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Zoom announces new Hardware as a Service offering to run on ServiceNow

Zoom announced a new Hardware as a Service offering today that will run on the ServiceNow platform. At the same time, the company announced a deal with ServiceNow to standardize on Zoom and Zoom Phone for its 11,000 employees in another case of SaaS cooperation.

For starters, the new Hardware as a Service offering allows customers, who use the Zoom Phone and Zoom Rooms software, to acquire related hardware from the company for a fixed monthly cost. The company announced that initial solutions providers will include DTEN, Neat, Poly and Yealink.

The new service allows companies to access low-cost hardware and pay for the software and hardware on a single invoice. This could result in lower up-front costs, while simplifying the bookkeeping associated with a customer’s online communications options.

Companies can start small if they wish, then add additional hardware over time as needs change, and they can also opt for a fully managed service, where a third party can deal with installation and management of the hardware if that’s what a customer requires.

Zoom will run the new service on ServiceNow’s Now platform, which provides a way to manage the service requests as they come in. And in a case of one SaaS hand washing the other, ServiceNow has standardized on the Zoom platform for its internal communications tool, which has become increasingly important as the pandemic has moved employees to work from home. The company also plans to replace its current phone system with Zoom Phones.

One of the defining characteristics of SaaS companies, and a major difference from previous generations of tech companies, has been the willingness of these organizations to work together to string together sets of services when it makes sense. These kinds of partnerships not only benefit the companies involved, they tend to be a win for customers too.

Brent Leary, founder at CRM Essentials, sees this as a deal between two rising SaaS stars, and one that benefits both companies. “Everyone and their mother is announcing partnerships with Zoom, focusing on integrating video communications into core focus areas. But this partnership looks to be much more substantial than most, with ServiceNow not only partnering with Zoom for tighter video communication capabilities, but also displacing its current phone system with Zoom Phone,” Leary told TechCrunch.

Nvidia’s Ampere GPUs come to Google Cloud

Nvidia today announced that its new Ampere-based data center GPUs, the A100 Tensor Core GPUs, are now available in alpha on Google Cloud. As the name implies, these GPUs were designed for AI workloads, as well as data analytics and high-performance computing solutions.

The A100 promises a significant performance improvement over previous generations. Nvidia says the A100 can boost training and inference performance by over 20x compared to its predecessors (though you’ll mostly see 6x or 7x improvements in most benchmarks) and tops out at about 19.5 TFLOPs in single-precision performance and 156 TFLOPs for Tensor Float 32 workloads.

Image Credits: Nvidia

“Google Cloud customers often look to us to provide the latest hardware and software services to help them drive innovation on AI and scientific computing workloads,” said Manish Sainani, Director of Product Management at Google Cloud, in today’s announcement. “With our new A2 VM family, we are proud to be the first major cloud provider to market Nvidia A100 GPUs, just as we were with Nvidia’s T4 GPUs. We are excited to see what our customers will do with these new capabilities.”

Google Cloud users can get access to instances with up to 16 of these A100 GPUs, for a total of 640GB of GPU memory and 1.3TB of system memory.

QuestDB nabs $2.3M seed to build open source time series database

QuestDB, a member of the Y Combinator summer 2020 cohort, is building an open source time series database with speed top of mind. Today the startup announced a $2.3 million seed round.

Episode1 Ventures led the round with assistance from Seedcamp, 7percent Ventures, YCombinator, Kima Ventures and several unnamed angel investors.

The database was originally conceived in 2013 when current CTO Vlad Ilyushchenko was building trading systems for a financial services company and he was frustrated by the performance limitations of the databases available at the time, so he began building a database that could handle large amounts of data and process it extremely fast.

For a number of years, QuestDB was a side project, a labor of love for Ilyushchenko until he met his other co-founders Nicolas Hourcard, who became CEO and Tancrede Collard, who became CPO, and the three decided to build a startup on top of the open source project last year.

“We’re building an open source database for time series data, and time series databases are a multi-billion-dollar market because they’re central for financial services, IoT and other enterprise applications. And we basically make it easy to handle explosive amounts of data, and to reduce infrastructure costs massively,” Hourcard told TechCrunch.

He adds that it’s also about high performance. “We recently released a demo that you can access from our website that enables you to query a super large datasets — 1.6 billion rows with sub-second queries, mostly, and that just illustrates how performant the software is,” he said.

