Tag Archive for: IT

Cloud infrastructure revenue grows 33% this quarter to almost $33B

The cloud infrastructure market kept growing at a brisk pace last quarter, as the pandemic continued to push more companies to the cloud with offices shut down in much of the world. This week the big three — Amazon, Microsoft and Google — all reported their numbers and, as expected, the news was good, with Synergy Research reporting revenue growth of 33% year over year, up to almost $33 billion for the quarter.

Still, John Dinsdale, chief analyst at Synergy, was a bit taken aback that the market continued to grow as much as it did. “While we were fully expecting continued strong growth in the market, the scale of the growth in Q3 was a little surprising,” he said in a statement.

He added, “Total revenues were up by $2.5 billion from the previous quarter causing the year-on-year growth rate to nudge upwards, which is unusual for such a large market. It is quite clear that COVID-19 has provided an added boost to a market that was already developing rapidly.”

Per usual Amazon led the way with $11.6 billion in revenue, up from $10.8 billion last quarter. That’s up 29% year over year. Amazon continues to exhibit slowing growth in the cloud market, but because of its market share lead of 33%, a rate that has held fairly steady for some time, the growth is less important than the eye-popping revenue it continues to generate, almost double its closest rival Microsoft .

Speaking of Microsoft, Azure revenue was up 48% year over year, also slowing some, but good enough for a strong second place with 18% market share. Using Synergy’s total quarterly number of $33 billion, Microsoft came in at $5.9 billion in revenue for the quarter, up from $5.2 billion last quarter.

Finally, Google announced cloud revenue of $3.4 billion, but that number includes all of its cloud revenue including G Suite and other software. Synergy reported that this was good for 9%, or $2.98 billion, up from $2.7 billion last quarter, good for third place.

Alibaba and IBM were tied for fourth with 5%, or around $1.65 billion each.

Synergy Research cloud infrastructure relative market positions. Amazon is the largest circle followed by Microsoft.

Image Credits: Synergy Research

It’s worth noting that Canalys had similar numbers to Synergy, with growth of 33% to $36.5 billion. They had the same market order with slightly different numbers, with Amazon at 32%, Microsoft at 19% and Google at 7%, and Alibaba in 4th place at 6%.

Canalys sees continued growth ahead, especially as hybrid cloud begins to merge with newer technologies like 5G and edge computing. “All three [providers] are collaborating with mobile operators to deploy their cloud stacks at the edge in the operators’ data centers. These are part of holistic initiatives to profit from 5G services among business customers, as well as transform the mobile operators’ IT infrastructure,” Canalys analyst Blake Murray said in a statement.

While the pure growth continues to move steadily downward over time, this is expected in a market that’s maturing like cloud infrastructure, but as companies continue to shift workloads more rapidly to the cloud during the pandemic, and find new use cases like 5G and edge computing, the market could continue to generate substantial revenue well into the future.

Qualtrics CEO Ryan Smith is buying majority stake in the Utah Jazz for $1.6B

The Utah Jazz, an NBA basketball team based in Salt Lake City, announced today that Qualtrics CEO and co-founder Ryan Smith was buying a majority stake in the team, along with other properties. ESPN is reporting the deal is worth $1.6 billion.

Smith can afford it. He sold Qualtrics, which is based in Provo, Utah, in 2018 to SAP for $8 billion just before the startup was about to go public. Earlier this year, SAP announced plans to spin out Qualtrics as a public company.

In addition to The Jazz, he’s also getting Vivint Smart Home Arena, the National Basketball Association (NBA) G League team Salt Lake City Stars and management of the Triple-A baseball affiliate Salt Lake Bees. Smith is buying the properties from the Miller family, who have run them for more than three decades.

Smith was over the moon about being able to buy into a franchise he has supported over the years. “My wife and I are absolutely humbled and excited about the opportunity to take the team forward far into the future – especially with the greatest fans in the NBA. The Utah Jazz, the state of Utah, and its capital city are the beneficiaries of the Millers’ tremendous love, generosity and investment. We look forward to building upon their lifelong work,” he said in a statement.

