Tag Archive for: IT

Google launches Android Enterprise Essentials, a mobile device management service for small businesses

Google today introduced a new mobile management and security solution, Android Enterprise Essentials, which, despite its name, is actually aimed at small to medium-sized businesses. The company explains this solution leverages Google’s experience in building Android Enterprise device management and security tools for larger organizations in order to come up with a simpler solution for those businesses with smaller budgets.

The new service includes the basics in mobile device management, with features that allow smaller businesses to require their employees to use a lock screen and encryption to protect company data. It also prevents users from installing apps outside the Google Play Store via the Google Play Protect service, and allows businesses to remotely wipe all the company data from phones that are lost or stolen.

As Google explains, smaller companies often handle customer data on mobile devices, but many of today’s remote device management solutions are too complex for small business owners, and are often complicated to get up-and-running.

Android Enterprise Essentials attempts to make the overall setup process easier by eliminating the need to manually activate each device. And because the security policies are applied remotely, there’s nothing the employees themselves have to configure on their own phones. Instead, businesses that want to use the new solution will just buy Android devices from a reseller to hand out or ship to employees with policies already in place.

Though primarily aimed at smaller companies, Google notes the solution may work for select larger organizations that want to extend some basic protections to devices that don’t require more advanced management solutions. The new service can also help companies get started with securing their mobile device inventory, before they move up to more sophisticated solutions over time, including those from third-party vendors.

The company has been working to better position Android devices for use in workplace over the past several years, with programs like Android for Work, Android Enterprise Recommended, partnerships focused on ridding the Play Store of malware, advanced device protections for high-risk users, endpoint management solutions, and more.

Google says it will roll out Android Enterprise Essentials initially with distributors Synnex in the U.S. and Tech Data in the U.K. In the future, it will make the service available through additional resellers as it takes the solution global in early 2021. Google will also host an online launch event and demo in January for interested customers.

AWS updates its edge computing solutions with new hardware and Local Zones

AWS today closed out its first re:Invent keynote with a focus on edge computing. The company launched two smaller appliances for its Outpost service, which originally brought AWS as a managed service and appliance right into its customers’ existing data centers in the form of a large rack. Now, the company is launching these smaller versions so that its users can also deploy them in their stores or office locations. These appliances are fully managed by AWS and offer 64 cores of compute, 128GB of memory and 4TB of local NVMe storage.

In addition, the company expanded its set of Local Zones, which are basically small extensions of existing AWS regions that are more expensive to use but offer low-latency access in metro areas. This service launched in Los Angeles in 2019 and starting today, it’s also available in preview in Boston, Houston and Miami. Soon, it’ll expand to Atlanta, Chicago, Dallas, Denver, Kansas City, Las Vegas, Minneapolis, New York, Philadelphia, Phoenix, Portland and Seattle. Google, it’s worth noting, is doing something similar with its Mobile Edge Cloud.

The general idea here — and that’s not dissimilar from what Google, Microsoft and others are now doing — is to bring AWS to the edge and to do so in a variety of form factors.

As AWS CEO Andy Jassy rightly noted, AWS always believed that the vast majority of companies, “in the fullness of time” (Jassy’s favorite phrase from this keynote), would move to the cloud. Because of this, AWS focused on cloud services over hybrid capabilities early on. He argues that AWS watched others try and fail in building their hybrid offerings, in large parts because what customers really wanted was to use the same control plane on all edge nodes and in the cloud. None of the existing solutions from other vendors, Jassy argues, got any traction (though AWSs competitors would surely deny this) because of this.

The first result of that was VMware Cloud on AWS, which allowed customers to use the same VMware software and tools on AWS they were already familiar with. But at the end of the day, that was really about moving on-premises services to the cloud.

With Outpost, AWS launched a fully managed edge solution that can run AWS infrastructure in its customers’ data centers. It’s been an interesting journey for AWS, but the fact that the company closed out its keynote with this focus on hybrid — no matter how it wants to define it — shows that it now understands that there is clearly a need for this kind of service. The AWS way is to extend AWS into the edge — and I think most of its competitors will agree with that. Microsoft tried this early on with Azure Stack and really didn’t get a lot of traction, as far as I’m aware, but it has since retooled its efforts around Azure Arc. Google, meanwhile, is betting big on Anthos.