He sees open source as a way to build adoption from the bottom up inside organizations, winning the hearts and minds of developers first, then moving deeper in the company when they eventually build a managed cloud version of the product. For now, being open source also helps them as a small team to have a community of contributors help build the database and add to its feature set.

“We’ve got this open source product that is free to use, and it’s pretty important for us to have such a distribution model because we can basically empower developers to solve their problems, and we can ask for contributions from various communities. […] And this is really a way to spur adoption,” Hourcard said.

He says that working with YC has allowed them to talk to other companies in the ecosystem who have built similar open source-based startups and that’s been helpful, but it has also helped them learn to set and meet goals and have access to some of the biggest names in Silicon Valley, including Marc Andreessen, who delivered a talk to the cohort the same day we spoke.

Today the company has seven employees, including the three founders, spread out across the US, EU and South America. He sees this geographic diversity helping when it comes to building a diverse team in the future. “We definitely want to have more diverse backgrounds to make sure that we keep having a diverse team and we’re very strongly committed to that.”

For the short term, the company wants to continue building its community, working on continuing to improve the open source product, while working on the managed cloud product.

SEC filing indicates big data provider Palantir is raising $961M, $550M of it already secured

Palantir, the sometimes controversial, but always secretive, big data and analytics provider that works with governments and other public and private organizations to power national security, health and a variety of other services, has reportedly been eyeing a public listing this autumn. But in the meantime it’s also continuing to push ahead in the private markets.

The company has filed a Form D — its first in four years — indicating that it is in the process of raising nearly $1 billion — $961,099,010, to be exact — with $549,727,437 of that already sold, and a further $411,371,573 remaining to be raised.

It’s not clear if this fundraise would essentially mean a delay to a public listing, or if it would complement it. Nor is it clear whether this filing is additionally covering secondary or previously undisclosed funding that it is now getting in order ahead of a public listing. The Form D notes that 58 investors who already have invested in the offering, which might indicate that at least some of this is secondary, and that “of the total remaining to be sold, all but $671,576.25 represents shares of common stock already subscribed for.”

The filing, alternatively, could confirm a report from back in September 2019 that the company was seeking to raise between $1 billion and $3 billion, its first fundraising in four years. That report noted Palantir was targeting a $26 billion valuation, up from $20 billion four years ago. A Reuters article from June put its valuation on secondary market trades at between $10 billion and $14 billion.

The bigger story of that Reuters report was that Palantir said in June that it had closed funding from two strategic investors that both work with the company: $500 million in funding from Japanese insurance company Sompo Holdings, and $50 million from Fujitsu. Together, it seems like these might account for $550 million already sold on the Form D.

To date, Palantir has raised $3.3 billion in funding, according to PitchBook data, which names no fewer than 108 investors on its cap table.

If you dig into the PitchBook data (some of which is behind a paywall) it also seems that Palantir has raised a number of other rounds of undisclosed amounts. Confusingly (but probably apt for a company famous for being secretive) some of that might also be part of this Form D amount.

We have reached out to Palantir to ask about the Form D and will update this post as we learn more.

While Palantir was last valued at $20 billion when it raised money four years ago, there are some data points that point to a bigger valuation today.

In April, according to a Bloomberg report, the company briefed investors with documents showing that it expects to make $1 billion in revenues this year, up 38% on 2019, and breaking even in the first time since being founded 16 years ago by Peter Thiel, Nathan Gettings, Joe Lonsdale, Stephen Cohen and current CEO Alex Karp.

(The Bloomberg report didn’t explain why Palantir was briefing investors, whether for a potential public listing, or for the fundraise we’re reporting on here, or something else.)

On top of that, the company has been in the news a lot around the global novel coronavirus pandemic. Specifically, it’s been winning business, in the form of projects in major markets like the U.K. (where it’s part of a consortium of companies working with the NHS on a COVID-19 data trove) and the U.S. (where it’s been working on a COVID-19 tracker for the federal government and a project with the CDC), and possibly others. Those projects will presumably need a lot of upfront capital to set up and run, possibly one reason it is raising money now.

Apple device management company Jamf files S-1 as it prepares to go public

Jamf, the Apple device management company, filed to go public today. Jamf might not be a household name, but the Minnesota company has been around since 2002 helping companies manage their Apple equipment.

In the early days, that was Apple computers. Later it expanded to also manage iPhones and iPads. The company launched at a time when most IT pros had few choices for managing Macs in a business setting.

