield, CTO.ai just raised a $7.5 million seed round led by Slack Fund and Tiger Global.

“Building tools that streamline software development is really expensive for companies, especially when they need their developers focused on building features and shipping to customers,” Campbell tells me. The same way startups don’t build their own cloud infrastructure and just use AWS, or don’t build their own telecom APIs and just use Twilio, he wants CTO.ai to be the “easy button” for developer tools.

Teaching snakes to eat elephants

“I’ve been a software engineer since the age of 8,” Campbell recalls. In skate-punk attire with a snapback hat, the young man meeting me in a San Francisco Mission District cafe almost looked too chill to be a prolific coder. But that’s kind of the point. His startup makes being a developer more accessible.

After spending his 20s in software engineering groups in the Bay, Campbell started his own company, Retsly, that bridged developers to real estate listings. In 2014, it was acquired by property tech giant Zillow, where he worked for a few years.

That’s when he discovered the difficulty of building dev tools inside companies with other priorities. “It’s the equivalent of a snake swallowing an elephant,” he jokes. Yet given these tools determine how much time expensive engineers waste on tasks below their skill level, their absence can drag down big enterprises or keep startups from rising.

CTO.ai shrinks the elephant. For example, the busywork of creating a Kubernetes cluster such as having to the create EC2 instances, provision on those instances and then provision a master node gets slimmed down to just running a shortcut. Campbell writes that “tedious tasks like running reports can be reduced from 1,000 steps down to 10,” through standardization of workflows that turn confusing code essays into simple fill-in-the-blank and multiple-choice questions.

The CTO.ai platform offers a wide range of pre-made shortcuts that clients can piggyback on, or they can make and publish their own through a flexible JavaScript environment for the rest of their team or the whole community to use. Companies that need extra help can pay for its DevOps-as-a-Service and reliability offerings to get shortcuts made to solve their biggest problems while keeping everything running smoothly.

5(2X) = 10X

Campbell envisions a new way to create a 10X engineer that doesn’t depend on widely mocked advice on how to spot and capture them like trophy animals. Instead, he believes one developer can make five others 2X more efficient by building them shortcuts. And it doesn’t require indulging bad workplace or collaboration habits.

With the new funding that also comes from Yaletown Partners, Pallasite Ventures, Panache Ventures and Jonathan Bixby, CTO.ai wants to build deeper integrations with Slack so developers can run more commands right from the messaging app. The less coding required for use, the broader the set of employees that can use the startup’s tools. CTO.ai may also build a self-service tier to augment its seats, plus a complexity model for enterprise pricing.

Now it’s time to ramp up community outreach to drive adoption. CTO.ai recently released a podcast that saw 15,000 downloads in its first three weeks, and it’s planning some conference appearances. It also sees virality through its shortcut author pages, which, like GitHub profiles, let developers show off their contributions and find their next gig.

One risk is that GitHub or another core developer infrastructure provider could try to barge directly into CTO.ai’s business. Google already has Cloud Composer, while GitHub launched Actions last year. Campbell says its defense comes through neutrally integrating with everyone, thereby turning potential competitors into partners.

The funding firepower could help CTO.ai build a lead. With every company embracing software, employers battling to keep developers happy and teams looking to get more of their staff working with code, the startup sits at the intersection of some lucrative trends of technological empowerment.

“I have a three-year-old at home and I think about what it will be like when he comes into creating things online,” Campbell concludes. “We want to create an amazing future for software developers, introducing automation so they can focus on what makes them such an important aspect. Devs are defining society!”

[Image Credit: Disney/Pixar via WallHere Goodfon]

Chronosphere launches with $11M Series A to build scalable, cloud-native monitoring tool

Chronosphere, a startup from two ex-Uber engineers who helped create the open-source M3 monitoring project to handle Uber-level scale, officially launched today with the goal of building a commercial company on top of the open-source project.

It also announced an $11 million investment led by Greylock, with participation from venture capitalist Lee Fixel.

While the founders, CEO Martin Mao and CTO Rob Skillington, were working at Uber, they recognized a gap in the monitoring industry, particularly around cloud-native technologies like containers and microservices. There weren’t any tools available on the market that could handle Uber’s scaling requirements — so like any good engineers, they went out and built their own.

