FortressIQ snags $30M Series B to streamline processes with AI-fueled data

As we move through life in the pandemic, companies are being forced to review and understand how workflows happen. How do you distribute laptops to your workforce? How do you make sure everyone has the correct tool set? FortressIQ, a startup that wants to help companies use data to understand and improve internal processes, announced a $30 million Series B investment today.

M12, Microsoft’s venture fund and Tiger Global Management led the round with help from previous investors Boldstart Ventures, Comcast Ventures, Eniac Ventures and Lightspeed Venture Partners. The company has now raised almost $65 million, according to Pitchbook data.

As the product has matured, founder and CEO Pankaj Chowdhry, says its focus has shifted a bit. Whereas before it was primarily about using computer vision to understand workflows, customers are now using that data to help drive their own internal transformations.

That used to require a high priced consulting team to pull off, but FortressIQ is trying to use software, data and artificial intelligence to replace the consultant and expose processes that could be improved.

“We’re building this kind of cool computer vision to help with process discovery, mostly in the automation space to help you automate processes. But what we’ve seen is people leveraging our data to drive transformation strategies, of which automation ends up being a pretty small component,” Chowdry explained.

He said that this is helping define new ways of using the tool they hadn’t considered when they first started the company. “If you think about it, we can use analytics to drive better experiences, better training, all of that. We’ve seen how customers are driving overall improvement strategies by leveraging the data coming out of this system,” he said.

The company currently has 65 employees, but he couldn’t commit to a future number at this point because of the uncertainty that exists in the economy. He knows he wants to hire, but he’s not sure what that will look like. He said they used to revisit hiring every six months. Now it’s ever six weeks, and so they keep having to reevaluate based on an ever-shifting set of conditions.

Chowdry believes that companies will need to be more agile moving forward to react more quickly to changing circumstances beyond the current crisis, and he thinks that’s going to require solid business relationships to pull off.

“I think the idea is to be leveraging this time to build that relationship with your customers so as they do start looking at what are they going to do and where they need to be invested in the business, that we’ve got both the data and the infrastructure to help them do that.”

FeaturePeek moves beyond Y Combinator with $1.8M seed

FeaturePeek’s founders graduated from Y Combinator in Summer 2019, which for an early-stage startup must seem like a million years ago right now. Despite the current conditions though, the company announced a $1.8 million seed investment today.

The round was led by Matrix Partners with some unnamed angel investors also participating.

The startup has built a solution to allow teams to review front-end designs throughout the development process instead of waiting until the end when the project has been moved to staging, co-founder Eric Silverman explained.

FeaturePeek is designed to give front-end capabilities that enable developers to get feedback from all their different stakeholders at every stage in the development process and really fill in the missing gaps of the review cycle,” he said.

He added, “Right now, there’s no dedicated place to give feedback on that new work until it hits their staging environment, and so we’ll spin up ad hoc deployment previews, either on commit or on pull requests and those fully running environments can be shared with the team. On top of that, we have our overlay where you can file bugs, you can annotate screenshots, record video or leave comments.”

Since last summer, the company has remained lean with three full-time employees, but it has continued to build out the product. In addition to the funding, the company also announced a free command line version of the product for single developers in addition to the teams product it has been building since the Y Combinator days.

Ilya Sukhar, partner at Matrix Partners, says as a former engineer, he had experienced this kind of problem firsthand, and he knew that there was a lack of tooling to help. That’s what attracted him to FeaturePeek.

“I think FeaturePeek is kind of a company that’s trying to change that and try to bring all of these folks together in an environment where they can review running code in a way that really wasn’t possible before, and I certainly have been frustrated on both ends of this where as an engineer, you’re kind of like, ‘okay, I wrote it, are you ever going to look at it?’ ” he said.

Sukhar recognizes these are trying times to launch a startup, and nobody really knows how things are going to play out, but he encourages these companies not to get too caught up in the macro view at this stage.

Silverman knows that he needs to adapt his go to market strategy for the times, and he says the founders are making a concerted effort to listen to users and find ways to improve the product while finding ways to communicate with the target audience.