Jamf changed that, and as Macs and other Apple devices grew in popularity inside organizations in the 2010s, the company’s offerings grew in demand. Notably, over the years Apple has helped Jamf and its rivals considerably, by building more sophisticated tooling at the operating system level to help manage Macs and other Apple devices inside organizations.

Jamf raised approximately $50 million of disclosed funding before being acquired by Vista Equity Partners in 2017 for $733.8 million, according to the S-1 filing. Today, the company kicks off the high-profile portion of its journey toward going public.

Apple device management takes center stage

In a case of interesting timing, Jamf is filing to go public less than a week after Apple bought mobile device management startup Fleetsmith. At the time, Apple indicated that it would continue to partner with Jamf as before, but with its own growing set of internal tooling, which could at some point begin to compete more rigorously with the market leader.

Other companies in the space managing Apple devices besides Jamf and Fleetsmith include Addigy and Kandji. Other more general offerings in the mobile device management (MDM) space include MobileIron and VMware Airwatch among others.

Vista is a private equity shop with a specific thesis around buying out SaaS and other enterprise companies, growing them, and then exiting them onto the public markets or getting them acquired by strategic buyers. Examples include Ping Identity, which the firm bought in 2016 before taking it public last year, and Marketo, which Vista bought in 2016 for $1.8 billion and sold to Adobe last year for $4.8 billion, turning a tidy profit.

Inside the machine

Now that we know where Jamf sits in the market, let’s talk about it from a purely financial perspective.

Jamf is a modern software company, meaning that it sells its digital services on a recurring basis. In the first quarter of 2020, for example, about 83% of its revenue came from subscription software. The rest was generated by services and software licenses.

Now that we know what type of company Jamf is, let’s explore its growth, profitability and cash generation. Once we understand those facets of its results, we’ll be able to understand what it might be worth and if its IPO appears to be on solid footing.

We’ll start with growth. In 2018 Jamf recorded $146.6 million in revenue, which grew to $204.0 million in 2019. That works out to an annual growth rate of 39.2%, a more than reasonable pace of growth for a company going public. It’s not super quick, mind, but it’s not slow either. More recently, the company grew 36.9% from $44.1 million in Q1 2019 to $60.4 million in revenue in Q1 2020. That’s a bit slower, but not too much slower.

Turning to profitability, we need to start with the company’s gross margins. Then we’ll talk about its net margins. And, finally, adjusted profits.

Gross margins help us understand how valuable a company’s revenue is. The higher the gross margins, the better. SaaS companies like Jamf tend to have gross margins of 70% or above. In Jamf’s own case, it posted gross margins of 75.1% in Q1 2020, and 72.5% in 2019. Jamf’s gross margins sit comfortably in the realm of SaaS results, and, perhaps even more importantly, are improving over time.

Getting behind the curtain

When all its expenses are accounted for, the picture is less rosy, and Jamf is unprofitable. The company’s net losses for 2018 and 2019 were similar, totaling $36.3 million and $32.6 million, respectively. Jamf’s net loss improved a little in Q1, falling from $9.0 million in 2019 to $8.3 million this year.

The company remains weighed down by debt, however, which cost it nearly $5 million in Q1 2020, and $21.4 million for all of 2019. According to the S-1, Jamf is sporting a debt-to-equity ratio of roughly 0.8, which may be a bit higher than your average public SaaS company, and is almost certainly a function of the company’s buyout by a private equity firm.

But the company’s adjusted profit metrics strip out debt costs, and under the heavily massaged adjusted earnings before interest, taxes, depreciation and amortization (EBITDA) metric, Jamf’s history is only one of rising profitability. From $6.6 million in 2018 to $20.8 million in 2019, and from $4.3 million in Q1 2019 to $5.6 million in Q1 2020, with close to 10% adjusted operating profit margins through YE 2019.

It will be interesting to see how the company’s margins will be affected by COVID-19, with financials during the period still left blank in this initial version of the S-1. The Enterprise market in general has been reasonably resilient to the recent economic shock, and device management may actually perform above expectations, given the growing push for remote work.

Completing the picture

Something notable about Jamf is that it has positive cash generation, even if in Q1 it tends to consume cash that is made up for in other quarters. In 2019, the firm posted $11.2 million in operational cash flow. That’s a good result, and better than 2018’s $9.4 million of operating cash generation. (The company’s investing cash flows have often run negative due to Jamf acquiring other companies, like ZuluDesk and Digita.)

