Posts

Algolia gets a new CEO as founder steps down

Search-as-a-service startup Algolia is announcing some changes at the helm of the startup. Co-founder and CEO Nicolas Dessaigne is transitioning to a non-operational role at the company. He’ll still be a board member, but Bernadette Nixon is joining the company to take on the CEO position.

Algolia is building a search engine API. The company doesn’t want to build the next Google. Instead, it wants to power the search box on your website or app with instant letter-by-letter search results.

The company is managing the search feature on Slack, Stripe, Under Armour, Twitch and 9,000 other companies. At its current run rate, Algolia processes 1.2 trillion searches a year. The company says it touches 1 in 6 web users each day.

“The story started right after the Series C,” Dessaigne told me. Algolia raised a $110 million Series C round at the end of 2019. “I was super excited but what was most exciting for me was the potential of the company.”

“Someone with more go-to-market experience would probably be a better person at achieving that potential,” he continued.

I asked more directly whether the decision to replace him as CEO came from the board of the company or not. “It really started on my side. The board was supportive of the decision but it didn’t come from them,” he said.

Nixon was previously the CEO of Alfresco, the company that developed an open source enterprise content-management startup that was acquired by private equity firm Thomas H. Lee Partners in 2018. In the past, she held various positions as chief revenue officer, executive vice president of sales and senior vice president of corporate sales in different software companies.

As you can see, Nixon has a ton of experience when it comes to sales and operations in general. Her experience will be valuable when it comes to scaling the startup.

“I’m excited to be now part of the Algolia team and to be leading the company as of today,” Nixon told me. Accel, the VC firm that led the Series C round in Algolia, was also an investor in Alfresco.

The transition is going to take a couple of months and Dessaigne will stick around until July. He says that he doesn’t have any concrete plan about what he’s going to do next.

Over the past year, Algolia has been ramping up executive hires. Jean-Louis Baffier joined as chief revenue officer, Ashley Stirrup joined as chief marketing officer, Kristie Rodenbush joined as chief people officer and Iain Hassall joined as chief financial officer. In other words, Algolia is growing up and preparing for the next phase. Now let’s see if it leads to an IPO or an acquisition by a bigger player.

Microsoft launches Project Bonsai, its new machine teaching service for building autonomous systems

At its Build developer conference, Microsoft today announced that Project Bonsai, its new machine teaching service, is now in public preview.

If that name sounds familiar, it’s probably because you remember that Microsoft acquired Bonsai, a company that focuses on machine teaching, back in 2018. Bonsai combined simulation tools with different machine learning techniques to build a general-purpose deep reinforcement learning platform, with a focus on industrial control systems.

It’s maybe no surprise then that Project Bonsai, too, has a similar focus on helping businesses teach and manage their autonomous machines. “With Project Bonsai, subject-matter experts can add state-of-the-art intelligence to their most dynamic physical systems and processes without needing a background in AI,” the company notes in its press materials.

“The public preview of Project Bonsai builds on top of the Bonsai acquisition and the autonomous systems private preview announcements made at Build and Ignite of last year,” a Microsoft spokesperson told me.

Interestingly, Microsoft notes that project Bonsai is only the first block of a larger vision to help its customers build these autonomous systems. The company also stresses the advantages of machine teaching over other machine learning approaches, especially the fact that it’s less of a black box approach than other methods, which makes it easier for developers and engineers to debug systems that don’t work as expected.

In addition to Bonsai, Microsoft also today announced Project Moab, an open-source balancing robot that is meant to help engineers and developers learn the basics of how to build a real-world control system. The idea here is to teach the robot to keep a ball balanced on top of a platform that is held by three arms.

Potential users will be able to either 3D-print the robot themselves or buy one when it goes on sale later this year. There is also a simulation, developed by MathWorks, that developers can try out immediately.

“You can very quickly take it into areas where doing it in traditional ways would not be easy, such as balancing an egg instead,” said Mark Hammond, Microsoft general manager for Autonomous Systems. “The point of the Project Moab system is to provide that playground where engineers tackling various problems can learn how to use the tooling and simulation models. Once they understand the concepts, they can apply it to their novel use case.”

