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The Equifax Breach Settlement Offer is Real, For Now

Millions of people likely just received an email or snail mail notice saying they’re eligible to claim a class action payment in connection with the 2017 megabreach at consumer credit bureau Equifax. Given the high volume of reader inquiries about this, it seemed worth pointing out that while this particular offer is legit (if paltry), scammers are likely to soon capitalize on public attention to the settlement money.

One reader’s copy of their Equifax Breach Settlement letter. They received a check for $6.97.

In 2017, Equifax disclosed a massive, extended data breach that led to the theft of Social Security Numbers, dates of birth, addresses and other personal information on nearly 150 million people. Following a public breach response perhaps best described as a giant dumpster fire, the big-three consumer credit reporting bureau was quickly hit with nearly two dozen class-action lawsuits.

In exchange for resolving all outstanding class action claims against it, Equifax in 2019 agreed to a settlement that includes up to $425 million to help people affected by the breach.

Affected consumers were eligible to apply for at least three years of credit monitoring via all three major bureaus simultaneously, including Equifax, Experian and TransUnion. Or, if you didn’t want to take advantage of the credit monitoring offers, you could opt for a cash payment of up to $125.

The settlement also offered reimbursement for the time you may have spent remedying identity theft or misuse of your personal information caused by the breach, or purchasing credit monitoring or credit reports. This was capped at 20 total hours at $25 per hour ($500), with total cash reimbursement payments not to exceed $20,000 per consumer.

Those who did file a claim probably started receiving emails or other communications earlier this year from the Equifax Breach Settlement Fund, which has been messaging class participants about methods of collecting their payments.

How much each recipient receives appears to vary quite a bit, but probably most people will have earned a payment on the smaller end of that $125 scale — like less than $10. Those who received higher amounts likely spent more time documenting actual losses and/or explaining how the breach affected them personally.

So far this week, KrebsOnSecurity has received at least 20 messages from readers seeking more information about these notices. Some readers shared copies of letters they got in the mail along with a paper check from the Equifax Breach Settlement Fund (see screenshot above).

Others said they got emails from the Equifax Breach Settlement domain that looked like an animated greeting card offering instructions on how to redeem a virtual prepaid card.

If you received one of these settlement emails and are wary about clicking the included links (good for you, by the way), copy the redemption code and paste it into the search box at myprepaidcenter.com/redeem. Successfully completing the card application requires accepting a prepaid MasterCard agreement (PDF).

The website for the settlement — equifaxbreachsettlement.com — also includes a lookup tool that lets visitors check whether they were affected by the breach; it requires your last name and the last six digits of your Social Security Number.

But be aware that phishers and other scammers are likely to take advantage of increased public awareness of the payouts to snooker people. Tim Helming, security evangelist at DomainTools.com, today flagged several new domains that mimic the name of the real Equifax Breach Settlement website and do not appear to be defensively registered by Equifax, including equifaxbreechsettlement[.]com, equifaxbreachsettlementbreach[.]com, and equifaxsettlements[.]co.

In February 2020, the U.S. Justice Department indicted four Chinese officers of the People’s Liberation Army (PLA) for perpetrating the 2017 Equifax hack. DOJ officials said the four men were responsible for carrying out the largest theft of sensitive personal information by state-sponsored hackers ever recorded.

Equifax surpassed Wall Street’s expectations in its most recent quarterly earnings: The company reported revenues of $1.24 billion for the quarter ending September 2022.

Of course, most of those earnings come from Equifax’s continued legal ability to buy and sell eye-popping amounts of financial and personal data on U.S. consumers. As one of the three major credit bureaus, Equifax collects and packages information about your credit, salary, and employment history. It tracks how many credit cards you have, how much money you owe, and how you pay your bills. Each company creates a credit report about you, and then sells this report to businesses who are deciding whether to give you credit.

Americans currently have no legal right to opt out of this data collection and trade. But you can and also should freeze your credit, which by the way can make your credit profile less profitable for companies like Equifax — because they make money every time some potential creditor wants a peek inside your financial life. Also, it’s probably a good idea to freeze the credit of your children and/or dependents as well. It’s free on both counts.

Hacked Ring Cams Used to Record Swatting Victims

Photo: BrandonKleinPhoto / Shutterstock.com

Two U.S. men have been charged with hacking into the Ring home security cameras of a dozen random people and then “swatting” them — falsely reporting a violent incident at the target’s address to trick local police into responding with force. Prosecutors say the duo used the compromised Ring devices to stream live video footage on social media of police raiding their targets’ homes, and to taunt authorities when they arrived.

Prosecutors in Los Angeles allege 20-year-old James Thomas Andrew McCarty, a.k.a. “Aspertaine,” of Charlotte, N.C., and Kya Christian Nelson, a.k.a. “ChumLul,” 22, of Racine, Wisc., conspired to hack into Yahoo email accounts belonging to victims in the United States. From there, the two allegedly would check how many of those Yahoo accounts were associated with Ring accounts, and then target people who used the same password for both accounts.

An indictment unsealed this week says that in the span of just one week in November 2020, McCarty and Nelson identified and swatted at least a dozen different victims across the country.

“The defendants then allegedly accessed without authorization the victims’ Ring devices and transmitted the audio and video from those devices on social media during the police response,” reads a statement from Martin Estrada, the U.S. Attorney for the Central District of California. “They also allegedly verbally taunted responding police officers and victims through the Ring devices during several of the incidents.”

James Thomas Andrew McCarty.

The indictment charges that McCarty continued his swatting spree in 2021 from his hometown in Kayenta, Ariz., where he called in bomb threats or phony hostage situations on more than two dozen occasions.

The Telegram and Discord aliases allegedly used by McCarty — “Aspertaine” and “Couch,” among others — correspond to an identity that was active in certain channels dedicated to SIM-swapping, a crime that involves stealing wireless phone numbers and hijacking the online financial and social media accounts tied to those numbers.

Aspertaine bragged on Discord that he’d amassed more than $330,000 in virtual currency. On Telegram, the Aspertaine/Couch alias frequented several popular SIM-swapping channels, where they initially were active as a “holder” — a low-level but key SIM-swapping group member who agrees to hold stolen cryptocurrency after an account takeover is completed. Aspertaine later claimed more direct involvement in individual SIM-swapping attacks.

In September, KrebsOnSecurity broke the news about a wide-ranging federal investigation into “violence-as-a-service” offerings on Telegram and other social media networks, wherein people can settle scores by hiring total strangers to carry out physical attacks such as brickings, shootings, and firebombings at a target’s address.

The story observed that SIM swappers were especially enamored of these “IRL” or “In Real Life” violence services, which they frequently used to target one another in response to disagreements over how stolen money should be divided amongst themselves. And a number of Aspertaine’s peers on these SIM-swapping channels claimed they’d been ripped off after Aspertaine took more than a fair share from them.