With Jamf, we have a SaaS company that is growing reasonably well, has solid, improving margins, non-terrifying losses, growing adjusted profits and what looks like a reasonable cash flow perspective. But Jamf is cash poor, with just $22.7 million in cash and equivalents as of the end of Q1 2020 — some months ago now. At that time, the firm also had debts of $201.6 million.

Given the company’s worth, that debt figure is not terrifying. But the company’s thin cash balance makes it a good IPO candidate; going public will raise a chunk of change for the company, giving it more operating latitude and also possibly a chance to lower its debt load. Indeed Jamf notes that it intends to use part of its IPO raise to “to repay outstanding borrowings under our term loan facility…” Paying back debt at IPO is common in private equity buyouts.

So what?

Jamf’s march to the public markets adds its name to a growing list of companies. The market is already preparing to ingest Lemonade and Accolade this week, and there are rumors of more SaaS companies in the wings, just waiting to go public.

There’s a reasonable chance that as COVID-19 continues to run roughshod over the United States, the public markets eventually lose some momentum. But that isn’t stopping companies like Jamf from rolling the dice and taking a chance going public.

Fauna raises an additional $27M to turn databases into a simple API call

Databases have always been a complex part of the equation for developers requiring a delicate balance to manage inside the application, but Fauna wants to make adding a database a simple API call, and today it announced $27 million in new funding.

The round, which is technically an extension of the company’s 2017 Series A, was led by Madrona Venture Group with participation from Addition, GV, CRV, Quest Ventures and a number of individual investors. Today’s investment brings the total raised to $57 million, according to the company.

While it was at it, the company also added some executive fire power, announcing that it was bringing on former Okta chief product officer Eric Berg as CEO and former Snowflake CEO Bob Muglia as Chairman.

Companies like Stripe for payments and Twilio for communications are the poster children for the move to APIs. Instead of building sophisticated functionality from scratch, a developer can use an API call to a service, and presto, has the tooling built in without any fuss. Fauna does the same thing for databases.

“Within a few lines of code with Fauna, developers can add a full-featured globally distributed database to their applications. They can simplify code, reduce costs and ship faster because they never again worry about database issues such as correctness, capacity, scalability, replication, etc,” new CEO Berg told TechCrunch.

To automate the process even further, the database is serverless, meaning that it scales up or down automatically to meet the needs of the application. Company co-founder Evan Weaver, who has moved to CTO with the hiring of Berg, says that Stripe is a good example of how this works. “You don’t think about provisioning Stripe because you don’t have to. […] You sign up for an account and beyond that you don’t have to provision or operate anything,” Weaver explained.

Like most API companies, it’s working at the developer level to build community and developer consensus around it. Today, they have 25,000 developers using the tool. While they don’t have an open-source version, they try to attract developer interest with a generous free tier, after which you can pay as you go or set up a fixed monthly pricing as you scale up.

The company has always been 100% remote, so when COVID hit, it didn’t really change anything about the way the company’s 40 employees work. As the company grows, Berg says it has aggressive goals around diversity and inclusion.

“Our recruiting and HR team have some pretty aggressive targets in terms of thinking about diversity in our pipelines and in our recruiting efforts, and because we’re a small team today we have the ability to impact that as we grow. If we doubled the size of the company, we could shift those percentages pretty dramatically, so it’s something that is definitely top of mind for us.”

Weaver says that fundraising began at the beginning of this year before COVID hit, but the term sheet wasn’t signed until March. He admits being nervous throughout the process, especially as the pandemic took hold. A company like Fauna is highly technical and takes time to grow, and he worried getting investors to understand that, even without a bleak economic picture, was challenging.

“It’s a deep tech business and it takes real capital to grow and scale. It’s a high-risk, high-reward bet, which is easier to fund in boom times, but broadly I think the best companies get built during recessions when there’s less competition for talent and there’s more focus on capital.”

Vendia raises $5.1M for its multi-cloud serverless platform

When the inventor of AWS Lambda, Tim Wagner, and the former head of blockchain at AWS, Shruthi Rao, co-found a startup, it’s probably worth paying attention. Vendia, as the new venture is called, combines the best of serverless and blockchain to help build a truly multi-cloud serverless platform for better data and code sharing.