Gremlin brings chaos engineering to Windows platform

Chaos engineering is about helping companies set up worst-case scenarios and testing them to see what causes the operating system to fall over, but up until now, it has mostly been for teams running Linux servers. Gremlin, the startup that offers Chaos Engineering as a Service, released a new tool to give engineers working on Microsoft Windows systems access to a similar set of experiments.

Gremlin co-founder and CEO Kolton Andrus says that the four-year-old company started with Linux support, then moved to Docker containers and Kubernetes, but there has been significant demand for Windows support, and the company decided it was time to build this into the platform too.

“The same types of failure can occur, but it happens in different ways on different operating systems. And people need to be able to respond to that. So it’s been the blind spot, and we [decided to] prioritize the types of experiments that people [running Windows] need the most,” he said.

He added, “What we’re launching here is that core set of capabilities for customers so they can go out and get started right away.”

To that end, the Gremlin Windows agent lets engineers run experiments on shutdown, CPU, disk, I/O, memory and latency attacks. It’s worth noting that a third of the world’s servers still run on Windows, and having this ability to test these systems in this way has been mostly confined to companies that could afford to build their own systems in-house.

What Gremlin is doing for Windows is what it has done for the other supported systems. It’s enabling any company to take advantage of chaos engineering tools to help prevent system failure. During the pandemic, as some systems have become flooded with traffic, having this ability to experiment with different worst-case scenarios and figuring out what brings your system to its knees is more important than ever.

The Gremlin Windows agent not only gives the company a wider range of operating system support, it also broadens its revenue base, which is also increasingly important at a time of economic uncertainty.

The company, which is based in the San Francisco area, was founded in 2016 and has raised more than $26 million, according to Crunchbase data. The company raised the bulk of that, $18 million, in 2018.

Microsoft launches Azure Synapse Link to help enterprises get faster insights from their data

At its Build developer conference, Microsoft today announced Azure Synapse Link, a new enterprise service that allows businesses to analyze their data faster and more efficiently, using an approach that’s generally called “hybrid transaction/analytical processing” (HTAP). That’s a mouthful; it essentially enables enterprises to use the same database system for analytical and transactional workloads on a single system. Traditionally, enterprises had to make some trade-offs between either building a single system for both that was often highly over-provisioned or maintain separate systems for transactional and analytics workloads.

Last year, at its Ignite conference, Microsoft announced Azure Synapse Analytics, an analytics service that combines analytics and data warehousing to create what the company calls “the next evolution of Azure SQL Data Warehouse.” Synapse Analytics brings together data from Microsoft’s services and those from its partners and makes it easier to analyze.

“One of the key things, as we work with our customers on their digital transformation journey, there is an aspect of being data-driven, of being insights-driven as a culture, and a key part of that really is that once you decide there is some amount of information or insights that you need, how quickly are you able to get to that? For us, time to insight and a secondary element, which is the cost it takes, the effort it takes to build these pipelines and maintain them with an end-to-end analytics solution, was a key metric we have been observing for multiple years from our largest enterprise customers,” said Rohan Kumar, Microsoft’s corporate VP for Azure Data.

Synapse Link takes the work Microsoft did on Synaps Analytics a step further by removing the barriers between Azure’s operational databases and Synapse Analytics, so enterprises can immediately get value from the data in those databases without going through a data warehouse first.

“What we are announcing with Synapse Link is the next major step in the same vision that we had around reducing the time to insight,” explained Kumar. “And in this particular case, a long-standing barrier that exists today between operational databases and analytics systems is these complex ETL (extract, transform, load) pipelines that need to be set up just so you can do basic operational reporting or where, in a very transactionally consistent way, you need to move data from your operational system to the analytics system, because you don’t want to impact the performance of the operational system in any way because that’s typically dealing with, depending on the system, millions of transactions per second.”

ETL pipelines, Kumar argued, are typically expensive and hard to build and maintain, yet enterprises are now building new apps — and maybe even line of business mobile apps — where any action that consumers take and that is registered in the operational database is immediately available for predictive analytics, for example.