Amazon announces a bunch of products aimed at industrial sector

One of the areas that is often left behind when it comes to cloud computing is the industrial sector. That’s because these facilities often have older equipment or proprietary systems that aren’t well suited to the cloud. Amazon wants to change that, and today the company announced a slew of new services at AWS re:Invent aimed at helping the industrial sector understand their equipment and environments better.

For starters, the company announced Amazon Monitron, which is designed to monitor equipment and send signals to the engineering team when the equipment could be breaking down. If industrial companies can know when their equipment is breaking, it allows them to repair on it their own terms, rather than waiting until after it breaks down and having the equipment down at what could be an inopportune time.

As AWS CEO Andy Jassy says, an experienced engineer will know when equipment is breaking down by a certain change in sound or a vibration, but if the machine could tell you even before it got that far, it would be a huge boost to these teams.

“…a lot of companies either don’t have sensors, they’re not modern powerful sensors, or they are not consistent and they don’t know how to take that data from the sensors and send it to the cloud, and they don’t know how to build machine learning models, and our manufacturing companies we work with are asking [us] just solve this [and] build an end-to-end solution. So I’m excited to announce today the launch of Amazon Monotron, which is an end-to-end solution for equipment monitoring,” Jassy said.

The company builds a machine learning model that understands what a normal state looks like, then uses that information to find anomalies and send back information to the team in a mobile app about equipment that needs maintenance now based on the data the model is seeing.

For those companies who may have a more modern system and don’t need the complete package that Monotron offers, Amazon has something for these customers as well. If you have modern sensors, but you don’t have a sophisticated machine learning model, Amazon can ingest this data and apply its machine learning algorithms to find anomalies just as it can with Monotron.

“So we have something for this group of customers as well to announce today, which is the launch of Amazon Lookout for Equipment, which does anomaly detection for industrial machinery,” he said.

In addition, the company announced the Panorama Appliance for companies using cameras at the edge who want to use more sophisticated computer vision, but might not have the most modern equipment to do that. “I’m excited to announce today the launch of the AWS Panorama Appliance which is a new hardware appliance [that allows] organizations to add computer vision to existing on premises smart cameras,” Jassy told AWS re:Invent today.

In addition, it also announced a Panorama SDK to help hardware vendors build smarter cameras based on Panorama.

All of these services are designed to give industrial companies access to sophisticated cloud and machine learning technology at whatever level they may require depending on where they are on the technology journey.

As Slack acquisition rumors swirl, a look at Salesforce’s six biggest deals

The rumors ignited last Thursday that Salesforce had interest in Slack. This morning, CNBC is reporting the deal is all but done and will be announced tomorrow. Chances are this is going to a big number, but this won’t be Salesforce’s first big acquisition. We thought it would be useful in light of these rumors to look back at the company’s biggest deals.

Salesforce has already surpassed $20 billion in annual revenue, and the company has a history of making a lot of deals to fill in the road map and give it more market lift as it searches for ever more revenue.

The biggest deal so far was the $15.7 billion Tableau acquisition last year. The deal gave Salesforce a missing data visualization component and a company with a huge existing market to feed the revenue beast. In an interview in August with TechCrunch, Salesforce president and chief operating officer Bret Taylor (who came to the company in the $750 million Quip deal in 2016), sees Tableau as a key part of the company’s growing success:

“Tableau is so strategic, both from a revenue and also from a technology strategy perspective,” he said. That’s because as companies make the shift to digital, it becomes more important than ever to help them visualize and understand that data in order to understand their customers’ requirements better.

Next on the Salesforce acquisition hit parade was the $6.5 billion MuleSoft acquisition in 2018. MuleSoft gave Salesforce access to something it didn’t have as an enterprise SaaS company — data locked in silos across the company, even in on-prem applications. The CRM giant could leverage MuleSoft to access data wherever it lived, and when you put the two mega deals together, you could see how you could visualize that data and also give more fuel to its Einstein intelligence layer.

In 2016, the company spent $2.8 billion on Demandware to make a big splash in e-commerce, a component of the platform that has grown in importance during the pandemic when companies large and small have been forced to move their businesses online. The company was incorporated into the Salesforce behemoth and became known as Commerce Cloud.