The deal is pending approval of the NBA Board of Governors, but once that happens, Smith will have full decision-making authority over the franchise.

Qualtrics, which makes customer survey tools, was founded in 2002 and raised more than $400 million from firms like Accel, Insight Partners and Sequoia before selling the company two years ago to SAP.

Smith is not the first tech billionaire to buy a basketball team. He joins Mark Cuban, who bought the Dallas Mavericks in 1999 after selling Broadcast.com to Yahoo for $5.7 billion that same year, and former Microsoft CEO Steve Ballmer, who bought the Los Angeles Clippers in 2014 for $2 billion.

Intel acquires SigOpt, a specialist in modeling optimization, to boost its AI business

Intel has been doubling down on building chips and related architecture for the next generation of computing, and today it announced an acquisition that will bolster its expertise and work specifically in one area of future technology: artificial intelligence.

The semiconductor giant today announced that it has acquired SigOpt, a startup out of San Francisco that has built an optimization platform that can be used to run modeling and simulations (two key applications of AI tech) in a better way. Anthony described SigOpt as a startup built to “optimize everything” when we covered its Series A, but Intel specifically will be integrating the tech into its AI business, specifically into its AI Analytics Toolkit, a spokesperson tells me.

Terms of the deal were not disclosed, but SigOpt already counted a number of large enterprises — “SigOpt’s customer base includes Fortune 500 companies across industries, as well as leading research institutions, universities and consortiums using its products” — among its customers. The product was still in a closed beta, however. Notably, it had raised money from an interesting group of investors that included In-Q-Tel (the firm associated with the CIA that makes strategic investments) and Andreessen Horowitz, and Y Combinator, among others. It had raised less than $10 million.

The plan will be to continue providing services to existing users, and to continue building out the company’s platform — co-founders Scott Clark (CEO) and Patrick Hayes (CTO) and their team are joining Intel.

“We will continue to work with SigOpt’s existing customers and will also integrate the technology into our product road map,” a spokesperson confirmed.

While Intel is working hard on streamlining its business around next-generation chips to better compete against the likes of Nvidia (which itself is growing substantially with the acquisition of ARM) and smaller players like GraphCore, in part by divesting more legacy operations, it seems a strong opportunity in providing services for its customers alongside those chips, and these services specifically will help customers with the compute loads that they will be running on those chips.

The focus for Intel has been on the next generation of computing to offset declines in its legacy operations. In the last quarter, even as it beat expectations, Intel reported a 3% decline in its revenues, led by a drop in its data center business. It said that it’s projecting the AI silicon market to be bigger than $25 billion by 2024, with AI silicon in the data center to be greater than $10 billion in that period.

In 2019, Intel reported some $3.8 billion in AI-driven revenue, but it hopes that tools like SigOpt’s will help drive more activity in that business, dovetailing with the push for more AI applications in a wider range of businesses.

“In the new intelligence era, AI is driving the compute needs of the future. It is even more important for software to automatically extract the best compute performance while scaling AI models,” said Raja Koduri, Intel’s chief architect and senior vice president of its discrete graphics division. “SigOpt’s AI software platform and data science talent will augment Intel software, architecture, product offerings and teams, and provide us with valuable customer insights. We welcome the SigOpt team and its customers to the Intel family.”

While there could potentially be a number of applications for SigOpt’s tech, this is a signal of how bigger players will continue to consolidate specific services around their bigger business, giving the small startup a much bigger horizon in terms of potential business (even if it is all tied to customers that only use Intel hardware).

“We are excited to join Intel and supercharge our mission to accelerate and amplify the impact of modelers everywhere. By combining our AI optimization software with Intel’s decades-long leadership in AI computing and machine learning performance, we will be able to unlock entirely new AI capabilities for modelers,” said Clark in a statement.

Donut launches Watercooler, an easy way to socialize online with co-workers

If you miss hanging out with your co-workers but don’t want to spend a single second more on Zoom, the latest product from Donut might be the answer.

