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Zoom founder and CEO Eric Yuan will speak at Disrupt 2020

The coronavirus pandemic has bruised and battered many technology startups, but it has also boosted a small few. One such company is Zoom, which has shouldered the task of keeping us connected to one another in the midst of remote work and social distancing.

So, of course, we’re absolutely thrilled to have the chance to chat with Zoom founder and CEO Eric Yuan at Disrupt 2020 online.

Yuan moved to Silicon Valley in 1997 after being rejected for a work visa nine times. He got a job at WebEx and, upon the company’s acquisition by Cisco, became VP of Engineering at the company. He pitched an idea for a mobile-friendly video conferencing system that was rejected by his higher-ups.

And thus, Zoom was born.

Zoom launched in 2011 and quickly became one of the biggest teleconferencing platforms in the world, competing with the likes of Google and Cisco. The company has investors like Emergence, Horizon Ventures, and Sequoia, and ultimately filed to go public in 2019.

With some of the most reliable video conferencing software on the market, a tiered pricing structure that’s friendly to average users and massive enterprises alike, and a lively ecosystem of apps and bots on the Zoom App Marketplace, Zoom was well poised to be a public company. In fact, Zoom popped 81 percent in its first day of trading on the Nasdaq, garnering a valuation of $16 billion at the time.

But few could have prepared the company for the explosive growth it would see in 2020.

The coronavirus pandemic necessitated access to a reliable and user-friendly video conferencing software for everyone, not just companies moving to remote work. People used Zoom for family dinners, cocktail hours with friends, first dates, and religious gatherings.

In fact, Zoom reported 300 million daily active participants in April.

But that growth led to increased scrutiny of the business and the product. The company was beset by security issues and had to pause product innovation to focus its energy on resolving those issues.

We’ll talk to Yuan about the growing pains the company went through, his plans for Zoom’s future, the acceleration in changing user behavior, and more.

It’ll be a conversation you won’t want to miss.

Disrupt 2020 runs from September 14 to September 18, and the show will be completely virtual. That means it’s easier than ever to attend and engage with the show. There are just a few Digital Pro Passes left at the $245 price – once they are gone, prices will increase. Discounts are available for current students and non-profit/government employees. Or if you are a founder you can exhibit and be able to generate leads even before the event kicks off at your virtual booth for $445. Get your tickets today.

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Salesforce announces a new mobile collaboration tool for sales called Anywhere

Even before the pandemic pushed most employees to work from home, sales people often worked outside of the office. Salesforce introduced a new tool today at the Trailheadx Conference called Salesforce Anywhere that’s designed to let teams collaborate and share data wherever they happen to be.

Salesforce VP of product, Michael Machado says that the company began thinking about the themes of working from anywhere pre-COVID. “We were really thinking across the board what a mobile experience would be for the end users that’s extremely opinionated, really focuses on the jobs to be done and is optimized for what workers need and how that user experience can be transformed,” Machado explained.

As the pandemic took hold and the company saw how important collaboration was becoming in a digital context, the idea of an app like this took on a new sense of urgency. “When COVID happened, it really added fuel to the fire as we looked around the market and saw that this is a huge need with our customers going through a major transformation, and we wanted to be there to support them in Salesforce with kind of a native experience,” he said.

The idea is to move beyond the database and help surface the information that matters most to individual sales people based on their pipelines. “So we’re going to provide real time alerts so users are able to subscribe to their own alerts that they want to be notified about, whether it’s based on a list they use or a report that they work off of [in Salesforce], but also at the granularity of a single field in Salesforce,” he said.

Employees can then share information across a team, and have chats related to that information. While there are other chat tools out there, Machado says that this tool is focused on sharing Salesforce data, rather than being general purpose like Slack or any other business chat tool.

Image Credit: Salesforce

 

Salesforce sees this as another way to remove the complexity of working in CRM. It’s not a secret that sales people don’t love entering customer information into CRM tools, so the company is attempting to leverage that information to make it worth their while. If the tool isn’t creating a layer of work just for record keeping’s sake, but actually taking advantage of that information to give the sales person key information about their pipeline when it matters most, that makes the record keeping piece more attractive. Being able to share and communicate around that information is another advantage.