On April 30, 2022, a member of a popular SIM-swapping group on Telegram who was slighted by Aspertaine put out the word that he was looking for some physical violence to be visited on McCarty’s address in North Carolina. “Anyone live near here and wants to [do] a job for me,” the job ad with McCarty’s home address read. “Jobs range from $1k-$50k. Payment in BTC [bitcoin].” It’s unclear if anyone responded to that job offer.

In May 2021, KrebsOnSecurity published The Wages of Password ReUse: Your Money or Your Life, which noted that when normal computer users fall into the nasty habit of recycling passwords, the result is most often some type of financial loss. Whereas, when cybercriminals reuse passwords, it often costs them their freedom.

But perhaps that story should be updated, because it’s now clear that password reuse can also put you in mortal danger. Swatting attacks are dangerous, expensive hoaxes that sometimes end in tragedy.

In June 2021, an 18-year-old serial swatter from Tennessee was sentenced to five years in prison for his role in a fraudulent swatting attack that led to the death of a 60-year-old man.

In 2019, prosecutors handed down a 20-year sentence to Tyler Barriss, a then 26-year-old serial swatter from California who admitted making a phony emergency call to police in late 2017 that led to the shooting death of an innocent Kansas man.

McCarty was arrested last week, and charged with conspiracy to intentionally access computers without authorization. Prosecutors said Nelson is currently incarcerated in Kentucky in connection with unrelated investigation.

If convicted on the conspiracy charge, both defendants would face a statutory maximum penalty of five years in federal prison. The charge of intentionally accessing without authorization a computer carries a maximum possible sentence of five years. A conviction on the additional charge against Nelson — aggravated identity theft — carries a mandatory two-year consecutive sentence.

Microsoft Patch Tuesday, December 2022 Edition

Microsoft has released its final monthly batch of security updates for 2022, fixing more than four dozen security holes in its various Windows operating systems and related software. The most pressing patches include a zero-day in a Windows feature that tries to flag malicious files from the Web, a critical bug in PowerShell, and a dangerous flaw in Windows 11 systems that was detailed publicly prior to this week’s Patch Tuesday.

The security updates include patches for Azure, Microsoft Edge, Office, SharePoint Server, SysInternals, and the .NET framework. Six of the update bundles earned Microsoft’s most dire “critical” rating, meaning they fix vulnerabilities that malware or malcontents can use to remotely commandeer an unpatched Windows system — with little to no interaction on the part of the user.

The bug already seeing exploitation is CVE-2022-44698, which allows attackers to bypass the Windows SmartScreen security feature. The vulnerability allows attackers to craft documents that won’t get tagged with Microsoft’s “Mark of the Web,” despite being downloaded from untrusted sites.

“This means no Protected View for Microsoft Office documents, making it easier to get users to do sketchy things like execute malicious macros,
said Greg Wiseman, product manager at security firm Rapid7. This is the second Mark of the Web flaw Microsoft has patched in as many months; both were first publicly detailed over the past two months on Twitter by security researcher Will Dormann.

Publicly disclosed (but not actively exploited for now) is CVE-2022-44710, which is an elevation of privilege flaw in the DirectX graphics component of Windows 11.

Another notable critical bug is CVE-2022-41076, a remote code execution flaw in PowerShell — a key component of Windows that makes it easier to automate system tasks and configurations.

Kevin Breen at Immersive Labs said while Microsoft doesn’t share much detail about CVE-2022-41076 apart from the designation ‘Exploitation More Likely,’ they also note that successful exploitation requires an attacker to take additional actions to prepare the target environment.

“What actions are required is not clear; however, we do know that exploitation requires an authenticated user level of access,” Breen said. “This combination suggests that the exploit requires a social engineering element, and would likely be seen in initial infections using attacks like MalDocs or LNK files.”

Speaking of malicious documents, Trend Micro’s Zero Day Initiative highlights CVE-2022-44713, a spoofing vulnerability in Outlook for Mac.

“We don’t often highlight spoofing bugs, but anytime you’re dealing with a spoofing bug in an e-mail client, you should take notice,” ZDI’s Dustin Childs wrote. “This vulnerability could allow an attacker to appear as a trusted user when they should not be. Now combine this with the SmartScreen Mark of the Web bypass and it’s not hard to come up with a scenario where you receive an e-mail that appears to be from your boss with an attachment entitled “Executive_Compensation.xlsx”. There aren’t many who wouldn’t open that file in that scenario.”

Microsoft also released guidance on reports that certain software drivers certified by Microsoft’s Windows Hardware Developer Program were being used maliciously in post-exploitation activity.

Three different companies reported evidence that malicious hackers were using these signed malicious driver files to lay the groundwork for ransomware deployment inside victim organizations. One of those companies, Sophos, published a blog post Tuesday detailing how the activity was tied to the Russian ransomware group Cuba, which has extorted an estimated $60 million from victims since 2019.

Of course, not all scary and pressing security threats are Microsoft-based. Also on Tuesday, Apple released a bevy of security updates to iOS, iPadOS, macOS, tvOS and Safari, including  a patch for a newly discovered zero-day vulnerability that could lead to remote code execution.

Anyone responsible for maintaining Fortinet or Citrix remote access products probably needs to update, as both are dealing with active attacks on just-patched flaws.

For a closer look at the patches released by Microsoft today (indexed by severity and other metrics) check out the always-useful Patch Tuesday roundup from the SANS Internet Storm Center. And it’s not a bad idea to hold off updating for a few days until Microsoft works out any kinks in the updates: AskWoody.com usually has the lowdown on any patches that may be causing problems for Windows users.

As always, please consider backing up your system or at least your important documents and data before applying system updates. And if you run into any problems with these updates, please drop a note about it here in the comments.

Six Charged in Mass Takedown of DDoS-for-Hire Sites

The U.S. Department of Justice (DOJ) today seized four-dozen domains that sold “booter” or “stresser” services — businesses that make it easy and cheap for even non-technical users to launch powerful Distributed Denial of Service (DDoS) attacks designed knock targets offline. The DOJ also charged six U.S. men with computer crimes related to their alleged ownership of the popular DDoS-for-hire services.

The booter service OrphicSecurityTeam[.]com was one of the 48 DDoS-for-hire domains seized by the Justice Department this week.

The DOJ said the 48 domains it seized helped paying customers launch millions of digital sieges capable of knocking Web sites and even entire network providers offline.

Booter services are advertised through a variety of methods, including Dark Web forums, chat platforms and even youtube.com. They accept payment via PayPal, Google Wallet, and/or cryptocurrencies, and subscriptions can range in price from just a few dollars to several hundred per month. The services are generally priced according to the volume of traffic to be hurled at the target, the duration of each attack, and the number of concurrent attacks allowed.