VMware to acquire Kubernetes security startup Octarine and fold it into Carbon Black

VMware announced today that it intends to buy early-stage Kubernetes security startup Octarine and fold it into Carbon Black, a security company it bought last year for $2.1 billion. The company did not reveal the price of today’s acquisition.

According to a blog post announcing the deal, from Patrick Morley, general manager and senior vice president at VMware’s Security Business Unit, Octarine should fit in with what Carbon Black calls its “intrinsic security strategy” — that is, protecting content and applications wherever they live. In the case of Octarine, that is cloud native containers in Kubernetes environments.

“Acquiring Octarine enables us to advance intrinsic security for containers (and Kubernetes environments), by embedding the Octarine technology into the VMware Carbon Black Cloud, and via deep hooks and integrations with the VMware Tanzu platform,” Morley wrote in a blog post.

This also fits in with VMware’s Kubernetes strategy, having purchased Heptio, an early Kubernetes company started by Craig McLuckie and Joe Beda, two folks who helped develop Kubernetes while at Google before starting their own company,

We covered Octarine last year when it released a couple of open-source tools to help companies define the Kubernetes security parameters. As we quoted head of product Julien Sobrier at the time:

Kubernetes gives a lot of flexibility and a lot of power to developers. There are over 30 security settings, and understanding how they interact with each other, which settings make security worse, which make it better, and the impact of each selection is not something that’s easy to measure or explain.

As for the startup, it now gets folded into VMware’s security business. While the CEO tried to put a happy face on the acquisition in a blog post, it seems its days as an independent entity are over. “VMware’s commitment to cloud native computing and intrinsic security, which have been demonstrated by its product announcements and by recent acquisitions, makes it an ideal home for Octarine,” the company CEO Shemer Schwarz wrote in the post.

Octarine was founded in 2017 and has raised $9 million, according to PitchBook data.

Startups are transforming global trade in the COVID-19 era

Global trade watchers breathed a sigh of relief on January 15, 2020.

After two years of threats, tariffs and tweets, there was finally a truce in the trade war between the U.S. and China. The agreement signed by President Trump and Chinese Vice Premier Liu He in the Oval Office didn’t resolve all trade tensions and maintained most of the $360 billion in tariffs the administration had put on Chinese goods. But for the first time in months, it looked like manufacturers, importers and shippers could start to put two difficult years behind them.

Then came COVID-19, at first a local disruption in Wuhan, China. Then it spread throughout Hubei province, causing havoc in a concentric circle that eventually engulfed the rest of China, where industrial production fell by more than 13.5% in the first two months of the year. When the virus spread everywhere, chaos ensued: Factories shuttered. Borders closed. Supply chains crumbled.

“It has had a cascading effect through the entire world’s economy,” says Anja Manuel, co-founder and managing partner of Rice, Hadley, Gates & Manuel LLC, an international strategic consulting firm based in Silicon Valley.

The crisis has caused a drastic contraction in global trade; the World Trade Organization estimates trade volumes will fall 13-20% in 2020. And spinning activity back up could be tricky: Even as China starts to get back online, the slowdown there could reduce worldwide exports by $50 billion this year. When factories do reopen, there’s no guarantee whether they will have parts available or empty warehouses, says Manuel, who also serves on the advisory board of Flexport, a shipping logistics startup. “Our supply chains are so tightly-knit and so just-in-time that throw a few wrenches in it like we’ve just done, and it’s going to be really hard to stand it back up again. The idea that we go back to normal the moment we lift restrictions is unlikely, fanciful, even.”

Getting to that new normal, though, is a job that a number of logistics startups are embracing. Already on the rise, companies like Flexport, Haven and Factiv see a global trade crisis as a setback, but also an opportunity to demonstrate the value of their digital platforms in a very much analog industry.

UK’s ANNA raises $21M for its SMB-focused business account and tax app

Small and medium businesses and sole-traders account for the vast majority of businesses globally, 99.9% of all enterprises in the U.K. alone. And while the existence of millions of separate companies, with their individual demands, speaks of a fragmented market, together they still represent a lot of opportunity. Today, a U.K. fintech startup looking to capitalise on that is announcing a round of growth funding to enter Europe after onboarding 20,000 customers in its home country.