This also creates a new collaboration layer that is increasingly essential with workers spread out and working from home. Even when we return to some semblance of normal, sales people on the road can use Anywhere to collaborate, communicate and stay on top of their tasks.

The new tool will be available in beta in July. The company expects to make it generally available some time in the fourth quarter this year.

Lightrun raises $4M for its continuous debugging and observability platform

Lightrun, a Tel Aviv-based startup that makes it easier for developers to debug their production code, today announced that it has raised a $4 million seed round led by Glilot Capital Partners, with participation from a number of engineering executives from several Fortune 500 firms.

The company was co-founded by Ilan Peleg (who, in a previous life, was a competitive 800m runner) and Leonid Blouvshtein, with Peleg taking the CEO role and Blouvshtein the CTO position.

The overall idea behind Lightrun is that it’s too hard for developers to debug their production code. “In today’s world, whenever a developer issues a new software version and deploys it into production, the only way to understand the application’s behavior is based on log lines or metrics which were defined during the development stage,” Peleg explained. “The thing is, that is simply not enough. We’ve all encountered cases of missing a very specific log line when trying to troubleshoot production issues, then having to release a new hotfix version in order to add this specific logline, or — alternatively — reproduce the bug locally to better understand the application’s behavior.”

Image Credits: Lightrun

With Lightrun, as the co-founders showed me in a demo, developers can easily add new logs and metrics to their code from their IDE and then receive real-time data from their real production or development environments. For that to work, they need to have the Lightrun agent installed, but the overhead here is generally low because the agent sits idle until it is needed. In the IDE, the experience isn’t all that different from setting a traditional breakpoint in a debugger — only that there is no break. Lightrun can also use existing logging tools like Datadog to pipe its logging data to them.

While the service’s agent is agnostic about the environment it runs in, the company currently only supports JVM languages. Blouvshtein noted that building JVM language support was likely harder than building support for other languages and the company plans to launch support for more languages in the future.

“We make a point of investing in technologies that transform big industries,” said Kobi Samboursky, founder and managing partner at Glilot Capital Partners . “Lightrun is spearheading Continuous Debugging and Continuous Observability, picking up where CI/CD ends, turning observability into a real-time process instead of the iterative process it is today. We’re confident that this will become DevOps and development best practices, enabling I&O leaders to react faster to production issues.”

For now, there is still a bit of an onboarding process to get started with Lightrun, though that’s generally a very short process, the team tells me. Over time, the company plans to make this a self-service process. At that point, Lightrun will likely also become more interesting to smaller teams and individual developers, though the company is mostly focused on enterprise users and, despite only really launching out of stealth today and offering limited language support, the company already has a number of paying customers, including major enterprises.

“Our strategy is based on two approaches: bottom-up and top-down. Bottom-up, we’re targeting developers, they are the end-users and we want to ensure they get a quality product they can trust to help them. We put a lot of effort into reaching out through the developer channels and communities, as well as enabling usage and getting feedback. […] Top-down approach, we are approaching R&D management like VP of R&D, R&D directors in bigger companies and then we show them how Lightrun saves company development resources and improves customer satisfaction.”

Unsurprisingly, the company, which currently has about a dozen employees, plans to use the new funding to add support for more languages and improve its service with new features, including support for tracing.

Cloud Foundry gets an updated CLI to make life easier for enterprise developers

The Cloud Foundry Foundation, the nonprofit behind the popular open-source enterprise platform-as-a-service project, is holding its developer conference today. What’s usually a bi-annual community gathering (traditionally one in Europe and one in North America) is now a virtual event, but there’s still plenty of news from the Summit, both from the organization itself and from the wider ecosystem.

After going through a number of challenging technical changes in order to adapt to the new world of containers and DevOps, the organization’s focus these days is squarely on improving the developer experience around Cloud Foundry (CF). The promise of CF, after all, has always been that it would make life easier for enterprise developers (assuming they follow the overall CF processes).

“There are really two areas of focus that our community has: number one, re-platform on Kubernetes. No major announcements about that. […] And then the secondary focus is continuing to evolve our developer experience,” Chip Childers, the executive director of the Cloud Foundry Foundation, told me ahead of today’s announcements.