Prosecutors in Los Angeles say the booter sites supremesecurityteam[.]com and royalstresser[.]com were the brainchild of Jeremiah Sam Evans Miller, a.k.a. “John the Dev,” a 23-year-old from San Antonio, Texas. Miller was charged this week with conspiracy and violations of the Computer Fraud and Abuse Act (CFAA). The complaint against Miller alleges Royalstresser launched nearly 200,000 DDoS attacks between November 2021 and February 2022.

Defendant Angel Manuel Colon Jr., a.k.a Anonghost720 and Anonghost1337, is a 37-year-old from Belleview, Fla. Colon is suspected of running the booter service securityteam[.]io. He was also charged with conspiracy and CFAA violations. The feds say the SecurityTeam stresser service conducted 1.3 million attacks between 2018 and 2022, and attracted some 50,000 registered users.

Charged with conspiracy were Corey Anthony Palmer, 22, of Lauderhill, Fla, for his alleged ownership of booter[.]sx; and Shamar Shattock, 19, of Margate, Fla., for allegedly operating the booter service astrostress[.]com, which had more than 30,000 users and blasted out some 700,000 attacks.

Two other alleged booter site operators were charged in Alaska. John M. Dobbs, 32, of Honolulu, HI is charged with aiding and abetting violations of the CFAA related to the operation of IPStresser[.]com, which he allegedly ran for nearly 13 years until last month. During that time, IPstresser launched approximately 30 million DDoS attacks and garnered more than two million registered users.

Joshua Laing, 32, of Liverpool, NY, also was charged with CFAA infractions tied to his alleged ownership of the booter service TrueSecurityServices[.]io, which prosecutors say had 18,000 users and conducted over 1.2 million attacks between 2018 and 2022.

Purveyors of stressers and booters claim they are not responsible for how customers use their services, and that they aren’t breaking the law because — like most security tools — stresser services can be used for good or bad purposes. For example, all of the above-mentioned booter sites contained wordy “terms of use” agreements that required customers to agree they will only stress-test their own networks — and that they won’t use the service to attack others.

Dobbs, the alleged administrator of IPStresser, gave an interview to ZDNet France in 2015, in which he asserted that he was immune from liability because his clients all had to submit a digital signature attesting that they wouldn’t use the site for illegal purposes.

“Our terms of use are a legal document that protects us, among other things, from certain legal consequences,” Dobbs told ZDNet. “Most other sites are satisfied with a simple checkbox, but we ask for a digital signature in order to imply real consent from our customers.”

But the DOJ says these disclaimers usually ignore the fact that most booter services are heavily reliant on constantly scanning the Internet to commandeer misconfigured devices that are critical for maximizing the size and impact of DDoS attacks.

“None of these sites ever required the FBI to confirm that it owned, operated, or had any property right to the computer that the FBI attacked during its testing (as would be appropriate if the attacks were for a legitimate or authorized purpose),” reads an affidavit (PDF) filed by Elliott Peterson, a special agent in the FBI’s Anchorage field office.

“Analysis of data related to the FBI-initiated attacks revealed that the attacks launched by the SUBJECT DOMAINS involved the extensive misuse of third-party services,” Peterson continued. “All of the tested services offered ‘amplification’ attacks, where the attack traffic is amplified through unwitting third-party servers in order to increase the overall attack size, and to shift the financial burden of generating and transmitting all of that data away from the booter site administrator(s) and onto third parties.”

According to U.S. federal prosecutors, the use of booter and stresser services to conduct attacks is punishable under both wire fraud laws and the Computer Fraud and Abuse Act (18 U.S.C. § 1030), and may result in arrest and prosecution, the seizure of computers or other electronics, as well as prison sentences and a penalty or fine.

The charges unsealed today stemmed from investigations launched by the FBI’s field offices in Los Angeles and Alaska, which spent months purchasing and testing attack services offered by the booter sites.

A similar investigation initiating from the FBI’s Alaska field office in 2018 culminated in a takedown and arrest operation that targeted 15 DDoS-for-hire sites, as well as three booter store defendants who later pleaded guilty.

The Justice Department says its trying to impress upon people that even buying attacks from DDoS-for-hire services can land Internet users in legal jeopardy.

“Whether a criminal launches an attack independently or pays a skilled contractor to carry one out, the FBI will work with victims and use the considerable tools at our disposal to identify the person or group responsible,” said Donald Alway, the assistant director in charge of the FBI’s Los Angeles field office.

“Potential users and administrators should think twice before buying or selling these illegal services,” said Special Agent Antony Jung of the FBI Anchorage field office. “The FBI and our international law enforcement partners continue to intensify efforts in combatting DDoS attacks, which will have serious consequences for offenders.”

The United Kingdom, which has been battling its fair share of domestic booter bosses, in 2020 started running online ads aimed at young people who search the Web for booter services. And in Europe, prosecutors have even gone after booter customers.

In conjunction with today’s law enforcement action, the FBI and the Netherlands Police joined authorities in the U.K. in announcing they are now running targeted placement ads to steer those searching for booter services toward a website detailing the potential legal risks of hiring an online attack.

“The purpose of the ads is to deter potential cyber criminals searching for DDoS services in the United States and around the globe, as well as to educate the public on the illegality of DDoS activities,” the DOJ said in a press release.

Here is the full list of booter site domains seized (or in the process of being seized) by the DOJ:

api-sky[.]xyz
astrostress[.]com
blackstresser[.]net
booter[.]sx
booter[.]vip
bootyou[.]net
brrsecurity[.]org
buuter[.]cc
cyberstress[.]us
defconpro[.]net
dragonstresser[.]com
dreams-stresser[.]io
exotic-booter[.]com
freestresser[.]so
instant-stresser[.]com
ipstress[.]org
ipstress[.]vip
ipstresser[.]com
ipstresser[.]us
ipstresser[.]wtf
ipstresser[.]xyz
kraysec[.]com
mcstorm[.]io
nightmarestresser[.]com
orphicsecurityteam[.]com
ovhstresser[.]com
quantum-stresser[.]net
redstresser[.]cc
royalstresser[.]com
securityteam[.]io
shock-stresser[.]com
silentstress[.]net
stresser[.]app
stresser[.]best
stresser[.]gg
stresser[.]is
stresser[.]net/stresser[.]org
stresser[.]one
stresser[.]shop
stresser[.]so
stresser[.]top
stresserai[.]com
sunstresser[.]com
supremesecurityteam[.]com
truesecurityservices[.]io
vdos-s[.]co
zerostresser[.]com

FBI’s Vetted Info Sharing Network ‘InfraGard’ Hacked

InfraGard, a program run by the U.S. Federal Bureau of Investigation (FBI) to build cyber and physical threat information sharing partnerships with the private sector, this week saw its database of contact information on more than 80,000 members go up for sale on an English-language cybercrime forum. Meanwhile, the hackers responsible are communicating directly with members through the InfraGard portal online — using a new account under the assumed identity of a financial industry CEO that was vetted by the FBI itself.