ANNA, a mobile-first banking, tax accounting and financial service assistant aimed at small and medium businesses and freelancers, has closed a $21 million (£17.5 million) round of investment from a single investor, the ABHH Group, the sometimes controversial owner of Alfa Bank in Russia, the Amsterdam Trade Bank in the Netherlands and other businesses.

The investment is a strategic one: ANNA will be using the funding to expand for the first time outside of the U.K. into Europe, and CEO Eduard Panteleev said that effort will be built on Amsterdam Trade Bank’s rails. He confirmed that the investment values ANNA at $110 million, and the founders keep control of 40% of the company in the deal.

The fundraising started before COVID-19 really picked up speed, but its chilling effect on the economy has also had a direct impact on the very businesses that ANNA targets as customers: some have seen drastic reductions in commercial activity, and some have shuttered their businesses altogether.

Despite this, the situation hasn’t changed measurably for ANNA, Panteleev said.

“COVID-19 hasn’t impacted us so far. We are designed as a digital business, and so working from home was a completely normal shift for us to make,” he said, but added that when it comes to the customers, “Yes, we have seen that our customers’ incoming payments are quite affected, with 15-30% decrease in the volume of customer payments.” The firm belief that ANNA and investors have, however, is that business will bounce back, and ANNA wants to make sure it’s in a strong position when it does.

ANNA is an acronym for “Absolutely No Nonsense Admin,” and that explains the gist of what it aims to do: it provides an all-in-one service for smaller enterprises that lets them run a business account to make and receive payments, along with software for invoicing, accounting and managing taxes that is run through a chat interface to assist you and automate some of the functions (like invoice tracking). ANNA also offers additional services, such as connecting you to a live accountant during tax season.

ANNA is part of a wave of fintech startups that have cropped up in the last several years specifically targeting SMEs .

It used to be the case that SMEs and freelancers were drastically underserved in the world of financial services: their business, even collectively, is not as lucrative as accounts from larger enterprises, and therefore there was little innovation or attention paid to how to improve their experience or offerings, and so whatever traditional banks had to offer was what they got.

All that changed with the rise of “fintech” as a salient category: ever-smarter smartphones and app usage are now ubiquitous, broadband is inexpensive and also widespread, cloud and other technology has turbo charged what people can do on their devices and people are just more digitally savvy. And many startups have taken advantage of all that to develop fintech services catering to SMEs, which also has meant competition from the likes of Monzo, Revolut, Tide and now even offerings from high-street banks like NatWest, and further afield startups like MercuryWise and BlueVine.

Panteleev believes ANNA’s product stands separate from these. “We offer more of a financial assistant to users, rather than just moving their money, and it’s also a different business case, because we look at what a user needs more holistically,” he said. Pricing is also a little different: businesses with monthly income of less than $500 can use ANNA for free. It then goes up on a sliding scale to a maximum of £19.90 per month, for those with monthly income between £20,000 and £500,000.

Panteleev — who co-founded the company with Andrey Pachay, Boris Dyakonov, Daljit Singh, Nikita Filippov and Slava Akulov — is a repeat entrepreneur, having founded two other banking startups in Russia with Dyakonov that are still going: Knopka (Russian for button) and Totchka (Russian for dot). These are older and more established: Totchka for example has some 500,000 users, but Panteleev has said there are no plans to try to bring ANNA into the Russian market, nor take these other companies international.

For ABHH, the attraction of investing in this particular startup was probably two-fold. The businesses have Russian DNA in common, making for potentially a better cultural fit, but also it is yet another example of a legacy, large bank tapping into a smaller and more fleet-of-foot startup to address a market sector that the bigger company might be more challenged to do alone.

“I’m looking forward to embarking on this exciting journey together,” said Alan Vaksman, member of the supervisory board at Amsterdam Trade Bank and future chairman of ANNA, in a statement. “At this moment most SMEs find themselves in a challenging situation; however, once the pandemic comes to an end, there will be a very clear realisation that neither corporates nor family businesses can afford to run most operational processes manually. Tech services and platforms, like ANNA, are in for some dynamic times ahead.”

Microsoft partners with Redis Labs to improve its Azure Cache for Redis

For a few years now, Microsoft has offered Azure Cache for Redis, a fully managed caching solution built on top of the open-source Redis project. Today, it is expanding this service by adding Redis Enterprise, Redis Lab’s commercial offering, to its platform. It’s doing so in partnership with Redis Labs and while Microsoft will offer some basic support for the service, Redis Labs will handle most of the software support itself.