Today, the Vendia team announced that it has raised a $5.1 million seed funding round, led by Neotribe’s Swaroop ‘Kittu’ Kolluri. Correlation Ventures, WestWave Capital, HWVP, Firebolt Ventures, Floodgate and FuturePerfect Ventures also participated in this oversubscribed round.

(Image Credits: Vendia)

Seeing Wagner at the helm of a blockchain-centric startup isn’t exactly a surprise. After building Lambda at AWS, he spent some time as VP of engineering at Coinbase, where he left about a year ago to build Vendia.

“One day, Coinbase approached me and said, ‘hey, maybe we could do for the financial system what you’ve been doing over there for the cloud system,’ ” he told me. “And so I got interested in that. We had some conversations. I ended up going to Coinbase and spent a little over a year there as the VP of Engineering, helping them to set the stage for some of that platform work and tripling the size of the team.” He noted that Coinbase may be one of the few companies where distributed ledgers are actually mission-critical to their business, yet even Coinbase had a hard time scaling its Ethereum fleet, for example, and there was no cloud-based service available to help it do so.

Tim Wagner, Vendia co-founder and CEO (Image Credits: Vendia)

“The thing that came to me as I was working there was why don’t we bring these two things together? Nobody’s thinking about how would you build a distributed ledger or blockchain as if it were a cloud service, with all the things that we’ve learned over the course of the last 10 years building out the public cloud and learning how to do it at scale,” he said.

Wagner then joined forces with Rao, who spent a lot of time in her role at AWS talking to blockchain customers. One thing she noticed was that while it makes a lot of sense to use blockchain to establish trust in a public setting, that’s really not an issue for enterprise.

“After the 500th customers, it started to make sense,” she said. “These customers had made quite a bit of investment in IoT and edge devices. And they were gathering massive amounts of data. And they also made investments on the other side, with AI and ML and analytics. And they said, ‘well, there’s a lot of data and I want to push all of this data through these intelligent systems. And I need a mechanism to get this data.’ ” But the majority of that data often comes from third-party services. At the same time, most blockchain proof of concepts weren’t moving into any real production usage because the process was often far too complex, especially enterprises that maybe wanted to connect their systems to those of their partners.

Shruthi Rao, Vendia co-founder and CBO (Image Credits: Vendia)

“We are asking these partners to spin up Kubernetes clusters and install blockchain nodes. Why is that? That’s because for blockchain to bring trust into a system to ensure trust, you have to own your own data. And to own your own data, you need your own node. So we’re solving fundamentally the wrong problem,” she explained.

The first product Vendia is bringing to market is Vendia Share, a way for businesses to share data with partners (and across clouds) in real time, all without giving up control over that data. As Wagner noted, businesses often want to share large data sets but they also want to ensure they can control who has access to that data. For those users, Vendia is essentially a virtual data lake with provenance tracking and tamper-proofing built-in.

The company, which mostly raised this round after the coronavirus pandemic took hold in the U.S., is already working with a couple of design partners in multiple industries to test out its ideas, and plans to use the new funding to expand its engineering team to build out its tools.

“At Neotribe Ventures, we invest in breakthrough technologies that stretch the imagination and partner with companies that have category creation potential built upon a deep-tech platform,” said Neotribe founder and managing director Kolluri. “When we heard the Vendia story, it was a no-brainer for us. The size of the market for multi-party, multi-cloud data and code aggregation is enormous and only grows larger as companies capture every last bit of data. Vendia’s Serverless -based technology offers benefits such as ease of experimentation, no operational heavy lifting and a pay-as-you-go pricing model, making it both very consumable and highly disruptive. Given both Tim and Shruthi’s backgrounds, we know we’ve found an ideal ‘Founder fit’ to solve this problem! We are very excited to be the lead investors and be a part of their journey.”

Minneapolis-based VC shop Bread & Butter focuses on its own backyard

While many investors say sheltering in place has broadened their appetite for funding companies located outside major hubs, one firm is doubling down on backing startups in America’s heartland.

Launched in 2016 by Brett Brohl, The Syndicate Fund rebranded to Bread & Butter Ventures earlier this month (a reference to one of Minnesota’s many nicknames). Along with the rebrand, longtime Google executive and Revolution partner Mary Grove joined the team as a general partner and Stephanie Rich came aboard as head of platform.

The growth of the Twin Cities’ startup ecosystem is precisely why The Syndicate Fund rebranded. The firm, which has $10 million in assets under management, will invest in three of Minneapolis’ biggest strengths: agriculture and food, health care and enterprise software.