On Dec. 10, 2022, the relatively new cybercrime forum Breached featured a bombshell new sales thread: The user database for InfraGard, including names and contact information for tens of thousands of InfraGard members.

The FBI’s InfraGard program is supposed to be a vetted Who’s Who of key people in private sector roles involving both cyber and physical security at companies that manage most of the nation’s critical infrastructures — including drinking water and power utilities, communications and financial services firms, transportation and manufacturing companies, healthcare providers, and nuclear energy firms.

“InfraGard connects critical infrastructure owners, operators, and stakeholders with the FBI to provide education, networking, and information-sharing on security threats and risks,” the FBI’s InfraGard fact sheet reads.

In response to information shared by KrebsOnSecurity, the FBI said it is aware of a potential false account associated with the InfraGard Portal and that it is actively looking into the matter.

“This is an ongoing situation, and we are not able to provide any additional information at this time,” the FBI said in a written statement.

KrebsOnSecurity contacted the seller of the InfraGard database, a Breached forum member who uses the handle “USDoD” and whose avatar is the seal of the U.S. Department of Defense.

USDoD’s InfraGard sales thread on Breached.

USDoD said they gained access to the FBI’s InfraGard system by applying for a new account using the name, Social Security Number, date of birth  and other personal details of a chief executive officer at a company that was highly likely to be granted InfraGard membership.

The CEO in question — currently the head of a major U.S. financial corporation that has a direct impact on the creditworthiness of most Americans — told KrebsOnSecurity they were never contacted by the FBI seeking to vet an InfraGard application.

USDoD told KrebsOnSecurity their phony application was submitted in November in the CEO’s name, and that the application included a contact email address that they controlled — but also the CEO’s real mobile phone number.

“When you register they said that to be approved can take at least three months,” USDoD said. “I wasn’t expected to be approve[d].”

But USDoD said that in early December, their email address in the name of the CEO received a reply saying the application had been approved (see redacted screenshot to the right). While the FBI’s InfraGard system requires multi-factor authentication by default, users can choose between receiving a one-time code via SMS or email.

“If it was only the phone I will be in [a] bad situation,” USDoD said. “Because I used the person[‘s] phone that I’m impersonating.”

USDoD said the InfraGard user data was made easily available via an Application Programming Interface (API) that is built into several key components of the website that help InfraGard members connect and communicate with each other.

USDoD said after their InfraGard membership was approved, they asked a friend to code a script in Python to query that API and retrieve all available InfraGard user data.

“InfraGard is a social media intelligence hub for high profile persons,” USDoD said. “They even got [a] forum to discuss things.”

To prove they still had access to InfraGard as of publication time Tuesday evening, USDoD sent a direct note through InfraGard’s messaging system to an InfraGard member whose personal details were initially published as a teaser on the database sales thread.

That InfraGard member, who is head of security at a major U.S. technology firm, confirmed receipt of USDoD’s message but asked to remain anonymous for this story.

USDoD acknowledged that their $50,000 asking price for the InfraGard database may be a tad high, given that it is a fairly basic list of people who are already very security-conscious. Also, only about half of the user accounts contain an email address, and most of the other database fields — like Social Security Number and Date of Birth — are completely empty.

“I don’t think someone will pay that price, but I have to [price it] a bit higher to [negotiate] the price that I want,” they explained.

While the data exposed by the infiltration at InfraGard may be minimal, the user data might not have been the true end game for the intruders.

USDoD said they were hoping the imposter account would last long enough for them to finish sending direct messages as the CEO to other executives using the InfraGuard messaging portal. USDoD shared the following redacted screenshot from what they claimed was one such message, although they provided no additional context about it.

A screenshot shared by USDoD showing a message thread in the FBI’s InfraGard system.

USDoD said in their sales thread that the guarantor for the transaction would be Pompompurin, the administrator of the cybercrime forum Breached. By purchasing the database through the forum administrator’s escrow service, would-be buyers can theoretically avoid getting ripped off and ensure the transaction will be consummated to the satisfaction of both parties before money exchanges hands.

Pompompurin has been a thorn in the side of the FBI for years. Their Breached forum is widely considered to be the second incarnation of RaidForums, a remarkably similar English-language cybercrime forum shuttered by the U.S. Department of Justice in April. Prior to its infiltration by the FBI, RaidForums sold access to more than 10 billion consumer records stolen in some of the world’s largest data breaches.

In November 2021, KrebsOnSecurity detailed how Pompompurin abused a vulnerability in an FBI online portal designed to share information with state and local law enforcement authorities, and how that access was used to blast out thousands of hoax email messages — all sent from an FBI email and Internet address.

Update, 10:58 p.m. ET: Updated the story after hearing from the financial company CEO whose identity was used to fool the FBI into approving an InfraGard membership. That CEO said they were never contacted by the FBI.

Update, 11:15 p.m. ET: The FBI just confirmed that it is aware of a potential false account associated with the InfraGard portal. The story now includes their full statement.

This is a developing story. Updates will be noted here with timestamps. 

New Ransom Payment Schemes Target Executives, Telemedicine

Ransomware groups are constantly devising new methods for infecting victims and convincing them to pay up, but a couple of strategies tested recently seem especially devious. The first centers on targeting healthcare organizations that offer consultations over the Internet and sending them booby-trapped medical records for the “patient.” The other involves carefully editing email inboxes of public company executives to make it appear that some were involved in insider trading.

Alex Holden is founder of Hold Security, a Milwaukee-based cybersecurity firm. Holden’s team gained visibility into discussions among members of two different ransom groups: CLOP (a.k.a. “Cl0p” a.k.a. “TA505“), and a newer ransom group known as Venus.

Last month, the U.S. Department of Health and Human Services (HHS) warned that Venus ransomware attacks were targeting a number of U.S. healthcare organizations. First spotted in mid-August 2022, Venus is known for hacking into victims’ publicly-exposed Remote Desktop services to encrypt Windows devices.

Holden said the internal discussions among the Venus group members indicate this gang has no problem gaining access to victim organizations.

“The Venus group has problems getting paid,” Holden said. “They are targeting a lot of U.S. companies, but nobody wants to pay them.”

Which might explain why their latest scheme centers on trying to frame executives at public companies for insider trading charges. Venus indicated it recently had success with a method that involves carefully editing one or more email inbox files at a victim firm — to insert messages discussing plans to trade large volumes of the company’s stock based on non-public information.

“We imitate correspondence of the [CEO] with a certain insider who shares financial reports of his companies through which your victim allegedly trades in the stock market, which naturally is a criminal offense and — according to US federal laws [includes the possibility of up to] 20 years in prison,” one Venus member wrote to an underling.

“You need to create this file and inject into the machine(s) like this so that metadata would say that they were created on his computer,” they continued. “One of my clients did it, I don’t know how. In addition to pst, you need to decompose several files into different places, so that metadata says the files are native from a certain date and time rather than created yesterday on an unknown machine.”