Julia Liuson, Microsoft’s corporate VP of its developer tools division, told me that the company wants to be seen as a partner to open-source companies like Redis Labs, which was among the first companies to change its license to prevent cloud vendors from commercializing and repackaging their free code without contributing back to the community. Last year, Redis Labs partnered with Google Cloud to bring its own fully managed service to its platform and so maybe it’s no surprise that we are now seeing Microsoft make a similar move.

Liuson tells me that with this new tier for Azure Cache for Redis, users will get a single bill and native Azure management, as well as the option to deploy natively on SSD flash storage. The native Azure integration should also make it easier for developers on Azure to integrate Redis Enterprise into their applications.

It’s also worth noting that Microsoft will support Redis Labs’ own Redis modules, including RediSearch, a Redis-powered search engine, as well as RedisBloom and RedisTimeSeries, which provide support for new datatypes in Redis.

“For years, developers have utilized the speed and throughput of Redis to produce unbeatable responsiveness and scale in their applications,” says Liuson. “We’ve seen tremendous adoption of Azure Cache for Redis, our managed solution built on open source Redis, as Azure customers have leveraged Redis performance as a distributed cache, session store, and message broker. The incorporation of the Redis Labs Redis Enterprise technology extends the range of use cases in which developers can utilize Redis, while providing enhanced operational resiliency and security.”

SiMa.ai announces $30M Series A to build out lower-power edge chip solution

Krishna Rangasayee, founder and CEO, at SiMa.ai, has 30 years of experience in the semiconductor industry. He decided to put that experience to work in a startup and launched SiMa.ai last year with the goal of building an ultra low-power software and chip solution for machine learning at the edge.

Today he announced a $30 million Series A led by Dell Technologies Capital with help from Amplify Partners, Wing Venture Capital and +ND Capital. Today’s investment brings the total raised to $40 million, according to the company.

Rangasayee says in his years as a chip executive he saw a gap in the machine learning market for embedded devices running at the edge and he decided to start the company to solve that issue.

“While the majority of the market was serviced by traditional computing, machine learning was beginning to make an impact and it was really amazing. I wanted to build a company that would bring machine learning at significant scale to help the problems with embedded markets,” he told TechCrunch.

The company is trying to focus on efficiency, which it says will make the solution more environmentally friendly by using less power. “Our solution can scale high performance at the lowest power efficiency, and that translates to the highest frames per second per watt. We have built out an architecture and a software solution that is at a minimum 30x better than anybody else on the frames per second,” he explained.

He added that achieving that efficiency required them to build a chip from scratch because there isn’t a solution available off the shelf today that could achieve that.

So far the company has attracted 20 early design partners, who are testing what they’ve built. He hopes to have the chip designed and the software solution in Beta in the Q4 timeframe this year, and is shooting for chip production by Q2 in 2021.

He recognizes that it’s hard to raise this kind of money in the current environment and he’s grateful to the investors, and the design partners who believe in his vision. The timing could actually work in the company’s favor because it can hunker down and build product while navigating through the current economic malaise.

Perhaps by 2021 when the product is in production, the market and the economy will be in better shape and the company will be ready to deliver.

UpKeep raises $36 million Series B to help facilities and maintenance teams go mobile

UpKeep, a mobile-first platform for maintenance and operations collaboration, has today announced the close of a $36 million Series B financing round. The round was led by Insight Partners, with participation from existing investors Emergence Capital, Battery Ventures, Y Combinator, Mucker Capital and Fundersclub.

UpKeep was founded by Ryan Chan. Chan worked at Trisep Corporation, a chemical manufacturing company, before founding UpKeep and saw first-hand how plant maintenance was handled. Despite the fact that the plant had purchased software for facilities maintenance and operations, most of the data was written down on pen and paper before being input into the system because that software was desktop only.

The idea for UpKeep was born.

UpKeep meets maintenance workers where they are, which could be just about anywhere.

With any maintenance job, from changing a lightbulb in an office building to repairing a complicated piece of machinery on the floor of a manufacturing plant, there are usually three parties involved: the requester, the facilities manager, and the technician.