In 2013, the company made its first billion-dollar acquisition when it bought ExactTarget for $2.5 billion. This represented the first foray into what would become the Marketing Cloud. The purchase gave the company entrée into the targeted email marketing business, which again would grow increasingly in importance in 2020 when communicating with customers became crucial during the pandemic.

Last year, just days after closing the MuleSoft acquisition, Salesforce opened its wallet one more time and paid $1.35 billion for ClickSoftware. This one was a nod to the company’s Service cloud, which encompasses both customer service and field service. This acquisition was about the latter, and giving the company access to a bigger body of field service customers.

The final billion-dollar deal (until we hear about Slack perhaps) is the $1.33 billion Vlocity acquisition earlier this year. This one was a gift for the core CRM product. Vlocity gave Salesforce several vertical businesses built on the Salesforce platform and was a natural fit for the company. Using Vlocity’s platform, Salesforce could (and did) continue to build on these vertical markets giving it more ammo to sell into specialized markets.

While we can’t know for sure if the Slack deal will happen, it sure feels like it will, and chances are this deal will be even larger than Tableau as the Salesforce acquisition machine keeps chugging along.

Materialize scores $40 million investment for SQL streaming database

Materialize, the SQL streaming database startup built on top of the open-source Timely Dataflow project, announced a $32 million Series B investment led by Kleiner Perkins, with participation from Lightspeed Ventures.

While it was at it, the company also announced a previously unannounced $8 million Series A from last year, led by Lightspeed, bringing the total raised to $40 million.

These firms see a solid founding team that includes CEO Arjun Narayan, formerly of Cockroach Labs, and chief scientist Frank McSherry, who created the Timely Dataflow project on which the company is based.

Narayan says that the company believes fundamentally that every company needs to be a real-time company, and it will take a streaming database to make that happen. Further, he says the company is built using SQL because of its ubiquity, and the founders wanted to make sure that customers could access and make use of that data quickly without learning a new query language.

“Our goal is really to help any business to understand streaming data and build intelligent applications without using or needing any specialized skills. Fundamentally what that means is that you’re going to have to go to businesses using the technologies and tools that they understand, which is standard SQL,” Narayan explained.

Bucky Moore, the partner at Kleiner Perkins leading the B round, sees this standard querying ability as a key part of the technology. “As more businesses integrate streaming data into their decision-making pipelines, the inability to ask questions of this data with ease is becoming a non-starter. Materialize’s unique ability to provide SQL over streaming data solves this problem, laying the foundation for them to build the industry’s next great data platform,” he said.

They would naturally get compared to Confluent, a streaming database built on top of the Apache Kafka open-source streaming database project, but Narayan says his company uses straight SQL for querying, while Confluent uses its own flavor.

The company still is working out the commercial side of the house and currently provides a typical service offering for paying customers with support and a service agreement (SLA). The startup is working on a SaaS version of the product, which it expects to release some time next year.

They currently have 20 employees with plans to double that number by the end of next year as they continue to build out the product. As they grow, Narayan says the company is definitely thinking about how to build a diverse organization.

He says he’s found that hiring in general has been challenging during the pandemic, and he hopes that changes in 2021, but he says that he and his co-founders are looking at the top of the hiring funnel because otherwise, as he points out, it’s easy to get complacent and rely on the same network of people you have been working with before, which tends to be less diverse.

“The KPIs and the metrics we really want to use to ensure that we really are putting in the extra effort to ensure a diverse sourcing in your hiring pipeline and then following that through all the way through the funnel. That’s I think the most important way to ensure that you have a diverse [employee base], and I think this is true for every company,” he said.

While he is working remotely now, he sees having multiple offices with a headquarters in NYC when the pandemic finally ends. Some employees will continue to work remotely, with the majority coming into one of the offices.

C3.ai’s initial IPO pricing guidance spotlights the public market’s tech appetite

On the heels of news that DoorDash is targeting an initial IPO valuation up to $27 billion, C3.ai also dropped a new S-1 filing detailing a first-draft guess of what the richly valued company might be worth after its debut.

C3.ai posted an initial IPO price range of $31 to $34 per share, with the company anticipating a sale of 15.5 million shares at that price. The enterprise-focused artificial intelligence company is also selling $100 million of stock at its IPO price to Spring Creek Capital, and another $50 million to Microsoft at the same terms. And there are 2.325 million shares reserved for its underwriters as well.