Holden said it’s not easy to plant emails into an inbox, but it can be done with Microsoft Outlook .pst files, which the attackers may also have access to if they’d already compromised a victim network.

“It’s not going to be forensically solid, but that’s not what they care about,” he said. “It still has the potential to be a huge scandal — at least for a while — when a victim is being threatened with the publication or release of these records.”

The Venus ransom group’s extortion note. Image: Tripwire.com

Holden said the CLOP ransomware gang has a different problem of late: Not enough victims. The intercepted CLOP communication seen by KrebsOnSecurity shows the group bragged about twice having success infiltrating new victims in the healthcare industry by sending them infected files disguised as ultrasound images or other medical documents for a patient seeking a remote consultation.

The CLOP members said one tried-and-true method of infecting healthcare providers involved gathering healthcare insurance and payment data to use in submitting requests for a remote consultation on a patient who has cirrhosis of the liver.

“Basically, they’re counting on doctors or nurses reviewing the patient’s chart and scans just before the appointment,” Holden said. “They initially discussed going in with cardiovascular issues, but decided cirrhosis or fibrosis of the liver would be more likely to be diagnosable remotely from existing test results and scans.”

While CLOP as a money making collective is a fairly young organization, security experts say CLOP members hail from a group of Threat Actors (TA) known as “TA505,” which MITRE’s ATT&CK database says is a financially motivated cybercrime group that has been active since at least 2014. “This group is known for frequently changing malware and driving global trends in criminal malware distribution,” MITRE assessed.

In April, 2021, KrebsOnSecurity detailed how CLOP helped pioneer another innovation aimed at pushing more victims into paying an extortion demand: Emailing the ransomware victim’s customers and partners directly and warning that their data would be leaked to the dark web unless they can convince the victim firm to pay up.

Security firm Tripwire points out that the HHS advisory on Venus says multiple threat actor groups are likely distributing the Venus ransomware. Tripwire’s tips for all organizations on avoiding ransomware attacks include:

  • Making secure offsite backups.
  • Running up-to-date security solutions and ensuring that your computers are protected with the latest security patches against vulnerabilities.
  • Using hard-to-crack unique passwords to protect sensitive data and accounts, as well as enabling multi-factor authentication.
  • Encrypting sensitive data wherever possible.
  • Continuously educating and informing staff about the risks and methods used by cybercriminals to launch attacks and steal data.

While the above tips are important and useful, one critical area of ransomware preparedness overlooked by too many organizations is the need to develop — and then periodically rehearse — a plan for how everyone in the organization should respond in the event of a ransomware or data ransom incident. Drilling this breach response plan is key because it helps expose weaknesses in those plans that could be exploited by the intruders.

As noted in last year’s story Don’t Wanna Pay Ransom Gangs? Test Your Backups, experts say the biggest reason ransomware targets and/or their insurance providers still pay when they already have reliable backups of their systems and data is that nobody at the victim organization bothered to test in advance how long this data restoration process might take.

“Suddenly the victim notices they have a couple of petabytes of data to restore over the Internet, and they realize that even with their fast connections it’s going to take three months to download all these backup files,” said Fabian Wosar, chief technology officer at Emsisoft. “A lot of IT teams never actually make even a back-of-the-napkin calculation of how long it would take them to restore from a data rate perspective.”

Judge Orders U.S. Lawyer in Russian Botnet Case to Pay Google

In December 2021, Google filed a civil lawsuit against two Russian men thought to be responsible for operating Glupteba, one of the Internet’s largest and oldest botnets. The defendants, who initially pursued a strategy of counter suing Google for interfering in their sprawling cybercrime business, later brazenly offered to dismantle the botnet in exchange for payment from Google. The judge in the case was not amused, found for the plaintiff, and ordered the defendants and their U.S. attorney to pay Google’s legal fees.

A slide from a talk given in Sept. 2022 by Google researcher Luca Nagy. https://www.youtube.com/watch?v=5Gz6_I-wl0E&t=6s

Glupteba is a rootkit that steals passwords and other access credentials, disables security software, and tries to compromise other devices on the victim network — such as Internet routers and media storage servers — for use in relaying spam or other malicious traffic.

Collectively, the tens of thousands of systems infected with Glupteba on any given day feed into a number of major cybercriminal businesses: The botnet’s proprietors sell the credential data they steal, use the botnet to place disruptive ads on the infected computers, and mine cryptocurrencies. Glupteba also rents out infected systems as “proxies,” directing third-party traffic through the infected devices to disguise the origin of the traffic.

In June 2022, KrebsOnSecurity showed how the malware proxy services RSOCKS and AWMProxy were entirely dependent on the Glupteba botnet for fresh proxies, and that the founder of AWMProxy was Dmitry Starovikov — one of the Russian men named in Google’s lawsuit.

Google sued Starovikov and 15 other “John Doe” defendants, alleging violations of the Racketeer Influenced and Corrupt Organizations Act (RICO), the Computer Fraud and Abuse Act, trademark and unfair competition law, and unjust enrichment.

In June, Google and the named defendants agreed that the case would proceed as a nonjury action because Google had withdrawn its claim for damages — seeking only injunctive relief to halt the operations of the botnet.

The defendants, who worked for a Russian firm called “Valtron” that was also named in the lawsuit, told Google that they were interested in settling. The defendants said they could potentially help Google by taking the botnet offline.

Another slide from Google researcher Luca Nagy’s September 2022 talk on Glupteba.

But the court expressed frustration that the defendants were unwilling to consent to a permanent injunction, and at the same time were unable to articulate why an injunction forbidding them from engaging in unlawful activities would pose a problem.

“The Defendants insisted that they were not engaged in criminal activity, and that any alleged activity in which they were engaged was legitimate,” U.S. District Court Judge Denise Cote wrote. “Nevertheless, the Defendants resisted entry of a permanent injunction, asserting that Google’s use of the preliminary injunction had disrupted their normal business operations.”

While the defendants represented that they had the ability to dismantle the Glupteba botnet, when it came time for discovery — the stage in a lawsuit where both parties can compel the production of documents and other information pertinent to their case — the attorney for the defendants told the court his clients had been fired by Valtron in late 2021, and thus no longer had access to their work laptops or the botnet.

The lawyer for the defendants — New York-based cybercrime defense attorney Igor Litvak — told the court he first learned about his clients’ termination from Valtron on May 20, a fact Judge Cote said she found “troubling” given statements he made to the court after that date representing that his clients still had access to the botnet.

The court ultimately suspended the discovery process against Google, saying there was reason to believe the defendants sought discovery only “to learn whether they could circumvent the steps Google has taken to block the malware.”

On September 6, Litvak emailed Google that his clients were willing to discuss settlement.