Before UpKeep, the requester would either send an email to the facilities manager or perhaps use some other software to let them know of the problem. The facilities manager would prioritize the various requests of the day and send out technicians to resolve them.

Technicians have to log plenty of information when they’re out on the job, but this usually involved writing this info down on paper and then returning to a desk to input the data into the system.

With UpKeep, the requester can use the app itself to notify the facilities manager of problems, or send an email that flows directly into the UpKeep system. Facilities managers use UpKeep to prioritize and assign issues to their team of technicians, who then receive the work orders right on UpKeep.

Instead of logging information on paper, these technicians can take pictures of the problem and note the parts they need or other details of the job right in the app. No duplication of effort.

UpKeep operates on a freemium model, allowing technicians to manage their own work for free. Collaborative use of the product across an organization costs on a per user on both an annual or monthly basis. The company offers various tiers, from a Starter Plan ($35/month/user) to an Enterprise Plan ($180/month/user).

Higher tier plans offer more in-depth reporting and analysis around the work that gets done. Chan explained that these reports are not necessarily about tracking people, though.

“Yes, we track technicians and it’s a tool to manage work done by people,” said Chan. “But a manufacturing facility really cares much more about the equipment. They can use UpKeep to manage things like how many hours of downtime a piece of equipment has, etc. It’s more targeted toward the actual asset and the equipment versus the person completing their work.”

Chan said that around 80 percent of the company’s 400,000 users are on the free version of the app. Some brands on the app include Unilever, Siemens, DHL, McDonald’s, and Jet.com. Chan said UpKeep saw a 206 percent increase in revenue in 2019.

Important to the company’s future, UpKeep is working with OSHA and a group called SQF (Safe Quality Food) to offer templates around best practices during the pandemic. Now, maintenance workers and facilities staffs have a whole new checklist around sanitation and safety that many businesses are just getting up to speed on. UpKeep is working to make these new practices easier to adopt by providing those checklists directly to facilities managers.

This latest funding round brings UpKeep’s total funding to $48.8 million.

LinkedIn adds polls and live video-based events in a focus on more virtual engagement

With a large part of the working world doing jobs from home when possible these days, the focus right now is on how best to recreate the atmosphere of an office virtually, and how to replicate online essential work that used to be done in person. Today, <a href=”http://linkedin.com” target=”_blank” rel=”noopener noreferrer”>LinkedIn announced a couple of big new feature updates that point to how it’s trying to play a part in both of these: it’s launching a new Polls feature for users to canvas opinions and get feedback; and it’s launching a new “LinkedIn Virtual Events” tool that lets people create and broadcast video events via its platform.

Despite now being owned by Microsoft, interestingly it doesn’t seem that the Virtual Events service taps into Teams or Skype, Microsoft’s two other big video products that it has been pushing hard at a time when use of video streaming for work, education and play is going through the roof.

The polls feature — you can see an example of one in the picture below, or respond to that specific poll here — is a quick-fire and low-bar way of asking a question and encouraging engagement: LinkedIn says that a poll takes only about 30 seconds to put together, and responding doesn’t require thinking of something to write, but gives the respondent more of a ‘voice’ than he or she would get just by providing a “like” or other reaction.

But as with some of the other social features that LinkedIn has implemented over the years, its timing has not been quite right. With polls, you might say it’s been frustratingly late… or you might say it left the party too early.

The feature was first spotted by developer and app digger Jane Manchun Wong a couple of weeks ago, but it comes years after Twitter and Facebook have had polls in place on their platforms. I’d say it’s taken LinkedIn years to catch up, but actually it had polls in place years ago, yet chose to sunset the feature, back in 2014.

You could argue that LinkedIn miscalled the direction that social would go with engagement, or that it took too long to resuscitate the experience, or that the novelty of the concept that now worn off. Or you might say that LinkedIn has picked just the right time to bring it back, at a time when people are spending more time online than ever and are looking for more ways of varying the experience and interacting.

Those creating polls will be given the option in the menu of items when starting a new post. They can add four choices/options into the poll answers, and decide how long they would like for the poll to stay up, in a range of 24 hours to two weeks. You can also write an introduction post to accompany your poll with hashtags to come up in more searches.