From the user perspective, enabling this only takes a single click to link the two, while it removes the need for managing additional data pipelines or database resources. That, Kumar said, was always the main goal for Synapse Link. “With a single click, you should be able to enable real-time analytics on your operational data in ways that don’t have any impact on your operational systems, so you’re not using the compute part of your operational system to do the query, you actually have to transform the data into a columnar format, which is more adaptable for analytics, and that’s really what we achieved with Synapse Link.”

Because traditional HTAP systems on-premises typically share their compute resources with the operational database, those systems never quite took off, Kumar argued. In the cloud, with Synapse Link, though, that impact doesn’t exist because you’re dealing with two separate systems. Now, once a transaction gets committed to the operational database, the Synapse Link system transforms the data into a columnar format that is more optimized for the analytics system — and it does so in real time.

For now, Synapse Link is only available in conjunction with Microsoft’s Cosmos DB database. As Kumar told me, that’s because that’s where the company saw the highest demand for this kind of service, but you can expect the company to add support for available in Azure SQL, Azure Database for PostgreSQL and Azure Database for MySQL in the future.

Microsoft launches industry-specific cloud solutions, starting with healthcare

Microsoft today announced the launch of the Microsoft Cloud for Healthcare, an industry-specific cloud solution for healthcare providers. This is the first in what is likely going to be a set of cloud offerings that target specific verticals and extends a trend we’ve seen among large cloud providers (especially Google) that tailor specific offerings to the needs of individual industries.

“More than ever, being connected is critical to create an individualized patient experience,” writes Tom McGuinness, corporate vice president, Worldwide Health at Microsoft, and Dr. Greg Moore, corporate vice president, Microsoft Health, in today’s announcement. “The Microsoft Cloud for Healthcare helps healthcare organizations to engage in more proactive ways with their patients, allows caregivers to improve the efficiency of their workflows and streamline interactions with Classified as Microsoft Confidential patients with more actionable results.”

Like similar Microsoft-branded offerings from the company, Cloud for Healthcare is about bringing together a set of capabilities that already exist inside of Microsoft. In this case, that includes Microsoft 365, Dynamics, Power Platform and Azure, including Azure IoT for monitoring patients. The solution sits on top of a common data model that makes it easier to share data between applications and analyze the data they gather.

“By providing the right information at the right time, the Microsoft Cloud for Healthcare will help hospitals and care providers better manage the needs of patients and staff and make resource deployments more efficient,” Microsoft says in its press materials. “This solution also improves end-to-end security compliance and accessibility of data, driving better operational outcomes.”

Since Microsoft never passes up a chance to talk up Teams, the company also notes that its communications service will allow healthcare workers to more efficiently communicate with each other, but it also notes that Teams now includes a Bookings app to help its users — including healthcare providers — schedule, manage and conduct virtual visits in Teams. Some of the healthcare systems that are already using Teams include St. Luke’s University Health Network, Stony Brook Medicine, Confluent Health and Calderdale & Huddersfield NHS Foundation Trust in the U.K.

In addition to Microsoft’s own tools, the company is also working with its large partner ecosystem to provide healthcare providers with specialized services. These include the likes of Epic, Allscripts, GE Healthcare, Adaptive Biotechnologies and Nuance.

Electric gets another $7 million in funding from 01 Advisors and the Slack Fund

Electric, a platform that aims to put IT departments in the cloud, today announced new funding following a continuation of its Series B earlier this year.

Dick Costolo and Adam Bain (01 Advisors) and the Slack Fund participated in the $7 million capital infusion.

01 Advisors put up the majority of the financing ($5 million) with the Slack Fund putting up a little under $1 million and other insiders covering the rest, according to Electric founder and CEO Ryan Denehy.

The funding situation with Electric is a bit unique. Electric raised a $25 million Series B round led by GGV in January of 2019. In March of this year, just before the lockdown, the company reopened the Series B at a higher valuation to make room for Dick Costolo and Adam Bain, raising an additional $14.5 million.

Then the coronavirus pandemic rocked the globe. On Monday March 9, the stock market felt it, triggering a temporary halt on trading. The following week was total financial chaos.

That’s when Adam Bain called up Denehy again. They ‘rapped out’ about the potential for Electric during this turbulent time.