The startup is launching its new Watercooler product today while also announcing that it has raised $12 million in total funding, led by Accel and with participation from Bloomberg Beta, FirstMark, Slack Fund and various angel investors.

Co-founder and CEO Dan Manian told me that this is actually money that the startup raised before the pandemic, across multiple rounds. It just didn’t announce the fundraising until now.

The startup’s vision, Manian said, is “to create human connection between people at work.” Its first product, Intros, connects via Slack teammates who didn’t already know each other, often with the goal of setting up quick coffee meetings (originally in-person and now virtual).

Donut says it has facilitated 4 million connections across 12,000 companies (including The New York Times, Toyota and InVision), with 1 million of those connections made since the beginning of the pandemic.

However, Manian said customers have been asking Donut to facilitate more frequent interactions, especially since most people aren’t going to have these coffee meetings every day. At the same time, people face the dueling issues of isolation and Zoom fatigue, where “the antidote to one thing makes the other pain worse.” And he suggested that one of the hardest things to recreate while so many of us are working remotely are “all the little microinteractions that you have while you’re working.”

That’s where Watercooler comes in — as the name suggests, it’s designed to replicate the feeling of hanging out at the office watercooler, having brief, low-key conversations. Like Intros, it integrates with Slack, creating a new channel where Watercooler will post fun, conversation-starting questions like “‘What’s your favorite form of potato?” or “What’s one thing you’ve learned in your career that you wish you knew sooner?”

Talking about these topics shouldn’t take much time, but Manian argued that brief conversations are important: “Those things add up to friendship over time, they’re what actually transform you from co-worker to friend.” And those friendships are important for employers too, because they help with team cohesion and retention.

I fully endorse the idea of a Slack watercooler — in fact, the TechCrunch editorial team has a very active “watercooler” channel and I’m always happy to waste time there. My big question was: Why do companies need to purchase a product for this?

Donut Watercooler

Donut Watercooler. Image Credits: Donut

Manian said that there were “a bunch of our early adopters” who had tried doing this manually, but it was always in the “past tense”: “It got too hard to come up with the questions, or it took real work coming up with them, whoever was doing it already had a it full time job.”

With Watercooler, on the other hand, the company can choose from pre-selected topics and questions, set the frequency with which those questions are posted and then everything happens automatically.

Manian also noted that different organizations will focus on different types of questions. There are no divisive political questions included, but while some teams will stick to easy questions about things like potatoes and breakfast foods, others will get into more substantive topics like the ways that people prefer to receive feedback.

And yes, Manian thinks companies will still need these tools after the pandemic is over.

“Work has fundamentally changed,” he said. “I don’t think we’ll put remote work back in the bottle. I think it’s here to stay.”

At the same time, he described the past few months as “training wheels” for a hybrid model, where some team members go back to the office while others continue working remotely. In his view, teams will face an even bigger challenge then: To keep their remote members feeling like they’re connected and in-the-loop.

 

Microsoft now lets you bring your own data types to Excel

Over the course of the last few years, Microsoft started adding the concept of ‘data types’ to Excel, that is, the ability to pull in geography and real-time stock data from the cloud, for example. Thanks to its partnership with Wolfram, Excel now features over 100 of these data types that can flow into a spreadsheet. But you won’t be limited to only these pre-built data types for long. Soon, Excel will also let you bring in your own data types.

That means you can have a ‘customer’ data type, for example, that can bring in rich customer data from a third-party service into Excel. The conduit fort his is either Power BI, which now allows Excel to pull in any data you previously published there, or Microsoft’s Power Query feature in Excel that lets you connect to a wide variety of data sources, including common databases like SQL Server, MySQL and PostreSQL, as well as third-party services like Teradata and Facebook.

“Up to this point, the Excel grid has been flat… it’s two dimensional,” Microsoft’ head of product for Excel, Brian Jones, writes in today’s announcement. “You can lay out numbers, text, and formulas across the flexible grid, and people have built amazing things with those capabilities. Not all data is flat though and forcing data into that 2D structure has its limits. With Data Types we’ve added a 3rd dimension to what you can build with Excel. Any cell can now contain a rich set of structured data… in just a single cell.”