At the core of the CF experience is its “cf” command-line interface(CLI). With today’s update, this is getting a number of new capabilities, mostly with an eye to giving developers more flexibility to support their own workflows.

“The cf CLI v7 was made possible through the tremendous work of a diverse, distributed group of collaborators and committers,” said Josh Collins, Cloud Foundry’s CLI project lead and senior product manager at VMware. “Modern development techniques are much simpler with Cloud Foundry as a result of the new CLI, which abstracts away the nuances of the CF API into a command-line interface that’s easy and elegant to use.”

Built on top of CF’s v3 APIs, which have been in the making for a while, the new CLI enables features like rolling app deployments for example, to allow developers to push updates without downtime. “Let’s say you have a number of instances of the application out there and you want to slowly roll instance by instance to perform the upgrade and allow traffic to be spread across both new and old versions,” explained Childers. “Being able to do that with just a simple command is a very powerful thing.”

Developers can also now run sub-steps of their “cf -push” processes. With this, they get more granular control over their deployments (“cf -push” is the command for deploying a CF application) and they now get the ability to push apps that run multiple processes, maybe for a UI process and a worker process.

In the overall Cloud Foundry ecosystem, things continue at their regular pace, with EngineerBetter, for example, joining the Cloud Foundry Foundation as a new member, Suse updating its Cloud Application Platform and long-time CF backers like anynines, Atos and Grape Up updating their respective CF-centric platforms, too. Stark & Wayne, which has long offered a managed CF solution, too, is launching new support options with the addition of college-style advisory sessions and an update to its Kubernetes-centric Gluon controller for CF deployments.

Suse launches version 2.0 of its Cloud Foundry-based Cloud Application Platform

Suse, the well-known German open-source company that went through more corporate owners than anybody can remember until it finally became independent again in 2019, has long been a champion of Cloud Foundry, the open-source platform-as-a-service project. And while you may think of Suse as a Linux distribution, today’s company also offers a number of other services, including a container platform, DevOps tools and the Suse Cloud Application Platform, based on Cloud Foundry. Today, right in time for the bi-annual (and now virtual) Cloud Foundry Summit, the company announced the launch of version 2.0 of this platform.

The promise of the Application Platform, and indeed Cloud Foundry, is that it allows for one-step application deployments and an enterprise-ready platform to host them.

The marquee feature of version 2.0 is that it now includes a new Kubernetes Operator, a standard way of packaging, deploying and managing container-based applications, which makes deploying and managing Cloud Foundry on Kubernetes infrastructure easier.

Suse President of Engineering and Innovation Thomas Di Giacomo also notes that it’s now easier to “install, operate and maintain on Kubernetes platforms anywhere — on premises and in public clouds,” and that it opens up a new path for existing Cloud Foundry users to move to a modern container-based architecture. Indeed, for the last few years, Suse has been crucial to bringing both Kubernetes support to Cloud Foundry and Cloud Foundry to Kubernetes.

Cloud Foundry, it’s worth noting, long used its home-grown container orchestration tool, which the community developed before anybody had even heard of Kubernetes. Over the course of the last few years, though, Kubernetes became the de facto standard for container management, and today, Cloud Foundry supports both its own Diego tool and Kubernetes.

Suse Cloud Application Platform 2.0 builds on and advances those efforts, incorporating several upstream technologies recently contributed by Suse to the Cloud Foundry Community,” writes Di Giacomo. “These include KubeCF, a containerized version of the Cloud Foundry Application Runtime designed to run on Kubernetes, and Project Quarks, a Kubernetes operator for automating deployment and management of Cloud Foundry on Kubernetes.”

Airtable’s Howie Liu to join us at Disrupt 2020

Collaborative enterprise software is absolutely booming, and Airtable is riding that wave in a very real way.

The company, which offers a flexible, collaborative database product, has raised more than $170 million in funding from investors like CRV, Benchmark, Coatue Management, and Thrive Capital. So it should come as no surprise that we’re simply thrilled to have Airtable cofounder and CEO Howie Liu join us at Disrupt 2020.

Liu went to Duke University before starting his first company, eTacts, which was an automated CRM system that received investment from the founders of YouTube, Powerset and Delicious, as well as investors like Ron Conway and Ashton Kutcher.