The total tally of shares that C3.ai will have outstanding after its IPO bloc is sold, Spring Creek and Microsoft buy in, and its underwriters take up their option, is 99,216,958. At the extremes of its initial IPO price range, the company would be worth between $3.08 billion and $3.37 billion using that share count.

Those numbers decline by around $70 and $80 million, respectively, if the underwriters do not purchase their option.

So is the IPO a win for the company at those prices? And is it a win for all C3.ai investors? Amazingly enough, it feels like the answers are yes and no. Let’s explore why.

Slowing growth, rising valuation

If we just look at C3.ai’s revenue history in chunks, you can argue a growth story for the company; that it grew from $73.8 million in the the two quarters of 2019 ending July 31, to $81.8 million in revenue during the same portion of 2020. That’s growth of just under 11% on a year-over-year basis. Not great, but positive.

Wall Street needs to relax, as startups show remote work is here to stay

We are hearing that a COVID-19 vaccine could be on the way sooner than later, and that means we could be returning to normal life some time in 2021. That’s the good news. The perplexing news, however, is that each time some positive news emerges about a vaccine — and believe me I’m not complaining — Wall Street punishes stocks it thinks benefits from us being stuck at home. That would be companies like Zoom and Peloton.

While I’m not here to give investment advice, I’m confident that these companies are going to be fine even after we return to the office. While we surely pine for human contact, office brainstorming, going out to lunch with colleagues and just meeting and collaborating in the same space, it doesn’t mean we will simply return to life as it was before the pandemic and spend five days a week in the office.

One thing is clear in my discussions with startups born or growing up during the pandemic: They have learned to operate, hire and sell remotely, and many say they will continue to be remote-first when the pandemic is over. Established larger public companies like Dropbox, Facebook, Twitter, Shopify and others have announced they will continue to offer a remote-work option going forward. There are many other such examples.

It’s fair to say that we learned many lessons about working from home over this year, and we will carry them with us whenever we return to school and the office — and some percentage of us will continue to work from home at least some of the time, while a fair number of businesses could become remote-first.

Wall Street reactions

On November 9, news that the Pfizer vaccine was at least 90% effective threw the markets for a loop. The summer trade, in which investors moved capital from traditional, non-tech industries and pushed it into software shares, flipped; suddenly the stocks that had been riding a pandemic wave were losing ground while old-fashioned, even stodgy, companies shot higher.

As IBM shifts to hybrid cloud, reports have them laying off 10,000 in EU

As IBM makes a broad shift in strategy, Bloomberg reported this morning that the company would be cutting around 10,000 jobs in Europe. This comes on the heels of last month’s announcement that the organization will be spinning out its infrastructure services business next year. While IBM wouldn’t confirm the layoffs, a spokesperson suggested there were broad structural changes ahead for the company as it concentrates fully on a hybrid cloud approach.

IBM had this to say in response to a request for comment on the Bloomberg report: “Our staffing decisions are made to provide the best support to our customers in adopting an open hybrid cloud platform and AI capabilities. We also continue to make significant investments in training and skills development for IBMers to best meet the needs of our customers.”

Unfortunately, that means basically if you don’t have the currently required skill set, chances are you might not fit with the new version of IBM. IBM CEO Arvind Krishna alluded to the changing environment in an interview with Jon Fortt at the CNBC Evolve Summit earlier this month when he said:

The Red Hat acquisition gave us the technology base on which to build a hybrid cloud technology platform based on open-source, and based on giving choice to our clients as they embark on this journey. With the success of that acquisition now giving us the fuel, we can then take the next step, and the larger step, of taking the managed infrastructure services out. So the rest of the company can be absolutely focused on hybrid cloud and artificial intelligence.

The story has always been the same around IBM layoffs, that as they make the transition to a new model, it requires eliminating positions that don’t fit into the new vision, and today’s report is apparently no different, says Holger Mueller, an analyst at Constellation Research.

“IBM is in the biggest transformation of the company’s history as it moves from services to software and specialized hardware with Quantum. That requires a different mix of skills in its employee base and the repercussions of that manifest itself in the layoffs that IBM has been doing, mostly quietly, for the last 5+ years,” he said.