“The increase in remote work is going to be dramatic,” said Denehy, relaying his conversation with Bain. “Larger companies are going to get smarter about budgeting and there is a lot of urgency for them to find ways to spend money around back office tasks like IT more efficiently. Electric becomes more appealing because, dollar for dollar, it’s a lot more efficient than building a big IT department.”

The first week of April, Bain called Denehy again, this time saying that 01 Advisors wanted to put in more money into Electric.

Electric is a platform designed to support the existing IT department of an organization, or in some cases, replace an outsourced IT department. Most of IT’s responsibilities focus on administration, distribution and maintenance of software programs. Electric allows IT to install its software on every corporate machine, giving the department a bird’s-eye view of the organization’s IT situation. It also aims to give IT departments more time to focus on real problem-solving and troubleshooting tasks.

From their own machine, lead IT professionals can grant and revoke permissions, assign roles and ensure all employees’ software is up to date.

Electric is also integrated with the APIs of top software programs, like Dropbox and G-suite, letting IT handle most of their day-to-day tasks through the Electric dashboard. Moreover, Electric is also integrated with Slack, letting folks within the organization flag an issue or ask a question from the platform where they spend the most time.

“The biggest challenge for Electric is keeping up with demand,” said Jason Spinell from the Slack Fund, who also mentioned that he passed on investing in Electric’s seed round and is “excited to sort of rectify [his] mistake.”

Electric also added a new self-service product that can live in the dock, letting employees look at all the software applications provided by the organization from their remote office.

“There are so many stretched IT departments now that have to do a lot more with a lot less,” said Denehy. “There are also companies who were working with an outsourced IT provider and relied on them showing up to the office a few times a week, and all of a sudden that doesn’t work anymore.”

With the current ecosystem, Electric is continuing to spend on marketing but with 180 percent increase in interest from potential clients in the pipeline, according to Denehy.

Editor’s Note: This article has been updated to reflect the accurate amount invested by participants in the round.

Verizon wraps up BlueJeans acquisition lickety split

When Verizon (which owns this publication) announced it was buying video conferencing company BlueJeans for around $500 million last month, you probably thought it was going take awhile to bake, but the companies announced today that they has closed the deal.

While it’s crystal clear that video conferencing is a hot item during the pandemic, all sides maintained that this deal was about much more than the short-term requirements of COVID-19. In fact, Verizon saw an enterprise-grade video conferencing platform that would fit nicely into its 5G strategy around things like tele-medicine and online learning.

They believe these needs will far outlast the current situation, and BlueJeans puts them in good shape to carry out a longer-term video strategy, especially on the burgeoning 5G platform. As BlueJean’s CEO Quentin Gallivan and co-founders, Krish Ramakrishnan and Alagu Periyannan reiterated in a blog post today announcing the deal has been finalized, they saw a lot of potential for growth inside the Verizon Business family that would have been difficult to achieve as a stand-alone company.

“Today, organizations are relying on connectivity and digital communications now more than ever. As Verizon announced, adding BlueJeans’ trusted, enterprise-grade video conferencing and event platform to the company’s Advanced Communications portfolio is critical to keep businesses, from small organizations to some of the world’s largest multinational brands, operating at the highest level,” the trio wrote.

As Alan Pelz-Sharpe, founder and principal analyst at Deep Analysis told TechCrunch at the time of the acquisition announcement, Verizon got a good deal here.

Verizon is getting one of the only true enterprise-grade online conferencing systems in the market at a pretty low price,” he told TechCrunch. “On one level, all these systems do pretty much the same thing, but BlueJeans has always prided itself on superior sound and audio quality. It is also a system that scales well and can handle large numbers of participants as well, if not better, than its nearest competitors.

BlueJean brings with it 15,000 enterprise customers. It raised $175 million since its founding in 2009.

GO1, an enterprise learning platform, picks up $40M from Microsoft, Salesforce and more

With a large proportion of knowledge workers doing now doing their jobs from home, the need for tools to help them feel connected to their profession can be as important as tools to, more practically, keep them connected. Today, a company that helps do precisely that is announcing a growth round of funding after seeing engagement on its platform triple in the last month.