Liu then went on to lead the social CRM product for Salesforce before leaving to set his own course once again with Airtable .

Airtable was founded back in 2012 with a broad mission of democratizing software. At its essence, Airtable is a relational database. Laymen can think of it as a Google Sheets or Microsoft Excel on steroids, but it actually goes much deeper than that.

Software is built on data — organized data, to be exact — and while many of us can compile and organize data into a spreadsheet, few can make it sing its way to a software product. Airtable aims to make that possible for anyone, even a non-developer.

That said, the company faces several hurdles. Airtable is a product that can be used in many, many ways, from tracking sales goals to organizing product road maps to managing workflows. With this type of open-ended product, it can be difficult to educate the end-user on how to make the most of it, or how to use it to begin with.

We’ll talk with Liu about how to build a very complex product in the most user-friendly way possible. We’ll also ask him about the state of enterprise software sales at a time when most large companies are freezing or decreasing spending, the future of no- and low-code software, and how he thinks about hyper-growth.

Disrupt is all virtual in 2020 and runs September 14 to September 18, and we have several Digital Pass options to be part of the action or to exhibit virtually, which you can check out here.

Liu joins a stellar roster of speakers, including Roelof Botha, Cyan Banister, Charles Hudson, and Mike Cannon-Brookes, with more speakers to be announced soon!

Slack announces Connect, an improved way for companies to talk to one another

Virtual events are the new norm for product rollouts in 2020, with Slack taking to the internet earlier today to talk about a new part of its service called Slack Connect.

On the heels of Apple’s lengthy and pretty good virtual WWDC that took place earlier this week, Slack’s event, part experiment and part press conference, was called to detail the firm’s new Slack Connect capability, which will allow companies to better link together and communicate inside of their Slack instance than what was possible with its shared channels feature. The product was described inside of a business-to-business context, including examples about companies needing to chat with agencies and other external vendors.

In its most basic form, Slack is well-known for internal chat functionality, helping teams talk amongst themselves. Slack Connect appears to be a progression past that idea, pushing internal communications tooling to allow companies to plug their private comms into the private comms of other orgs, linking them for simple communication while keeping the entire affair secure.

Slack Connect, a evolution past what shared channels offered, includes better security tooling and the ability to share channels across 20 orgs. The enterprise SaaS company is also working to give Connect-using companies “the ability to form DM connections independent of channels,” the company told TechCrunch.

The product could slim down email usage; if Slack Connect can let many orgs chat amongst themselves, perhaps fewer emails will be needed to keep different companies in sync. That said, Slack is hardly a quiet product. During his part of the presentation, Slack CEO Stewart Butterfield noted that the service sees up to 65 million messages sent each second at peak times.

According to the CEO, Slack Connect has been piloted for a few months, and is now available for paid plans.

Slack shares are off 3.8% today, before the news came out. Its broader company cohort (SaaS) are also down today, along with the market more broadly; investors don’t appear to have reacted to this piece of news, at least yet.

Databricks acquires Redash, a visualizations service for data scientists

Data and analytics service Databricks today announced that it has acquired Redash, a company that helps data scientists and analysts visualize their data and build dashboards around it.

Redash’s customers include the likes of Atlassian, Cloudflare, Mozilla and Soundcloud and the company offers both an open-source self-hosted version of its tools, as well as paid hosted options.

The two companies did not disclose the financial details of the acquisition. According to Crunchbase, Tel Aviv-based Redash never raised any outside funding.

Databricks co-founder CEO Ali Ghodsi told me that the two companies met because one of his customers was using the product. “Since then, we’ve been impressed with the entire team and their attention to quality,” he said. “The combination of Redash and Databricks is really the missing link in the equation — an amazing backend with Lakehouse and an amazing front end built-in visualization and dashboarding feature from Redash to make the magic happen.”

Image Credits: Databricks

For Databricks, this is also a clear signal that it wants its service to become the go-to platform for all data teams and offer them all of the capabilities they would need to extract value from their data in a single platform.

“Not only are our organizations aligned in our open source heritage, but we also share in the mission to democratize and simplify data and AI so that data teams and more broadly, business intelligence users, can innovate faster,” Ghodsi noted. “We are already seeing awesome results for our customers in the combined technologies and look forward to continuing to grow together.”