None of this is easy for the people involved. It’s never a good time to lose your job, but the timing of this one feels worse. In the middle of a recession brought on by COVID, and as a second wave of the virus sweeps over Europe, it’s particularly difficult.

We have reported on a number of IBM layoffs over the last five years. In May, it confirmed layoffs, but wouldn’t confirm numbers. In 2015, we reported on a 12,000 employee layoff.

Cast.ai nabs $7.7M seed to remove barriers between public clouds

When you launch an application in the public cloud, you usually put everything on one provider, but what if you could choose the components based on cost and technology and have your database one place and your storage another?

That’s what Cast.ai says that it can provide, and today it announced a healthy $7.7 million seed round from TA Ventures, DNX, Florida Funders and other unnamed angels to keep building on that idea. The round closed in June.

Company CEO and co-founder Yuri Frayman says that they started the company with the idea that developers should be able to get the best of each of the public clouds without being locked in. They do this by creating Kubernetes clusters that are able to span multiple clouds.

“Cast does not require you to do anything except for launching your application. You don’t need to know  […] what cloud you are using [at any given time]. You don’t need to know anything except to identify the application, identify which [public] cloud providers you would like to use, the percentage of each [cloud provider’s] use and launch the application,” Frayman explained.

This means that you could use Amazon’s RDS database and Google’s ML engine, and the solution decides how to make that work based on your requirements and price. You set the policies when you are ready to launch and Cast will take care of distributing it for you in the location and providers that you desire, or that makes most sense for your application.

The company takes advantage of cloud-native technologies, containerization and Kubernetes to break the proprietary barriers that exist between clouds, says company co-founder Laurent Gil. “We break these barriers of cloud providers so that an application does not need to sit in one place anymore. It can sit in several [providers] at the same time. And this is great for the Kubernetes application because they’re kind of designed with this [flexibility] in mind,” Gil said.

Developers use the policy engine to decide how much they want to control this process. They can simply set location and let Cast optimize the application across clouds automatically, or they can select at a granular level exactly the resources they want to use on which cloud. Regardless of how they do it, Cast will continually monitor the installation and optimize based on cost to give them the cheapest options available for their configuration.

The company currently has 25 employees with four new hires in the pipeline, and plans to double to 50 by the end of 2021. As they grow, the company is trying keep diversity and inclusion front and center in its hiring approach; they currently have women in charge of HR, marketing and sales at the company.

“We have very robust processes on the continuous education inside of our organization on diversity training. And a lot of us came from organizations where this was very visible and we took a lot of those processes [and lessons] and brought them here,” Frayman said.

Frayman has been involved with multiple startups, including Cujo.ai, a consumer firewall startup that participated in TechCrunch Disrupt Battlefield in New York in 2016.

Industrial drone maker Percepto raises $45M and integrates with Boston Dynamics’ Spot

Consumer drones have over the years struggled with an image of being no more than expensive and delicate toys. But applications in industrial, military and enterprise scenarios have shown that there is indeed a market for unmanned aerial vehicles, and today, a startup that makes drones for some of those latter purposes is announcing a large round of funding and a partnership that provides a picture of how the drone industry will look in years to come.

Percepto, which makes drones — both the hardware and software — to monitor and analyze industrial sites and other physical work areas largely unattended by people, has raised $45 million in a Series B round of funding.

Alongside this, it is now working with Boston Dynamics and has integrated its Spot robots with Percepto’s Sparrow drones, with the aim being better infrastructure assessments, and potentially more as Spot’s agility improves.

The funding is being led by a strategic backer, Koch Disruptive Technologies, the investment arm of industrial giant Koch Industries (which has interests in energy, minerals, chemicals and related areas), with participation also from new investors State of Mind Ventures, Atento Capital, Summit Peak Investments and Delek-US. Previous investors U.S. Venture Partners, Spider Capital and Arkin Holdings also participated. (It appears that Boston Dynamics and SoftBank are not part of this investment.)

Israel-based Percepto has now raised $72.5 million since it was founded in 2014, and it’s not disclosing its valuation, but CEO and founder Dor Abuhasira described as “a very good round.”

“It gives us the ability to create a category leader,” Abuhasira said in an interview. It has customers in around 10 countries, with the list including ENEL, Florida Power and Light and Verizon.