Agtech interest spans the entire spectrum from farming to restaurants and grocery stores. The firm is also interested in the “messy middle” of supply chain and logistics around food, said Brohl and is interested in a mix of software, hardware and biosciences. Within health care, the firm evaluates solutions focused on prevention versus treatment, female health startups working on maternal health and fertility and software focused on the aging population and millennials.

It’s also looking at enterprise software that can serve large businesses and scale efficiently.

Unpacking how Dell’s debt load and VMware stake could come together

Last week, we discussed the possibility that Dell could be exploring a sale of VMware as a way to deal with its hefty debt load, a weight that continues to linger since its $67 billion acquisition of EMC in 2016. VMware was the most valuable asset in the EMC family of companies, and it remains central to Dell’s hybrid cloud strategy today.

As CNBC pointed out last week, VMware is a far more valuable company than Dell itself, with a market cap of almost $62 billion. Dell, on the other hand, has a market cap of around $39 billion.

How is Dell, which owns 81% of VMware, worth less than the company it controls? We believe it’s related to that debt, and if we’re right, Dell could unlock lots of its own value by reducing its indebtedness. In that light, the sale, partial or otherwise, of VMware starts to look like a no-brainer from a financial perspective.

At the end of its most recent quarter, Dell had $8.4 billion in short-term debt and long-term debts totaling $48.4 billion. That’s a lot, but Dell has the ability to pay down a significant portion of that by leveraging the value locked inside its stake in VMware.

Yes, but …

Nothing is ever as simple as it seems. As Holger Mueller from Constellation Research pointed out in our article last week, VMware is the one piece of the Dell family that is really continuing to innovate. Meanwhile, Dell and EMC are stuck in hardware hell at a time when companies are moving faster than ever expected to the cloud due to the pandemic.

Dell is essentially being handicapped by a core business that involves selling computers, storage and the like to in-house data centers. While it’s also looking to modernize that approach by trying to be the hybrid link between on-premise and the cloud, the economy is also working against it. The pandemic has made the difficult prospect of large enterprise selling even more challenging without large conferences, golf outings and business lunches to grease the skids of commerce.

Upsolver announces $13M Series A to ease management of cloud data lakes

There’s a lot of complexity around managing data lakes in the cloud that often requires expensive engineering expertise. Upsolver, an early-stage startup, wants to simplify all of that, so that a database administrator could handle it. Today the startup announced a $13 million Series A.

Vertex Ventures US was lead investor, with participation from Wing Venture Capital and Jerusalem Venture Partners. Today’s investment brings the total raised to $17 million, according to the company.

Co-founder and CEO Ori Rafael says that as companies move data to the cloud and store it in data lakes, it becomes increasingly difficult to manage. The goal of Upsolver is to abstract away a lot of those management tasks and allow users to query the data using SQL, making it a lot more accessible.

“The main criticism of data lakes over the years is they become data swamps. It’s very easy to store data there very cheaply, but making it [easy to query] and valuable is hard. For that you need a lot of engineering, which turns the lake into a swamp. So we take the data that you put into a lake and make it easier to query, and we take the biggest disadvantage of using a lake, which is the complexity of doing that process, and we make that process easy,” Rafael explained.

Investor In Sik Rhee, who is general partner and co-founder at Vertex Ventures US, sees a company that’s creating a cloud-native standard for data lake computing. “Upsolver succeeded in abstracting away the engineering complexity of data pipeline management so that enterprise customers can quickly solve their modern data challenges in real time and at any scale without having to build another silo of expertise within the organization,” he said in a statement.

The company currently has 22 employees spread out between San Francisco, New York and Israel. Rafael says they hope to expand to 50 employees by the end of next year, including adding new engineers for their R&D center in Israel and building sales and customer success teams in the U.S.

Rafael says he and his co-founder sat down early on and wrote down the company’s core values, and they see a responsibility of running a diverse company as part of that, as they search for these new hires. Certainly the pandemic has shown them that they can hire from anywhere and that can help contribute to a more diverse workforce as they grow.

He said running the company and raising money has been stressful during these times, but the company has continued to grow through all of this, adding new customers while staying relatively lean, and Rafael says that the investors certainly recognized that.

“We had high revenue compared to the low number of employees with [sales] acceleration during COVID — that was our big trio,” he said.