In addition to the Redash acquisition, Databricks also today announced the launch of its Delta Engine, a new high-performance query engine for use with the company’s Delta Lake transaction layer.

Databricks’ new Delta Engine for Delta Lake enables fast query execution for data analytics and data science, without moving the data out of the data lake,” the company explains. “The high-performance query engine has been built from the ground up to take advantage of modern cloud hardware for accelerated query performance. With this improvement, Databricks customers are able to move to a unified data analytics platform that can support any data use case and result in meaningful operational efficiencies and cost savings.”

Apple has acquired Fleetsmith, a startup that helps IT manage Apple devices remotely

At a time where IT has to help employees set up and manage devices remotely, a service that simplifies those processes could certainly come in handy. Apple recognized that, and acquired Fleetsmith today, a startup that helps companies do precisely that with Apple devices.

While Apple didn’t publicize the acquisition, it has confirmed the deal with TechCrunch, while Fleetsmith announced the deal in a company blog post. Neither company was sharing the purchase price.

The startup has built technology that takes advantage of the Apple’s Device Enrollment Program allowing IT departments to bring devices online as soon as the employee takes it out of the box and powers it up.

At the time of its $30 million Series B funding last year, CEO Zack Blum explained the company’s core value proposition: “From a customer perspective, they can ship devices directly to their employees. The employee unwraps it, connects to Wi-Fi and the device is enrolled automatically in Fleetsmith,” Blum explained at that time.

Over time, the company has layered on other useful pieces beyond automating device registration like updating devices automatically with OS and security updates, while letting IT see a dashboard of the status of all devices under management, all in a pretty slick interface.

While Apple will in all likelihood continue to work with Jamf, the leader in the Apple device management space, this acquisition gives the company a remote management option at a time where it’s essential with so many employees working from home.

Fleetsmith, which has raised over $40 million from investors like Menlo Ventures, Tiger Global Management, Upfront Ventures and Harrison Metal will continue to sell the product through the company website, according to the blog post.

The founders put a happy on the face on the deal, as founders tend to do. “We’re thrilled to join Apple. Our shared values of putting the customer at the center of everything we do without sacrificing privacy and security, means we can truly meet our mission, delivering Fleetsmith to businesses and institutions of all sizes, around the world,” they wrote.

HashiCorp to offer managed versions of its developer tools starting with Consul

HashiCorp is well known in the developer community for offering a slew of open-source tools to help build and manage modern applications. Today the company announced a new cloud platform and plans to eventually offer managed versions of those tools, starting with Consul, a tool for connecting and securing services across platforms.

HashiCorp CEO Dave McJannet says that the pandemic has accelerated demand for cloud infrastructure, and he sees a growing role for his company in helping to build cloud native applications. The company offers open-source and commercial versions of several popular tools, including Terraform, Consul, Vault and Packer, among others. These can run on premises or in the cloud, but McJannet says customers have been hankering for SaaS versions of these tools.

“Our customers have told us that it’s a huge challenge running a central shared service like Consul. It requires them to keep it up and running, and they have asked for something they can consume from us where we manage it for them,” McJannet told TechCrunch.

The company has been offering a managed version of Terraform for some time, but it has been quietly working on a cloud platform that could allow it to plug in each of the company’s products over time and offer managed services of all the products.

“What we are announcing today is what we call the HashiCorp Cloud Platform, and you can think of it as just a common chassis to allow us to run our products on any cloud. The first of those products that we’re making available is Consul on Amazon,” he said.

By offering the company’s products as a set of cloud services, it will lower the barrier to entry for customers who want to use their tooling, but don’t have the resources to run and manage on their own. That could potentially increase the company revenue over time. As McJannet pointed out, it’s a lot like what MongDB did with its managed Atlas database service, but for a wider set of products.

In March, HashiCorp announced a $175 million investment on an impressive $5 billion valuation. It has 1,000 employees and is continuing to hire as demand for its product continues through the pandemic. McJannet was not discussing specific customer numbers, but said the customer count has doubled over the last year. As it builds out the new cloud services, and introduces more customers to its products, there’s a good chance that number will keep growing.