“The parties held a call on September 8, at which Litvak explained that the Defendants would be willing to provide Google with the private keys for Bitcoin addresses associated with the Glupteba botnet, and that they would promise not to engage in their alleged criminal activity in the future (without any admission of wrongdoing),” the judge wrote.

“In exchange, the Defendants would receive Google’s agreement not to report them to law enforcement, and a payment of $1 million per defendant, plus $110,000 in attorney’s fees,” Judge Cote continued. “The Defendants stated that, although they do not currently have access to the private keys, Valtron would be willing to provide them with the private keys if the case were settled. The Defendants also stated that they believe these keys would help Google shut down the Glupteba botnet.”

Google rejected the defendants’ offer as extortionate, and reported it to law enforcement. Judge Cote also found Litvak was complicit in the defendants’ efforts to mislead the court, and ordered him to join his clients in paying Google’s legal fees.

“It is now clear that the Defendants appeared in this Court not to proceed in good faith to defend against Google’s claims but with the intent to abuse the court system and discovery rules to reap a profit from Google,” Judge Cote wrote.

Litvak has filed a motion to reconsider (PDF), asking the court to vacate the sanctions against him. He said his goal is to get the case back into court.

“The judge was completely wrong to issue sanctions,” Litvak said in an interview with KrebsOnSecurity. “From the beginning of the case, she acted as if she needed to protect Google from something. If the court does not decide to vacate the sanctions, we will have to go to the Second Circuit (Court of Appeals) and get justice there.”

In a statement on the court’s decision, Google said it will have significant ramifications for online crime, and that since its technical and legal attacks on the botnet last year, Google has observed a 78 percent reduction in the number of hosts infected by Glupteba.

“While Glupteba operators have resumed activity on some non-Google platforms and IoT devices, shining a legal spotlight on the group makes it less appealing for other criminal operations to work with them,” reads a blog post from Google’s General Counsel Halimah DeLaine Prado and vice president of engineering Royal Hansen. “And the steps [Google] took last year to disrupt their operations have already had significant impact.”

A report from the Polish computer emergency response team (CERT Orange Polksa) found Glupteba was the biggest malware threat in 2021.

ConnectWise Quietly Patches Flaw That Helps Phishers

ConnectWise, which offers a self-hosted, remote desktop software application that is widely used by Managed Service Providers (MSPs), is warning about an unusually sophisticated phishing attack that can let attackers take remote control over user systems when recipients click the included link. The warning comes just weeks after the company quietly patched a vulnerability that makes it easier for phishers to launch these attacks.

A phishing attack targeting MSP customers using ConnectWise.

ConnectWise Control is extremely popular among MSPs that manage, protect and service large numbers of computers remotely for client organizations. Their product provides a dynamic software client and hosted server that connects two or more computers together, and provides temporary or persistent remote access to those client systems.

When a support technician wants to use it to remotely administer a computer, the ConnectWise website generates an executable file that is digitally signed by ConnectWise and downloadable by the client via a hyperlink.

When the remote user in need of assistance clicks the link, their computer is then directly connected to the computer of the remote administrator, who can then control the client’s computer as if they were seated in front of it.

While modern Microsoft Windows operating systems by default will ask users whether they want to run a downloaded executable file, many systems set up for remote administration by MSPs disable that user account control feature for this particular application.

In October, security researcher Ken Pyle alerted ConnectWise that their client executable file gets generated based on client-controlled parameters. Meaning, an attacker could craft a ConnectWise Control client download link that would bounce or proxy the remote connection from the MSP’s servers to a server that the attacker controls.

This is dangerous because many organizations that rely on MSPs to manage their computers often set up their networks so that only remote assistance connections coming from their MSP’s networks are allowed.

Using a free ConnectWise trial account, Pyle showed the company how easy it was to create a client executable that is cryptographically signed by ConnectWise and can bypass those network restrictions by bouncing the connection through an attacker’s ConnectWise Control server.

“You as the attacker have full control over the link’s parameters, and that link gets injected into an executable file that is downloaded by the client through an unauthenticated Web interface,” said Pyle, a partner and exploit developer at the security firm Cybir. “I can send this link to a victim, they will click this link, and their workstation will connect back to my instance via a link on your site.”

A composite of screenshots researcher Ken Pyle put together to illustrate the ScreenConnect vulnerability.

On Nov. 29, roughly the same time Pyle published a blog post about his findings, ConnectWise issued an advisory warning users to be on guard against a new round email phishing attempts that mimic legitimate email alerts the company sends when it detects unusual activity on a customer account.

“We are aware of a phishing campaign that mimics ConnectWise Control New Login Alert emails and has the potential to lead to unauthorized access to legitimate Control instances,” the company said.

ConnectWise said it released software updates last month that included new protections against the misdirection vulnerability that Pyle reported.  But the company said there is no reason to believe the phishers they warned about are exploiting any of the issues reported by Pyle.

“Our team quickly triaged the report and determined the risk to partners to be minimal,” said Patrick Beggs, ConnectWise’s chief information security officer. “Nevertheless, the mitigation was simple and presented no risk to partner experience, so we put it into the then-stable 22.8 build and the then-canary 22.9 build, which were released as part of our normal release processes. Due to the low severity of the issue, we didn’t (and don’t plan to) issue a security advisory or alert, since we reserve those notifications for serious security issues.”

Beggs said the phishing attacks that sparked their advisory stemmed from an instance that was not hosted by ConnectWise.

“So we can confirm they are unrelated,” he said. “Unfortunately, phishing attacks happen far too regularly across a variety of industries and products. The timing of our advisory and Mr. Pyle’s blog were coincidental. That said, we’re all for raising more awareness of the seriousness of phishing attacks and the general importance of staying alert and aware of potentially dangerous content.”

The ConnectWise advisory warned users that before clicking any link that appears to come from their service, users should validate the content includes “domains owned by trusted sources,” and “links to go to places you recognize.”

But Pyle said this advice is not terribly useful for customers targeted in his attack scenario because the phishers can send emails directly from ConnectWise, and the short link that gets presented to the user is a wildcard domain that ends in ConnectWise Control’s own domain name — screenconnect.com. What’s more, examining the exceedingly long link generated by ConnectWise’s systems offers few insights to the average user.

“It’s signed by ConnectWise and comes from them, and if you sign up for a free trial instance, you can email people invites directly from them,” Pyle said.

ConnectWise’s warnings come amid breach reports from another major provider of remote support technologies: GoTo disclosed on Nov. 30 that it is investigating a security incident involving “unusual activity within our development environment and third-party cloud storage services. The third-party cloud storage service is currently shared by both GoTo and its affiliate, the password manager service LastPass.

In its own advisory on the incident, LastPass said they believe the intruders leveraged information stolen during a previous intrusion in August 2022 to gain access to “certain elements of our customers’ information.”  However, LastPass maintains that its “customer passwords remain safely encrypted due to LastPass’s Zero Knowledge architecture.”