Two important distinctions with LinkedIn Polls as you can see above are that you are polling a very specific audience of people in your professional circle, and those people can both respond to the poll but also include comments and reactions. Both of these set the feature as it works on LinkedIn apart from the others and should give it some… engagement.

The polls feature is getting rolled out (again) starting today.

The LinkedIn Virtual Events feature, meanwhile, falls into a similar placement as polls: it’s a way of getting people to engage more on LinkedIn, it taps into trends that are huge outside of the platform — in this case, videoconferencing — and it’s something that is coming surprisingly late to LinkedIn, given its existing product assets.

But is also potentially — potentially, because Live is still in an invite-only phase — going to prove very popular because it’s filling a very specific need.

LinkedIn Virtual Events is a merger of two products that LinkedIn launched last year, a live video broadcasting tool called LinkedIn Live, and its efforts to foster a sideline in offline, in person networking with LinkedIn Events. The idea here is that while physical events have been put on pause in the current climate — many cities have made group activities illegal in an attempt to slow the spread of the novel coronavirus — you can continue to use LinkedIn Events to plan them, but now carry them out over the Live platform. 

Given how huge the conferencing industry has become, I am guessing that we will be seeing a lot of attempts at recreating something of those events in a virtual, online context. LinkedIn’s take on the challenge — via Virtual Events — could therefore become a strong contender to host these.

When LinkedIn first launched Events I did ask the company whether it planned to expand them online using live, and indeed that did seem to be the plan. LinkedIn now says that it “accelerated” its product roadmap — unsurprising, given the current market — to merge the two products for targeted audiences.

That’s why we accelerated our product roadmap to bring you a tighter integration between LinkedIn Events and LinkedIn Live, turning these two products into a new virtual events solution that enables you to stay connected to your communities and meet your customers wherever they are. This new offering is designed to help you strengthen relationships with more targeted audiences.

This is not a simple integration, I should point out: LinkedIn is working with third-party broadcasting partners — the initial list includes Restream, Wirecast, Streamyard and Socialive — to raise the level of production quality, which will be essential especially if you are asking people to pay for events, and if you have any hope of replicating some of the networking other features that are cornerstones of conferencing and other in-person events.

It’s also building on what has been a successful product so far for LinkedIn: the company says that Live has 23X more comments per post and 6X more reactions per post than simple native video.

Atlassian acquires Halp to bring Slack integration to the forefront

Atlassian announced today that it was acquiring Halp, an early-stage startup that enables companies to build integrated help desk ticketing and automated answers inside Slack. The companies did not disclose the purchase price.

It was a big day for Halp, which also announced its second product today, called Halp Answers. The new tool will work hand in glove with its previous entry Halp Tickets, which lets Slack users easily create a Help Desk ticket without leaving the tool.

“Halp Answers enables your teams to leverage the knowledge that already exists within your company to automatically answer tickets right in Slack . That knowledge can be pulled in from Slack messages, Confluence articles or any piece of knowledge in your organization,” the company wrote in a blog post announcing the deal.

Note that integration with Confluence, which is an Atlassian tool. The company also sees it integrating with Jira support for other enterprise communications tools down the road. “Existing Halp users can look forward to deeper (and new) integrations with Jira and Confluence. We’re committed to supporting Microsoft Teams customers as well,” Atlassian wrote in a blog post.

Halp is selling early, having just launched last year. The company had raised a $2 million seed round in April 2019 on a $9.5 million post valuation, according to PitchBook data. The startup sees an opportunity with Atlassian that it apparently didn’t think it could achieve alone.

“We’ll be able to harness the vast resources at Atlassian to continue with our mission to make Halp the best tool for any team collaborating on requests with other teams. Our team will grow and be able to focus on making the core experience of Halp even more powerful. We’ll also develop a deeper integration with the Atlassian suite — improving our existing Jira and Confluence integrations and discovering the possibilities of Halp generating alerts in Opsgenie, cards in Trello, and much more,” the company wrote.

Halp’s founders promise that it won’t be abandoning its existing customers as it joins the larger organization. As a matter of fact, Halp is bringing with them a slew of big-name customers, including Adobe, VMware, GitHub and Slack.