GO1.com, an online learning platform focused specifically on professional training courses (both those to enhance a worker’s skills as well as those needed for company compliance training), is today announcing that it has raised $40 million in funding, a Series C that it plans to use to continue expanding its business. The startup was founded in Brisbane, Australia and now has operations also based out of San Francisco — it was part of a Y Combinator cohort back in 2015 — and more specifically, it wants to continue growth in North America, and to continue expanding its partner network.

GO1 not disclosing its valuation but we are asking. It’s worth pointing out that not only has it seen engagement triple in the last month as companies turn to online learning to keep users connected to their professional lives even as they work among children and house pets, noisy neighbours, dirty laundry, sourdough starters, and the rest (and that’s before you count the harrowing health news we are hit with on a regular basis). But even beyond that, longer term GO1 has shown some strong signs that speak of its traction.

It counts the likes of the University of Oxford, Suzuki, Asahi and Thrifty among its 3,000+ customers, with more than 1.5 million users overall able to access over 170,000 courses and other resources provided by some 100 vetted content partners. Overall usage has grown five-fold over the last 12 months. (GO1 works both with in-house learning management systems or provides its own.)

“GO1’s growth over the last couple of months has been unprecedented and the use of online tools for training is now undergoing a structural shift,” said Andrew Barnes, CEO of GO1, in a statement. “It is gratifying to fill an important void right now as workers embrace online solutions. We are inspired about the future that we are building as we expand our platform with new mediums that reach millions of people every day with the content they need.”

The funding is coming from a very strong list of backers: it’s being co-led by Madrona Venture Group and SEEK — the online recruitment and course directory company that has backed a number of edtech startups, including FutureLearn and Coursera — with participation also from Microsoft’s venture arm M12; new backer Salesforce Ventures, the investing arm of the CRM giant; and another previous backer, Our Innovation Fund.

Microsoft is a strategic backer: GO1 integrated with Teams, so now users can access GO1 content directly via Microsoft’s enterprise-facing video and messaging platform.

“GO1 has been critical for business continuity as organizations navigate the remote realities of COVID-19,” said Nagraj Kashyap, Microsoft Corporate Vice President and Global Head of M12, in a statement. “The GO1 integration with Microsoft Teams offers a seamless learning experience at a time when 75 million people are using the application daily. We’re proud to invest in a solution helping keep employees learning and businesses growing through this time.”

Similarly, Salesforce is also coming in as a strategic, integrating this into its own online personal development products and initiatives.

“We are excited about partnering with GO1 as it looks to scale its online content hub globally. While the majority of corporate learning is done in person today, we believe the new digital imperative will see an acceleration in the shift to online learning tools. We believe GO1 fits well into the Trailhead ecosystem and our vision of creating the life-long learner journey,” said Rob Keith, Head of Australia, Salesforce Ventures, in a statement.

Working remotely has raised a whole new set of challenges for organizations, especially those whose employees typically have never before worked for days, weeks and months outside of the office.

Some of these have been challenges of a more basic IT nature: getting secure access to systems on the right kinds of machines and making sure people can communicate in the ways that they need to to get work done.

But others are more nuanced and long-term but actually just as important, such as making sure people remain in a healthy state of mind about work. Education is one way of getting them on the right track: professional development is not only useful for the person to do her or his job better, but it’s a way to motivate people, to focus their minds, and take a rest from their routines, but in a way that still remains relevant to work.

GO1 is absolutely not the only company pursuing this opportunity. Others include Udemy and Coursera, which have both come to enterprise after initially focusing more on traditional education plays. And LinkedIn Learning (which used to be known as Lynda, before LinkedIn acquired it and shifted the branding) was a trailblazer in this space.

For these, enterprise training sits in a different strategic place to GO1, which started out with compliance training and onboarding of employees before gravitating into a much wider set of topics that range from photography and design, through to Java, accounting, and even yoga and mindfulness training and everything in between.

It’s perhaps the directional approach, alongside its success, that have set GO1 apart from the competition and that has attracted the investment, which seems to have come ahead even of the current boost in usage.

“We met GO1 many months before COVID-19 was on the tip of everyone’s tongue and were impressed then with the growth of the platform and the ability of the team to expand their corporate training offering significantly in North America and Europe,” commented S. Somasegar, managing director, Madrona Venture Group, in a statement. “The global pandemic has only increased the need to both provide training and retraining – and also to do it remotely. GO1 is an important link in the chain of recovery.” As part of the funding Somasegar will join the GO1 board of directors.