In short, that architecture means if you lose or forget your all-important master LastPass password — the one needed to unlock access to all of your other passwords stored with them — LastPass can’t help you with that, because they don’t store it. But that same architecture theoretically means that hackers who might break into LastPass’s networks can’t access that information either.

Update, 7:25 p.m. ET: Included statement from ConnectWise CISO.

U.S. Govt. Apps Bundled Russian Code With Ties to Mobile Malware Developer

A recent scoop by Reuters revealed that mobile apps for the U.S. Army and the Centers for Disease Control and Prevention (CDC) were integrating software that sends visitor data to a Russian company called Pushwoosh, which claims to be based in the United States. But that story omitted an important historical detail about Pushwoosh: In 2013, one of its developers admitted to authoring the Pincer Trojan, malware designed to surreptitiously intercept and forward text messages from Android mobile devices.

Pushwoosh says it is a U.S. based company that provides code for software developers to profile smartphone app users based on their online activity, allowing them to send tailor-made notifications. But a recent investigation by Reuters raised questions about the company’s real location and truthfulness.

The Army told Reuters it removed an app containing Pushwoosh in March, citing “security concerns.” The Army app was used by soldiers at one of the nation’s main combat training bases.

Reuters said the CDC likewise recently removed Pushwoosh code from its app over security concerns, after reporters informed the agency Pushwoosh was not based in the Washington D.C. area — as the company had represented — but was instead operated from Novosibirsk, Russia.

Pushwoosh’s software also was found in apps for “a wide array of international companies, influential nonprofits and government agencies from global consumer goods company Unilever and the Union of European Football Associations (UEFA) to the politically powerful U.S. gun lobby, the National Rifle Association (NRA), and Britain’s Labour Party.”

The company’s founder Max Konev told Reuters Pushwoosh “has no connection with the Russian government of any kind” and that it stores its data in the United States and Germany.

But Reuters found that while Pushwoosh’s social media and U.S. regulatory filings present it as a U.S. company based variously in California, Maryland and Washington, D.C., the company’s employees are located in Novosibirsk, Russia.

Reuters also learned that the company’s address in California does not exist, and that two LinkedIn accounts for Pushwoosh employees in Washington, D.C. were fake.

“Pushwoosh never mentioned it was Russian-based in eight annual filings in the U.S. state of Delaware, where it is registered, an omission which could violate state law,” Reuters reported.

Pushwoosh admitted the LinkedIn profiles were fake, but said they were created by a marketing firm to drum up business for the company — not misrepresent its location.

Pushwoosh told Reuters it used addresses in the Washington, D.C. area to “receive business correspondence” during the coronavirus pandemic. A review of the Pushwoosh founder’s online presence via Constella Intelligence shows his Pushwoosh email address was tied to a phone number in Washington, D.C. that was also connected to email addresses and account profiles for over a dozen other Pushwoosh employees.

Pushwoosh was incorporated in Novosibirsk, Russia in 2016.

THE PINCER TROJAN CONNECTION

The dust-up over Pushwoosh came in part from data gathered by Zach Edwards, a security researcher who until recently worked for the Internet Safety Labs, a nonprofit organization that funds research into online threats.

Edwards said Pushwoosh began as Arello-Mobile, and for several years the two co-branded — appearing side by side at various technology expos. Around 2016, he said, the two companies both started using the Pushwoosh name.

A search on Pushwoosh’s code base shows that one of the company’s longtime developers is a 41-year-old from Novosibirsk named Yuri Shmakov. In 2013, KrebsOnSecurity interviewed Shmakov for the story, “Who Wrote the Pincer Android Trojan?” wherein Shmakov acknowledged writing the malware as a freelance project.

Shmakov told me that, based on the client’s specifications, he suspected it might ultimately be put to nefarious uses. Even so, he completed the job and signed his work by including his nickname in the app’s code.

“I was working on this app for some months, and I was hoping that it would be really helpful,” Shmakov wrote. “[The] idea of this app is that you can set it up as a spam filter…block some calls and SMS remotely, from a Web service. I hoped that this will be [some kind of] blacklist, with logging about blocked [messages/calls]. But of course, I understood that client [did] not really want this.”

Shmakov did not respond to requests for comment. His LinkedIn profile says he stopped working for Arello Mobile in 2016, and that he currently is employed full-time as the Android team leader at an online betting company.

In a blog post responding to the Reuters story, Pushwoosh said it is a privately held company incorporated under the state laws of Delaware, USA, and that Pushwoosh Inc. was never owned by any company registered in the Russian Federation.

“Pushwoosh Inc. used to outsource development parts of the product to the Russian company in Novosibirsk, mentioned in the article,” the company said. “However, in February 2022, Pushwoosh Inc. terminated the contract.”

However, Edwards noted that dozens of developer subdomains on Pushwoosh’s main domain still point to JSC Avantel, an Internet provider based in Novosibirsk, Russia.

WAR GAMES

Pushwoosh employees posing at a company laser tag event.

Edwards said the U.S. Army’s app had a custom Pushwoosh configuration that did not appear on any other customer implementation.

“It had an extremely custom setup that existed nowhere else,” Edwards said. “Originally, it was an in-app Web browser, where it integrated a Pushwoosh javascript so that any time a user clicked on links, data went out to Pushwoosh and they could push back whatever they wanted through the in-app browser.”

An Army Times article published the day after the Reuters story ran said at least 1,000 people downloaded the app, which “delivered updates for troops at the National Training Center on Fort Irwin, Calif., a critical waypoint for deploying units to test their battlefield prowess before heading overseas.”

In April 2022, roughly 4,500 Army personnel converged on the National Training Center for a war games exercise on how to use lessons learned from Russia’s war against Ukraine to prepare for future fights against a major adversary such as Russia or China.

Edwards said despite Pushwoosh’s many prevarications, the company’s software doesn’t appear to have done anything untoward to its customers or users.

“Nothing they did has been seen to be malicious,” he said. “Other than completely lying about where they are, where their data is being hosted, and where they have infrastructure.”

GOV 311

Edwards also found Pushwoosh’s technology embedded in nearly two dozen mobile apps that were sold to cities and towns across Illinois as a way to help citizens access general information about their local communities and officials.

The Illinois apps that bundled Pushwoosh’s technology were produced by a company called Government 311, which is owned by Bill McCarty, the current director of the Springfield Office of Budget and Management. A 2014 story in The State Journal-Register said Gov 311’s pricing was based on population, and that the app would cost around $2,500 per year for a city with approximately 25,000 people.

McCarty told KrebsOnSecurity that his company stopped using Pushwoosh “years ago,” and that it now relies on its own technology to provide push notifications through its 311 apps.

But Edwards found some of the 311 apps still try to phone home to Pushwoosh, such as the 311 app for Riverton, Ill.

“Riverton ceased being a client several years ago, which [is] probably why their app was never updated to change out Pushwoosh,” McCarty explained. “We are in the process of updating all client apps and a website refresh. As part of that, old unused apps like Riverton 311 will be deleted.”