The promise here is that this will make Excel more flexible and I’m sure a lot of enterprises will adapt these capabilities. These companies aren’t likely to move to Airtable or similar Excel-like tools anytime soon but have data analysis needs that are only increasing now that every company gathers more data than it knows what to do with. This is also a feature that none of Excel’s competitors currently offer, including Google Sheets.

Sinch announces Conversation API to bring together multiple messaging tools

As communicating with customers across the world grows ever more challenging due to multiple channels, tools and networking providers, companies are looking for a way to simplify it all. Sinch, a company that makes communications APIs, announced a new tool this morning called the Conversation API designed to make it easier to interact with customers across the planet using multiple messaging products.

Sinch chief product officer Vikram Khandpur says that business is being conducted in different messaging channels such as SMS, WhatsApp or Viber depending on location, and businesses have to be able to communicate with their customers wherever they happen to be from a technology and geographic standpoint. What’s more, this need has become even more pronounced during a pandemic when online communication has become paramount.

Khandpur says that up until now, Sinch has concentrated on optimizing the SMS experience for actions like customer acquisition, customer engagement, delivery notifications and customer support. Now the company wants to take that next step into richer omni-channel messaging.

The idea is to provide a set of tools to help marketing teams communicate across these multiple channels by walking them through the processes required by each player. “By writing to our API, what we can provide is that we can get our customers on all these platforms if they are not already on these platforms,” he said.

He uses WhatsApp as an example because it has a very defined process for brands to work with it. “On WhatsApp, there is this concept of creating these pre-approved templates, and they need to be reviewed, curated and finally approved by the WhatsApp team. We help them with that process, and then do the same with other channels and platforms, so we take that complexity away from the brand,” Khandpur explained.

He adds, “By giving us that message once, we take care of all of [the different tools] behind the scenes transcoding when needed. So if you give us a very rich message with images and videos, WhatsApp may want to render it in a certain way, but then Viber renders that in a different way, and we take care of that.

Sinch Conv API Transcoding

Examples of transcoding across messaging channels. Image Credits: Sinch

Marketers can use the Conversation API to define parameters like using WhatsApp first in India, but if the targeted customer doesn’t open WhatsApp, then fall back to SMS.

The company has made four acquisitions in the last year including ACL Mobile in India and SAP’s Interconnect Messaging business to enhance its presence across the world.

Sinch, which competes with Twilio in the communications API space, may be one of the most successful companies you never heard of, generating over $500 million in revenue last year while processing over 110 billion messages.

The company launched in Sweden in 2008 and has never taken a dime of venture capital, yet has been profitable since early days. In fact, it’s publicly traded on the NASDAQ Exchange in Stockholm and will be reporting earnings next week.

Redpoint and Sequoia are backing a startup to copy edit your shit code

Code is the lifeblood of the modern world, yet the tooling for some programming environments can be remarkably spartan. While developers have long had access to graphical programming environments (IDEs) and performance profilers and debuggers, advanced products to analyze and improve lines of code have been harder to find.

These days, the most typical tool in the kit is a linter, which scans through code pointing out flaws that might cause issues. For instance, there might be too many spaces on a line, or a particular line might have a well-known ambiguity that could cause bugs that are hard to diagnose and would best be avoided.

What if we could expand the power of linters to do a lot more though? What if programmers had an assistant that could analyze their code and actively point out new security issues, erroneous code, style problems, and bad logic?

Static code analysis is a whole interesting branch of computer science, and some of those ideas have trickled into the real-world with tools like semgrep, which was developed at Facebook to add more robust code-checking tools to its developer workflow. Semgrep is an open-source project, and it’s being commercialized through r2c, a startup that wants to bring the power of this tool to the developer masses.

The whole project has found enough traction among developers that Satish Dharmaraj at Redpoint and Jim Goetz at Sequoia teamed up to pour $13 million into the company for its Series A round, and also backed the company in an earlier, unannounced seed round.