While some drone makers have focused on building hardware, and others are working specifically on the analytics, computer vision and other critical technology that needs to be in place on the software side for drones to work correctly and safely, Percepto has taken what I referred to, and Abuhasira confirmed, as the “Apple approach”: vertical integration as far as Percepto can take it on its own.

That has included hiring teams with specializations in AI, computer vision, navigation and analytics as well as those strong in industrial hardware — all strong areas in the Israel tech landscape, by virtue of it being so closely tied with its military investments. (Note: Percepto does not make its own chips: these are currently acquired from Nvidia, he confirmed to me.)

“The Apple approach is the only one that works in drones,” he said. “That’s because it is all still too complicated. For those offering an Android-style approach, there are cracks in the complete flow.”

It presents the product as a “drone-in-a-box”, which means in part that those buying it have little work to do to set it up to work, but also refers to how it works: its drones leave the box to make a flight to collect data, and then return to the box to recharge and transfer more information, alongside the data that is picked up in real time.

The drones themselves operate on an on-demand basis: they fly in part for regular monitoring, to detect changes that could point to issues; and they can also be launched to collect data as a result of engineers requesting information. The product is marketed by Percepto as “AIM”, short for autonomous site inspection and monitoring.

News broke last week that Amazon has been reorganising its Prime Air efforts — one sign of how some more consumer-facing business applications — despite many developments — may still have some turbulence ahead before they are commercially viable. Businesses like Percepto’s stand in contrast to that, with their focus specifically on flying over, and collecting data, in areas where there are precisely no people present.

It has dovetailed with a bigger focus from industries on the efficiencies (and cost savings) you can get with automation, which in turn has become the centerpiece of how industry is investing in the buzz phrase of the moment, “digital transformation.”

“We believe Percepto AIM addresses a multi-billion-dollar issue for numerous industries and will change the way manufacturing sites are managed in the IoT, Industry 4.0 era,” said Chase Koch, president of Koch Disruptive Technologies, in a statement. “Percepto’s track record in autonomous technology and data analytics is impressive, and we believe it is uniquely positioned to deliver the remote operations center of the future. We look forward to partnering with the Percepto team to make this happen.”

The partnership with Boston Dynamics is notable for a couple of reasons: it speaks to how various robotics hardware will work together in tandem in an automated, unmanned world, and it speaks to how Boston Dynamics is pulling up its socks.

On the latter front, the company has been making waves in the world of robotics for years, specifically with its agile and strong dog-like (with names like “Spot” and “Big Dog”) robots that can cover rugged terrain and handle tussles without falling apart.

That led it into the arms of Google, which acquired it as part of its own secretive moonshot efforts, in 2013. That never panned out into a business, and probably gave Google more complicated optics at a time when it was already being seen as too powerful. Then, SoftBank stepped in to pick it up, along with other robotics assets, in 2017. That hasn’t really gone anywhere either, it seems, and just this month it was reported that Boston Dynamics was reportedly facing yet another suitor, Hyundai.

All of this is to say that partnerships with third parties that are going places (quite literally) become strong signs of how Boston Dynamics’ extensive R&D investments might finally pay off with enterprising dividends.

Indeed, while Percepto has focused on its own vertical integration, longer term and more generally there is an argument to be made for more interoperability and collaboration between the various companies building “connected” and smart hardware for industrial, physical applications.

It means that specific industries can focus on the special equipment and expertise they require, while at the same time complementing that with hardware and software that are recognised as best-in-class. Abuhasira said that he expects the Boston Dynamics partnership to be the first of many.

That makes this first one an interesting template. The partnership will see Spot carrying Percepto’s payloads for high-resolution imaging and thermal vision “to detect issues including hot spots on machines or electrical conductors, water and steam leaks around plants and equipment with degraded performance, with the data relayed via AIM.” It will also mean a more thorough picture, beyond what you get from the air. And, potentially, you might imagine a time in the future when the data that the combined devices source results even in Spot (or perhaps a third piece of autonomous hardware) carrying out repairs or other assistance.

“Combining Percepto’s Sparrow drone with Spot creates a unique solution for remote inspection,” said Michael Perry, VP of Business Development at Boston Dynamics, in a statement. “This partnership demonstrates the value of harnessing robotic collaborations and the insurmountable benefits to worker safety and cost savings that robotics can bring to industries that involve hazardous or remote work.”