Notably, GO1 is currently making all COVID-19 related learning resources available for free “to help teams continue to perform and feel supported during this time of disruption and change,” the company said.

Arculus raises €16M to upgrade assembly lines with its ‘modular production platform’

Arculus, the Ingolstadt, Germany-based startup that has developed a “modular production platform” to bring assembly lines into the 21st century, has raised €16 million in Series A investment.

Leading the round is European venture firm Atomico, with participation from Visionaries Club and previous investor La Famiglia. Arculus says it will use the injection of capital to “strengthen product development, broaden customer base and prepare for a global rollout”.

As part of the investment, Atomico partner Siraj Khaliq is joining the Arculus board. (Khaliq seems to be on a bit of a run at the moment after quietly leading the firm’s investment in quantum computing company PsiQuantum last month.)

Founded in 2016, Arculus already works with some of the leading manufacturing companies across a range of industries. They include Siemens in robotics, heating, ventilation and air conditioning, Viessmann in logistics, and Audi in automotive.

Its self-described mission is to transform the “one-dimensional” assembly line of the 20th century into a more flexible modular production process that is capable of manufacturing today’s most complex products in a much more efficient way.

Instead of a single line with a conveyor belt, a factory powered by Arculus’ hardware and software is made up of modules in which individual tasks are performed and the company’s robots — dubbed “arculees” — move objects between these modules automatically based on which stations are free at that moment. Underlying this system is the assembly priority chart, a tree of interdependencies that connects all the processes needed to complete individual products.

That’s in contrast to more traditional linear manufacturing, which, claims Arculus, hasn’t been able to keep up as demand for customisation increases and “innovation cycles speed up”.

Explains Fabian Rusitschka, co-founder and CEO of Arculus: “Manufacturers can hardly predict what their customers will demand in the future, but they need to invest in production systems designed for specific outputs that will last for years. With Modular Production we can now ensure optimal productivity for our customers, whatever the volume or mix. This technological shift in manufacturing, from linear to bespoke, has been long overdue but for manufacturers looking ahead at the coming decades of shifting consumer buying behaviours it is mission critical to survival”.

To that end, Arculus is making some bold claims, namely that the company’s technology increases worker productivity by 30% and reduces space consumption by 20%. It also reckons it can save its customers up to €155 million per plant every year “at full implementation”.

Siraj Khaliq, Partner at Atomico, says the manufacturing sector “is huge and the inefficiencies are well known”.

“We estimate that the auto industry alone could save nearly $100bn, were all manufacturers to adopt Arculus’s modular production technology,” he tells TechCrunch. “And beyond auto, their technology applies to any linear/assembly line manufacturing process – in time perhaps a tenfold greater market still. We’ve already seen the Covid-19 crisis hugely boost interest in the wave of startups democratizing automation, as companies try to build resilience into their supply chains. If you’re an exec thinking through this kind of thing right now, the way we see it, using Arculus’s technology is just common sense”.

Asked why it is only now that assembly lines can be reinvented, the Atomico VC says a number of building blocks weren’t in place until now. They include cheap, versatile sensors, reliable connectivity, “sufficiently powerful compute resources”, machine vision, and “learning-driven” control systems.

“And even if the tech could have been deployed, the motivation doesn’t come until you buckle under the pressure of increasing product customisation,” he says. “High-speed linear production lines are pretty efficient if you’re only producing one thing, ideally in one colour. But as this has become less and less the case, the industry reacted by incrementally improving, such as adding sub-assemblies that feed into the main line. You can only go so far with that… to be really efficient you’ve got to start fresh and be modular from the ground up. That’s hard”.

Meanwhile, Arculus also counts a number of German entrepreneurs as previous backers. They include Hakan Koc (founder of Auto 1), Johannes Reck (founder of GetYourGuide), Valentin Stalf (founder of N26), as well as the founders of Flixbus.

(Formerly Augean) Burro is giving a helping hand to field workers

Rather than focusing on robots that will replace human workers outright, the company has created a semi-autonomous robotic cart that saves pickers a long trip.