The company was founded by three MIT grads — CEO Isaac Evans and Drew Dennison were roommates in college, and they joined up with head of product Luke O’Malley. Across their various experiences, they have worked at Palantir, the intelligence community, and Fortune 500 companies, and when Evans and Dennison were EIRs at Redpoint, they explored ideas based on what they had seen in their wide-ranging coding experiences.

r2c’s team, which I assume only writes bug-free code. Photo by r2c.

“Facebook, Apple, and Amazon are so far ahead when it comes to what they do at the code level to bake security [into their products compared to] other companies, it’s really not even funny,” Evans explained. The big tech companies have massively scaled their coding infrastructure to ensure uniform coding standards, but few others have access to the talent or technology to be on an equal playing field. Through r2c and semgrep, the founders want to close the gap.

With r2c’s technology, developers can scan their codebases on-demand or enforce a regular code check through their continuous integration platform. The company provides its own template rulesets (“rule packs”) to check for issues like security holes, complicated errors, and other potential bugs, and developers and companies can add their own custom rulesets to enforce their own standards. Currently, r2c supports eight programming languages including Javascript and Python and a variety of frameworks, and it is actively working on more compatibility.

One unique focus for r2c has been getting developers onboard with the model. The core technology remains open-sourced. Evans said that “if you actually want something that’s going to get broad developer adoption, it has to be predominantly open source so that developers can actually mess with it and hack on it and see whether or not it’s valuable without having to worry about some kind of super restrictive license.”

Beyond its model, the key has been getting developers to actually use the tool. No one likes bugs, and no developer wants to find more bugs that they have to fix. With semgrep and r2c though, developers can get much more immediate and comprehensive feedback — helping them fix tricky errors before they move on and forget the context of what they were engineering.

“I think one of the coolest things for us is that none of the existing tools in the space have ever been adopted by developers, but for us, it’s about 50/50 developer teams who are getting excited about it versus security teams getting excited about it,” Evans said. Developers hate finding more bugs, but they also hate writing them in the first place. Evans notes that the company’s key metric is the number of bugs found that are actually fixed by developers, indicating that they are offering “good, actionable results” through the product. One area that r2c has explored is actively patching obvious bugs, saving developers time.

Breaches, errors and downtime are a bedrock of software, but it doesn’t have to be that way. With more than a dozen employees and a hefty pool of capital, r2c hopes to improve the reliability of all the experiences we enjoy — and save developers time in the process.

More chip industry action as Marvell is acquiring Inphi for $10B

It’s been quite a time for chip industry consolidation, and today Marvell joined the acquisition parade when it announced it is acquiring Inphi in a combination of stock and cash valued at approximately $10 billion, according to the company.

Marvell CEO Matt Murphy believes that by adding Inphi, a chip maker that helps connect internal servers in cloud data centers, and then between data centers, using fibre cabling, it will complement Marvell’s copper-based chip portfolio and give it an edge in developing more future-looking use cases where Inphi shines.

“Our acquisition of Inphi will fuel Marvell’s leadership in the cloud and extend our 5G position over the next decade,” Murphy said in a statement.

In the classic buy versus build calculus, this acquisition uses the company’s cash to push it in new directions without having to build all this new technology. “This highly complementary transaction expands Marvell’s addressable market, strengthens customer base and accelerates Marvell’s leadership in hyperscale cloud data centers and 5G wireless infrastructure,” the company said in a statement.

It’s been a busy time for the chip industry as multiple players are combining hoping for a similar kind of lift that Marvell sees with this deal. In fact, today’s announcement comes in the same week AMD announced it was acquiring Xilinx for $35 billion and follows Nvidia acquiring ARM for $40 billion last month. The three deals combined come to a whopping $85 billion.

There appears to be prevailing wisdom in the industry that by combining forces and using the power of the checkbook, these companies can do more together than they can by themselves.

Certainly Marvell and Inphi are suggesting that. As they highlighted, their combined enterprise value will be more than $40 billion with hundreds of millions of dollars in market potential. All of this of course depends on how well these combined entities work together and we won’t know that for some time.

For what it’s worth, the stock market appears unimpressed with the deal with Marvell’s stock down over 7% in early trading, but Inphi stock is being bolstered in a big way by the announcement, up almost 23% this morning so far.