“We looked around at the market at the time and couldn’t find anything in open source or commercially available that could really scale to our needs. So we ended up building and open sourcing our solution, which is M3. Over the last three to four years we’ve scaled M3 to one of the largest production monitoring systems in the world today,” Mao explained.

The essential difference between M3 and other open-source, cloud-native monitoring solutions like Prometheus is that ability to scale, he says.

One of the main reasons they left to start a company, with the blessing of Uber, was that the community began asking for features that didn’t really make sense for Uber. By launching Chronosphere, Mao and Skillington would be taking on the management of the project moving forward (although sharing governance for the time being with Uber), while building those enterprise features the community has been requesting.

The new company’s first product will be a cloud version of M3 to help reduce some of the complexity associated with managing an M3 project. “M3 itself is a fairly complex piece of technology to run. It is solving a fairly complex problem at large scale, and running it actually requires a decent amount of investment to run at large scale, so the first thing we’re doing is taking care of that management,” Mao said.

Jerry Chen, who led the investment at Greylock, saw a company solving a big problem. “They were providing such a high-resolution view of what’s going on in your cloud infrastructure and doing that at scale at a cost that actually makes sense. They solved that problem at Uber, and I saw them, and I was like wow, the rest of the market needs what guys built and I wrote the Series A check. It was as simple as that,” Chen told TechCrunch.

The cloud product is currently in private beta; they expect to open to public beta early next year.

Seismic acquires Percolate to expand its marketing tools

Seismic is announcing that it’s acquiring Percolate in a deal that it says is combining “two essential pillars of the marketing technology stack.”

It sounds like the two companies aren’t direct competitors, but they offer related tools: Seismic helps companies create and manage the content they use in sales and marketing, while Percolate expanded from a social media publishing tool to a broader suite of software for managing the marketing process.

As part of the acquisition, Percolate CEO Randy Wootton is joining the Seismic team, where he will continue to lead Percolate, and where he will report to Seismic CEO Doug Winter. The combined company will have a headcount of more than 800 people.

“Both of our companies endeavor to foster better alignment between marketing and sales and improve the buyer/seller interaction, resulting in accelerated deals and pipeline for our customers,” Wootton said in a statement. “Combining with Seismic allows Percolate to provide even more capability to our customer base and more value to the marketing ecosystem.”

The financial terms of the acquisition were not disclosed. Percolate raised a total of $106.5 million from investors including GGV Capital, Sequoia Capital, Lightspeed, Slow Ventures, Lerer Hippeau and First Round Capital, according to Crunchbase.

Seismic, meanwhile, raised a $100 million investment at a $1 billion valuation last year.

ZenHub adds roadmapping to its GitHub project management tool

ZenHub, the popular project management tool that integrates right into GitHub, today announced the launch of Roadmaps. As you can guess from the name, this is a roadmapping feature that allows teams to better plan their projects ahead of time and visualize their status — all from within GitHub.

“We’re diving into a brand new category which is super exciting and we’re really starting to think not only about how forward-thinking software teams are managing their software projects but how they’re actually planning ahead,” ZenHub co-founder Aaron Upright told me. “And we’re really using this as an opportunity to really evolve the product and really introduce now a new kind of entrant into the space for product roadmapping.”

The product itself is indeed pretty straightforward. By default, it takes existing projects and epics a team has already defined and visualizes those on a timeline — including data about how many open issues still remain. In its current iteration, the tool is still pretty basic, but going forward ZenHub will add more advanced features, like blocking. As Upright noted, that’s just fine, though, because while the main goal here is to help teams plans, ZenHub also wants to give other stakeholders a kind of 30,000-foot overview of the state of a project without having to click around every issue in GitHub or Jira.

Upright also argues that existing solutions tend to fall short of what teams really need. “Smaller organizations — teams that are 10, 15 or 25 people — they can’t afford these tools. They’re really expensive. They’re cost-prohibitive,” he said. “And so oftentimes what they do is they turn to Excel files or Google spreadsheets in order to keep track of their roadmap. And keeping the spreadsheets up to date really becomes a complex and really a full-time job.” Yet those tools that are affordable often don’t offer a way to sync data back and forth between GitHub and their platforms, which results in the product team not getting those updates in GitHub, for example. Because ZenHub lives inside of GitHub, that’s obviously not a problem.

ZenHub Roadmaps is now available to all users.