FOREIGN ADTECH THREAT?

Edwards said it’s far from clear how many other state and local government apps and Web sites rely on technology that sends user data to U.S. adversaries overseas. In July, Congress introduced an amended version of the Intelligence Authorization Act for 2023, which included a new section focusing on data drawn from online ad auctions that could be used to geolocate individuals or gain other information about them.

Business Insider reports that if this section makes it into the final version — which the Senate also has to pass — the Office for the Director of National Intelligence (ODNI) will have 60 days after the Act becomes law to produce a risk assessment. The assessment will look into “the counterintelligence risks of, and the exposure of intelligence community personnel to, tracking by foreign adversaries through advertising technology data,” the Act states.

Edwards says he’s hoping those changes pass, because what he found with Pushwoosh is likely just a drop in a bucket.

“I’m hoping that Congress acts on that,” he said. “If they were to put a requirement that there’s an annual audit of risks from foreign ad tech, that would at least force people to identify and document those connections.”

Researchers Quietly Cracked Zeppelin Ransomware Keys

Peter is an IT manager for a technology manufacturer that got hit with a Russian ransomware strain called “Zeppelin” in May 2020. He’d been on the job less than six months, and because of the way his predecessor architected things, the company’s data backups also were encrypted by Zeppelin. After two weeks of stalling their extortionists, Peter’s bosses were ready to capitulate and pay the ransom demand. Then came the unlikely call from an FBI agent. “Don’t pay,” the agent said. “We’ve found someone who can crack the encryption.”

Peter, who spoke candidly about the attack on condition of anonymity, said the FBI told him to contact a cybersecurity consulting firm in New Jersey called Unit 221B, and specifically its founder — Lance James. Zeppelin sprang onto the crimeware scene in December 2019, but it wasn’t long before James discovered multiple vulnerabilities in the malware’s encryption routines that allowed him to brute-force the decryption keys in a matter of hours, using nearly 100 cloud computer servers.

In an interview with KrebsOnSecurity, James said Unit 221B was wary of advertising its ability to crack Zeppelin ransomware keys because it didn’t want to tip its hand to Zeppelin’s creators, who were likely to modify their file encryption approach if they detected it was somehow being bypassed.

This is not an idle concern. There are multiple examples of ransomware groups doing just that after security researchers crowed about finding vulnerabilities in their ransomware code.

“The minute you announce you’ve got a decryptor for some ransomware, they change up the code,” James said.

But he said the Zeppelin group appears to have stopped spreading their ransomware code gradually over the past year, possibly because Unit 221B’s referrals from the FBI let them quietly help nearly two dozen victim organizations recover without paying their extortionists.

In a blog post published today to coincide with a Black Hat Dubai talk on their discoveries, James and co-author Joel Lathrop said they were motivated to crack Zeppelin after the ransomware gang started attacking nonprofit and charity organizations.

“What motivated us the most during the leadup to our action was the targeting of homeless shelters, nonprofits and charity organizations,” the two wrote. “These senseless acts of targeting those who are unable to respond are the motivation for this research, analysis, tools, and blog post. A general Unit 221B rule of thumb around our offices is: Don’t [REDACTED] with the homeless or sick! It will simply trigger our ADHD and we will get into that hyper-focus mode that is good if you’re a good guy, but not so great if you are an ***hole.”

The researchers said their break came when they understood that while Zeppelin used three different types of encryption keys to encrypt files, they could undo the whole scheme by factoring or computing just one of them: An ephemeral RSA-512 public key that is randomly generated on each machine it infects.

“If we can recover the RSA-512 Public Key from the registry, we can crack it and get the 256-bit AES Key that encrypts the files!” they wrote. “The challenge was that they delete the [public key] once the files are fully encrypted. Memory analysis gave us about a 5-minute window after files were encrypted to retrieve this public key.”

Unit 221B ultimately built a “Live CD” version of Linux that victims could run on infected systems to extract that RSA-512 key. From there, they would load the keys into a cluster of 800 CPUs donated by hosting giant Digital Ocean that would then start cracking them. The company also used that same donated infrastructure to help victims decrypt their data using the recovered keys.

A typical Zeppelin ransomware note.

Jon is another grateful Zeppelin ransomware victim who was aided by Unit 221B’s decryption efforts. Like Peter, Jon asked that his last name and that of his employer be omitted from the story, but he’s in charge of IT for a mid-sized managed service provider that got hit with Zeppelin in July 2020.

The attackers that savaged Jon’s company managed to phish credentials and a multi-factor authentication token for some tools the company used to support customers, and in short order they’d seized control over the servers and backups for a healthcare provider customer.

Jon said his company was reluctant to pay a ransom in part because it wasn’t clear from the hackers’ demands whether the ransom amount they demanded would provide a key to unlock all systems, and that it would do so safely.

“They want you to unlock your data with their software, but you can’t trust that,” Jon said. “You want to use your own software or someone else who’s trusted to do it.”

In August 2022, the FBI and the Cybersecurity & Infrastructure Security Agency (CISA) issued a joint warning on Zeppelin, saying the FBI had “observed instances where Zeppelin actors executed their malware multiple times within a victim’s network, resulting in the creation of different IDs or file extensions, for each instance of an attack; this results in the victim needing several unique decryption keys.”

The advisory says Zeppelin has attacked “a range of businesses and critical infrastructure organizations, including defense contractors, educational institutions, manufacturers, technology companies, and especially organizations in the healthcare and medical industries. Zeppelin actors have been known to request ransom payments in Bitcoin, with initial amounts ranging from several thousand dollars to over a million dollars.”

The FBI and CISA say the Zeppelin actors gain access to victim networks by exploiting weak Remote Desktop Protocol (RDP) credentials, exploiting SonicWall firewall vulnerabilities, and phishing campaigns. Prior to deploying Zeppelin ransomware, actors spend one to two weeks mapping or enumerating the victim network to identify data enclaves, including cloud storage and network backups, the alert notes.

Jon said he felt so lucky after connecting with James and hearing about their decryption work, that he toyed with the idea of buying a lottery ticket that day.

“This just doesn’t usually happen,” Jon said. “It’s 100 percent like winning the lottery.”

By the time Jon’s company got around to decrypting their data, they were forced by regulators to prove that no patient data had been exfiltrated from their systems. All told, it took his employer two months to fully recover from the attack.

“I definitely feel like I was ill-prepared for this attack,” Jon said. “One of the things I’ve learned from this is the importance of forming your core team and having those people who know what their roles and responsibilities are ahead of time. Also, trying to vet new vendors you’ve never met before and build trust relationships with them is very difficult to do when you have customers down hard now and they’re waiting on you to help them get back up.”

A more technical writeup on Unit 221B’s discoveries (cheekily titled “0XDEAD ZEPPELIN”) is available here.