The deal, which has been approved by both companies’ boards, is expected to close by the second half of 2021 subject to shareholder and regulatory approval.

Vimeo introduces free video messaging with Vimeo Record

Vimeo Record is a new product that allows teams to communicate through video messages.

Vimeo CEO Anjali Sud said that while the pandemic has prompted many offices to embrace digital communication tools like Zoom, “There’s a whole host of work communication that needs asynchronous messaging.”

Besides, sometimes a video can get your message across more effectively, rather than “scheduling another call or writing a long email or Slack thread.”

Sud said that since she became CEO of the IAC-owned video platform in 2017, Vimeo has shifted its focus from being a destination site that competed with YouTube to providing video tools for businesses: “We really want to be the single corporate video solution for the modern organization.”

Vimeo Record is an extension of that strategy. During the pandemic, Vimeo’s revenue has already been growing 40% to 50% year-over-year each month, but Sud said this product been in the works since before then, reflecting the long-term trend that “more and more teams are distributed, and they need ways to communicate.”

Collaborate better remotely with Vimeo Record from Vimeo Staff on Vimeo.

So Vimeo created a Google Chrome extension that allows users to easily record their screen or their face, share and comment on those recordings, organize them into folders with different permissions and receive notifications when someone watches.

Sud said around 400 companies have already been beta testing the feature. Teams are using it to review design and code, to work together to resolve customer support tickets, to share messages from company leadership and more.

Asked whether there’s been a learning curve for recording effective video messages, Sud said, “The biggest barrier is just making it not feel intimidating. The easiest way [to do that] is for people to receive a video message themselves. If a colleague sends you something that’s not perfect, it lowers that intimidation factor.”

She also noted that Vimeo Record fits into the company’s freemium business model. Anyone can send unlimited messages for free, but Vimeo will charge for premium features like the ability to host videos on a third-party, custom-branded video platform.

“My team is using Vimeo Record to share product demos internally and to give our customers a preview of what’s launching soon,” said Mailchimp’s director of product marketing Trevor Wolfe in a statement. “We love it! It adds a personal touch that you just can’t replicate with email or a chatroom message.”

Rockset announces $40M Series B as data analytics solution gains momentum

Rockset, a cloud-native analytics company, announced a $40 million Series B investment today led by Sequoia with help from Greylock, the same two firms that financed its Series A. The startup has now raised a total of $61.5 million, according to the company.

As co-founder and CEO Venkat Venkataramani told me at the time of the Series A in 2018, there is a lot of manual work involved in getting data ready to use and it acts as a roadblock to getting to real insight. He hoped to change that with Rockset.

“We’re building out our service with innovative architecture and unique capabilities that allows full-featured fast SQL directly on raw data. And we’re offering this as a service. So developers and data scientists can go from useful data in any shape, any form to useful applications in a matter of minutes. And it would take months today,” he told me in 2018.

In fact, “Rockset automatically builds a converged index on any data — including structured, semi-structured, geographical and time series data — for high-performance search and analytics at scale,” the company explained.

It seems to be resonating with investors and customers alike as the company raised a healthy B round and business is booming. Rockset supplied a few metrics to illustrate this. For starters, revenue grew 290% in the last quarter. While they didn’t provide any foundational numbers for that percentage growth, it is obviously substantial.

In addition, the startup reports adding hundreds of new users, again not nailing down any specific numbers, and queries on the platform are up 313%. Without specifics, it’s hard to know what that means, but that seems like healthy growth for an early stage startup, especially in this economy.

Mike Vernal, a partner at Sequoia, sees a company helping to get data to work faster than other solutions, which require a lot of handling first. “Rockset, with its innovative new approach to indexing data, has quickly emerged as a true leader for real-time analytics in the cloud. I’m thrilled to partner with the company through its next phase of growth,” Vernal said in a statement.

The company was founded in 2016 by the creators of RocksDB. The startup had previously raised a $3 million seed round when they launched the company and the $18.5 million A round in 2018.